Sisu Clinic Reviews 

487
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, welcoming, and attentive, often highlighting their ability to provide excellent advice and make clients feel comfortable. The service is frequently described as efficient, clean, and of high quality, with many appreciating the personalized approach and clear explanations provided for treatments. People are particularly happy with the results of their treatments, noting the doctors' expertise and gentle techniques, which often exceed expectations. However, some customers also noted issues with customer service, mentioning difficulties in reaching staff and a perceived decline in service quality. A few other people also felt that their treatments were rushed or that aftercare and support were lacking when complications arose, leading to distressing outcomes and a sense of being unheard.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, describing them as friendly, welcoming,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as brilliant, excellent,... See more

Customer service

Users describe positive interactions with customer service, highlighting the friendly, welcoming, and... See more

Quality

People report positive experiences with quality, with many reviewers delighted with the results of their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been going to Sisu clinic already for few treatments and I keep coming back as the results is too,also I really like how they take the time to understand what is the results that I wanna achiev... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Sisu for 4 years now and each and every time I have visited the front of house are so welcoming and organised. The Doctors are also welcoming, they take time to explain each t... See more

Company replied

Rated 5 out of 5 stars

A great experience at Sisu clinic for microneedling with exosomes. Dr Sonia was so lovely, so warm and also extremely knowledgeable and helpful in making the decision on the right treatment for me. I... See more

Company replied

Rated 5 out of 5 stars

What an ideal location, filled with lovely people. It was a great experience, I'll definitely be back. Thank you to Noor and Karl for being so welcoming and Dr Sonia for a great treatment, laughing th... See more


Company details

  1. Skin Care Clinic
  2. Beauty Salon

Written by the company

Say hello to Sisu Clinic, Bye-Bye Wrinkles Founded in 2018 by doctors James Cotter and Brian Cotter, along with entrepreneur Pat Phelan, Sisu Clinic began with one mission – to make safe, effective aesthetic treatments accessible to everyone. What started as a single clinic has grown into a trusted name in anti-wrinkle treatments and skin rejuvenation, with a loyal community of patients who love their natural results. At Sisu, your experience is personal from the very first consultation. Our medical team takes the time to understand your goals and create a treatment plan that’s right for you – whether that’s smoothing fine lines, softening wrinkles, or simply giving your skin a fresh, healthy glow. We believe aesthetic treatments should enhance, not change, the way you look. Our focus is always on subtle improvements that help you feel confident, refreshed, and entirely yourself.


Contact info

4.8

Excellent

TrustScore 5 out of 5

487 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(487)

459 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve had a few appointments now and I…

I’ve had a few appointments now and I still recommend Sisu. Everyone is incredibly kind and caring, they listen to you and make sure any questions are answered before you go ahead with anything. Would happily come back.

May 6, 2026
Unprompted review
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Reply from Sisu Clinic

We are delighted to receive your review and thank you for taking the time to send such positive feedback. We look forward to seeing you again

Rated 5 out of 5 stars

Very efficient system with plenty of…

Very efficient system with plenty of reminders of appointments. Ladies at reception delightful and friendly. Dr Salina is so inviting and easy to chat with. She’s very gentle too. Awaiting my results to kick in

May 6, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Salina and the ladies and reception were delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Dr Salina is so calm and reassuring

Dr Salina is so calm and reassuring.
My first time having any cosmetic treatment and she put me at ease every step of the way . From consultation to procedure . Very little pain .
Dr Salina is a true artist .

May 8, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Salina was delighted to hear you had such a great experience. See you soon.

Rated 1 out of 5 stars

Give Sutton branch a miss

Have had botox many times. Went to the sutton branch as I was in the area. Could hear my skin breaking with syringe and was bruised in spots. Made no difference to skin. Went back for review and no difference whatsoever. Rang up to complain a few days later. No call received back

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Been coming to this clinic for 3 years…

Been coming to this clinic for 3 years for my Botox. Never had an issue just amazing results. The team are amazing, seen a few different doctors over my time. Couldn’t recommend this place enough

May 8, 2026
Unprompted review
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Reply from Sisu Clinic

We are delighted to receive your review and thank you for taking the time to send such positive feedback. We look forward to seeing you again

Rated 5 out of 5 stars

Dr Salina is great

Dr Salina is great, I've had the best results and I've actually needed less volume than with other doctors! Highly recommend

May 5, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Salina was delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Hyperhydrosis treatment

Hyperhydrosis treatment, lovely to meet professional staff ( both Drs & receptionists ) whom really listened to concerns, overall definitely recommend clinnic as customer service is brilliant
( Hyperhydrosis treatment top up if needed is also included in the price) treatment itself was as expected. All good/ cleanliness & attention to detail very good
Dr Imana, was very kind & lovely personality & it was a pleasure to meet her for my top up appointment / she very much understood my concerns. Definitely recommend Sisu clinnic Mayfair
Thankyou

May 6, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Imana and the receptionist have made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

Rated 5 out of 5 stars

Lovely appointment

Lovely appointment with Dr. Khalique today. She was incredibly thoughtful and kind. I was also warmly welcomed by Noor. Will definitely return!

May 5, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Khalique and Poor were delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Great experience 👍 👌 👏 🙌 😊

Very professional staff. Warm welcome in a beautifully relaxing atmosphere. Procedure was painless and all my questions were answered and I was given great advice. Spotless and beautifully decorated. Would definitely recommend and will going back

April 27, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for the recommendation! We will look forward to seeing you next time Maureen!
Danielle.

Rated 1 out of 5 stars

Central London service is terrible

I walked into the central London clinic to ask about available appointments. The staff were all chatting in the doorway, was told there were no spaces even with the website should appointment times free. I have used Sisu before but the service has really gone downhill it seems, tried to reach out to customer service to give feedback and couldn’t get through on their website either! Ended up going to Therapie which is always professional but slightly more!!

April 18, 2026
Unprompted review
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Reply from Sisu Clinic

Hi Bri, we can't seem to find you on our records can you email me please Manisha.sengupta@sisuclinic.com

Rated 5 out of 5 stars

Happy with my results

My first treatment at the Mayfair branch. Staff were friendly and welcoming. I was happy with my treatment (micro needling) the discomfort level was pretty low. Would recommend.

April 25, 2026
Unprompted review
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Reply from Sisu Clinic

We are delighted to receive your review and thank you for taking the time to send such positive feedback. We look forward to seeing you again

Rated 5 out of 5 stars

Dr Imana

Dr. Imana optimised my treatment by doing Botox and Profhilo at same session. Noor at reception was really welcoming.

April 28, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Imana was delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Very helpful and simply the best

Very helpful, considerable and kind the staff are and most of all knowledgeable on the effects of treatments and which treatments are best suited to your need and desires

November 5, 2025
Rated 5 out of 5 stars

Dr Tallia is amazing

Dr Tallia is amazing! She really knows how to read a face and give you just the right amount of product to enhance your face.
I wouldn’t go to anyone else now!

April 25, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Tallia was delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Very happy with the results

Very happy with the results, will come back in the future

April 23, 2026
Unprompted review
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Reply from Sisu Clinic

We are delighted to receive your review and thank you for taking the time to send such positive feedback. We look forward to seeing you again

Rated 5 out of 5 stars

Sisu and Sculptra treatment

Visited Sisu for my first Sculptra treatment and I was extremely impressed and happy with Dr. Tayla, she walk me through the process in detail and explained to me what was involved. She was very professional and helpful making me feel comfortable. I am very happy with my experience and treatment so far

April 13, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Talya was delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Profesional & tailored to each patient

I visited Sisu today to get fillers for the first time, and Dr. Pedram made me feel so comfortable and in the right hands. He took time to explain my options, and answered all my questions.

I’m so happy with the results, subtle, yet I feel like I look years younger after one session. Highly recommend!

April 22, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Pedram has made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

Rated 5 out of 5 stars

Al was very informative

Al was very informative, professional and quick.

Thank you

December 19, 2025
Unprompted review
Sisu Clinic logo

Reply from Sisu Clinic

We are delighted to receive your review and thank you for taking the time to send such positive feedback. We look forward to seeing you again

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