Sisu Clinic Reviews 

487
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, welcoming, and attentive, often highlighting their ability to provide excellent advice and make clients feel comfortable. The service is frequently described as efficient, clean, and of high quality, with many appreciating the personalized approach and clear explanations provided for treatments. People are particularly happy with the results of their treatments, noting the doctors' expertise and gentle techniques, which often exceed expectations. However, some customers also noted issues with customer service, mentioning difficulties in reaching staff and a perceived decline in service quality. A few other people also felt that their treatments were rushed or that aftercare and support were lacking when complications arose, leading to distressing outcomes and a sense of being unheard.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, describing them as friendly, welcoming,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as brilliant, excellent,... See more

Customer service

Users describe positive interactions with customer service, highlighting the friendly, welcoming, and... See more

Quality

People report positive experiences with quality, with many reviewers delighted with the results of their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been going to Sisu clinic already for few treatments and I keep coming back as the results is too,also I really like how they take the time to understand what is the results that I wanna achiev... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Sisu for 4 years now and each and every time I have visited the front of house are so welcoming and organised. The Doctors are also welcoming, they take time to explain each t... See more

Company replied

Rated 5 out of 5 stars

A great experience at Sisu clinic for microneedling with exosomes. Dr Sonia was so lovely, so warm and also extremely knowledgeable and helpful in making the decision on the right treatment for me. I... See more

Company replied

Rated 5 out of 5 stars

What an ideal location, filled with lovely people. It was a great experience, I'll definitely be back. Thank you to Noor and Karl for being so welcoming and Dr Sonia for a great treatment, laughing th... See more


Company details

  1. Skin Care Clinic
  2. Beauty Salon

Written by the company

Say hello to Sisu Clinic, Bye-Bye Wrinkles Founded in 2018 by doctors James Cotter and Brian Cotter, along with entrepreneur Pat Phelan, Sisu Clinic began with one mission – to make safe, effective aesthetic treatments accessible to everyone. What started as a single clinic has grown into a trusted name in anti-wrinkle treatments and skin rejuvenation, with a loyal community of patients who love their natural results. At Sisu, your experience is personal from the very first consultation. Our medical team takes the time to understand your goals and create a treatment plan that’s right for you – whether that’s smoothing fine lines, softening wrinkles, or simply giving your skin a fresh, healthy glow. We believe aesthetic treatments should enhance, not change, the way you look. Our focus is always on subtle improvements that help you feel confident, refreshed, and entirely yourself.


Contact info

4.8

Excellent

TrustScore 5 out of 5

487 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(487)

459 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dr Talya is fantastic

Dr Talya is fantastic, she is super friendly and makes you feel so comfortable. Dr Talya explained the procedure so well and checked in with me throughout. Asks if I had questions also. 100% recommend.

February 6, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Talya was delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

DR TALYA DANGOOR!!

DR TALYA DANGOOR!!! Highly recommend seeing her for skin treatments, Botox and filler! One of the best providers out there, super professional, highly skilled and lovely person. Went to the Green park branch and will be back soon ☺️

February 6, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Talya has made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

Rated 5 out of 5 stars

I had an amazing experience at Sisu…

I had an amazing experience at Sisu Clinic, and I can’t recommend it enough. From the moment I arrived, I felt welcomed and completely at ease. The clinic itself is beautiful, calm, and very professional, which instantly made me feel comfortable.

Dr. Maude was absolutely amazing — she took the time to explain everything in detail, answered all my questions, and made sure I fully understood the process before moving forward. Her knowledge, honesty, and attention to detail really stood out and made me feel safe and confident throughout the whole experience.

February 5, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Maude has made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

Rated 5 out of 5 stars

I had Botox administered by Dr Salina…

I had Botox administered by Dr Salina two weeks ago and the results are amazing! I had Botox previously at another clinic, but Sisu is heads and shoulders above. Thank you Dr Salina for the flawless results.

January 20, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Salina was delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

I just really enjoy these visits to the Clinic

I just really enjoy these visits to the clinic staff very welcoming. I received Dermal Filler treatment and I’m very pleased with the results. Dr Edel is just so efficient and I feel so at ease during the procedure.
Very happy and I will be returning soon.

February 4, 2026
Unprompted review
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Reply from Sisu Clinic

Dr Edel is happy you felt at ease and are pleased with your treatment we look forward to seeing you next time Dana!
Danielle.

Rated 5 out of 5 stars

Dr Adele explained every detail…

Dr Adele explained every detail involved and was very reassuring every time she done procedure. I am totally over the moon with treatment and my husband is delighted too

February 4, 2026
Unprompted review
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Reply from Sisu Clinic

Thanks for taking the time to leave us feedback Muriel! We are so glad you are happy with your results (and your husband too!).
Danielle.

Rated 5 out of 5 stars

My Sisu experience was the best!

I was really impressed with the care and time that the doctor took for my consultation, to truly understand what I wanted and the best way forward. I was also extremely happy with the outcome of my first treatment.

January 29, 2026
Unprompted review
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Reply from Sisu Clinic

We are delighted to receive your review and thank you for taking the time to send such positive feedback. We look forward to seeing you again

Rated 5 out of 5 stars

First time at sisu clinic Hampstead…

First time at sisu clinic Hampstead today.
Dr Salina was extremely welcoming and put me at ease throughout. She was very knowledgeable and honest about treatments. Mariam
on the reception got me set up quick and easy for my follow up and next appointments. I will be recommending this clinic to friends and family ❤️

February 2, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Salina and Mariam have made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

Rated 5 out of 5 stars

Dr Salina was fabulous as always

Dr Salina was fabulous as always! She is attentive, thorough, and she listens to what I ask for - ensuring that we can both be on the same page about things. I'm very grateful -thank you so much! Mariam at the desk is wonderful too!

February 2, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Salina and Mariam have made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

Rated 5 out of 5 stars

Wouldn't go anywhere else

Great staff and Great results. Dr Adel is a gem.

January 31, 2026
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Reply from Sisu Clinic

Thanks Connor, Dr Edel is pleased you are happy with your results!
Danielle.

Rated 5 out of 5 stars

I saw Dr Hursh Joshi & Gorusha in…

I saw Dr Hursh Joshi & Gorusha in Richmond clinic and couldn’t be happier with my treatment! Highly recommended! Thank you so much!

January 29, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Hursh Joshi and Gorusha were delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Very pleasant experience

Very pleasant experience, staff very attentive and courteous.
Comfortable surroundings.

January 28, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind review Craig! We appreciate it!
Danielle.

Rated 5 out of 5 stars

Caring friendly

Been going for awhile now and am always pleased with results and staff are so friendly and Adele is the best makes you feel at ease

January 28, 2026
Unprompted review
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Reply from Sisu Clinic

We always look forward to seeing you Paul! Thank you for taking the time to leave us a review!
Danielle.

Rated 5 out of 5 stars

Professional aesthetics clinic in Mayfair

It was a great Botox anti-wrinkle treatment with Dr. Selina. Very professional, knowledgeable, and thorough, with every step explained in detail. I am truly impressed by Dr. Selina for asking my preference to make sure I get the look that I want. Also, explained to me on the follow-up sessions. Highly recommend Dr. Selina and the lovely Sisu Mayfair to everyone who is looking for a professional aesthetics clinic in Mayfair and beyond.

January 27, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Selina has made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

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