SIXT ride Reviews 139

Great experience and great service! Nothing to complain about. Always on time and great communication.

SIXT Ride was a first class experience from Rome Airport (FCO) to out family’s downtown residence for the week. The driver was kind and personable and the Mercedes black car was exceptional.

I had the experience of booking the rides in Portugal and in Spain, for transfers from airport to hotel and vice-versa. I had excellent experiences on all the four rides I have booked. The drivers always provided an exceptional service. The driver that took me to the airport in Portugal took my luged up to the check in! This guy was outstanding!!!

Timely pick-up, great car, friendly driver and a smooth ride to the airport.
Tracking of the car in the app is a really great feature.

Great Driver, perfect service! Can´t be better!

top service, top communication, top driver!!!

I travel frequently for work and have used a variety of car services in a variety of countries, and this is hands down the best experience I've had. Our driver was very sweet and went above and beyond the call of duty to make sure we had a great experience, even when some of our plans went haywire. I can't say enough good things about Tendai!

To-the-point inforation about booking status and details, reliable, friendly driver.

A wonderful experience and driver. The app is very intuitive and user-friendly. I highly recommend it!

Very disappointing service. I just tried the sixt ride because of the free 25 vouchers from my AMEX platinum card. However, the taxi service was not applicable for the voucher. Customer service also claimed that it was described in the activation email that taxi service is not included in the voucher. Shouldn’t it be at least specified in the App at least? It’s very confusing for me and customer service refused to apply the voucher manually for both my rides.

The ride service is also VERY disappointing. Waiting time takes too long is one thing. More importantly before my ride from airport to home, a taxi driver took my order, app said he should take 7 minutes on the way. I checked on the app 10 minutes later, the driver didn’t move at all and I had to cancel my order. I wasted about 40 minutes rechoosing drivers here and there because the drivers didn’t move at all. I guess they just took their orders as their guaranteed income, but more willingly took other people to get more income. With the time wasted, I should be way earlier home and wouldn’t have to wait in rain for the never-showing drivers.

Service not recommended at all.

Punctual, great rates, friendly driver, brand new cars.

Cars are largely clean and drivers most attentive.

I used SIXT ride twice, both at Gatwick Airport and Antalya Airport, and was very proffessional. The driver was particularly knowledgeable about the city, and I arrived at my hotel directly and without any problems. Also, my friend was staying at a different hotel, and without charging an extra fee, the driver was very kind and dropped my friend off first, then me.

Sixt Ride Service is excellent at the core of drivers and cars. But if you need assistance it’s far from good. It might even happen that call center agents call you at 4am to discuss the upcoming trip. This is hardly acceptable.

I used the airport transfer service to and from Cairo Airport. Upon arrival, the driver did not show up in the arrivals hall as agreed. Only after several phone calls did he appear at the airport with a considerable delay and was eventually found outside. The return trip from the hotel went smoothly.

Punctual, very friendly and clean vehicle. Safe driving with knowledge of the area. Easy to book and follow the arrival.

I will never book another trip with this company joke the drivers car was flirty dirty he almost killed us on the motorway he was stoned out of his head almost falling asleep behind the wheel so dangerous I don’t like doing this but has to be said he will kill somebody one day and not even the car they said would pick me up

5* service, bookings work well, everything always on time (i did multiple bookings)
with a big BUT

Mercedes EQS with standard rear seats is considered 'FIRST' .. these are non-adjustable, short, bad plastic seats .. SIXT needs to get the car ratings wrong.
With FIRST i expect a comfortable car, like it is advertised (BMW7,Mercedes S) but not a seat comfort which is economy at most.
Until this gets fixed by SIXT (which it probably won't) i will not book this class, if even with SIXT, again. They offered a discount for the next trip, but i break my back with that FIRST experience ..

Punctuality. Premium vehicle for a family of five with luggage.
Friendly behaviour and smooth driving.
All perfect.