SIXT Norge Reviews 

Our car did not start for two days. When I ask for compensation they say it was our fault but it was certainly not our fault. It is a company with only empty words but no real help

They upcharged from the car type saying the initial car I rented was unavailable, then that the new car type required an increased insurance that covers everything because it is a new car, then charging an extra car for fuel issues despite having returned it full. Strongly recommend against renting in Bergen

Extremely bad experience!
The rental agent told us up on collection to return the car on more than 80% charge to avoid the charges.
We returned the car on 91% then still charge a fee on my card 2 weeks after we return the car!
Also, they charged my card for an extra 600NOK and after several ways of contacting them via phone and email they still can't explain the charges!

Don't trust the rental agent at the desk and you need to be extremely careful.

I had another booking with Sixt after this experience I decide to cancel the booking and rent a car with someone else!!

Very bad experience. I don’t recommend this Sixt office at all. I booked a small car and they gave me a big one. When I asked for the small car, the boss denied it to me even though they have one small car available at the parking lot. I need a small car because of my physical features. They told me that I could rent a car with any other company.

I don't think the car has been used for a while, the outside was dirty. A damaged and scratched windscreen was annoying to drive with and did not change the impression. Nice and tidy inside. Key retrieval was automatic, great if it works as intended. Wasted a lot of time on uncertainty and confusion regarding picup. I therefore do not recommend SIXT in Molde.

What a rip off!
Got charged an additional £600 for excess mileage (at roughly £1 per km!) that was not mentioned at pick up and not clear in the contract. Won’t use them again.

Terrible customer service. Got ridiculous invoice after our trip for parking outside the airport inside parking lot in Oslo due to the fact that car would not work because Sixt did not change language from Norwegian and we could not connect the app to the car which car/navigation would not work without. We could not connect the app inside the parking lot,either change the language. As a result we had to stop outside because car started to yell in Norwegian as something was wrong. As a result received ridiculous fine because simply service person did not warn about that we had to leave right away from parking lot and Sixt customer service was not helpful to assist to figure out the fine situation.

I took a car at Bodo airport and the lady at the counter told me that it would have difficult to check for existing damages because it was raining, but I took some pictures anyway. The parking was unattended.
After few days from the return I received an email from Sixt saying that a damage was discovered. After few more days a picture was sent showing a minuscule scratch on top of the bumper.
Despite my explanation that such "damage" couldn't be noticed under the rain with the car wet and that it could have been caused after I returned the car in the unattended parking, I am still asked to refund the "damage".
Without somebody attending the pick up and return, the operations are based on good faith from both parties, but Sixt is demonstrating that a customer cannot trust them.

very good experience in Rud, Bærum.

Really good
Great price and service

Sorry no norsk - we rented a car from Sixt in Svolvaer from 22-24 nov. We have rented from Sixt before in other countries and received ok service, not bad but nothing to write home about. On this occasion we were absolutely blown away by one individual (there was only one employee present) - August at Sixt svolvaer was the nicest, friendliest, most helpful person we have ever come across!! He called ahead to give us directions to the branch as we were arriving very late from a ferry (it was pitch black and very cold) so that we wouldn’t get lost and also had the car prepared and warmed up for us! He made the process so easy - I had forgotten to book windshield protection and he kindly let us know that in Norway, they use rocks instead of salt for grit in the winter! A good thing as well because he was very right! We ended up getting an upgrade as well which we can’t complain about. August made the process so quick and easy, stress free and I am so grateful as we were so exhausted and the last thing we wanted was any extra hassle. August also gave us some fantastic recommendations which we would have never thought of on our own - he truly embodies the qualities of excellent customer service and going the extra mile when he really didn’t have to (we were literally the last customers of the day). We brought the car back and it was August to server us again and he was also as helpful and friendly as the first time. We were again the last people of the day (9:30pm) and he didn’t huff or puff once (like they would in England or elsewhere if they have to stay a minute past their shift) and treated us with the utmost respect, warmth and genuinely cared about our experience. I hope the best for August - he really made our trip to Lofoten a success, renting a car can be stressful, and should be an example for customer facing staff everywhere. the bad reviews should not discourage you from Sixt in Svolvaer!! They are AMAZING.

Avoid! I have so far been charged three times, twice for the rental and once for the tiniest piece of 'damage' I've ever seen. So, over 400 euros for a weekend rental where I only drove 140km. I've used Sixt all over the world and never had a problem, but it seems that in Norway they are very keen on scamming their customers. If you do hire from them, make sure you examine the car in minute detail and take extensive photos...

Very bad company ,. Dont trust them. Ive heard about so many people getting scammed by this company. They give you bills on damages you did not make..

Sixt Bodo
they try to charge me 9000 NOK for bottom bumper "multiple scratches" which were not caused by me
I will take legal action against them. Any advice how to proceed in Norway will be appreciated

We are accused of damages we did not do on a car hired through Sixt at Oslo Airport. The damage was already there and yet they are insisting it was us. Be warned and make sure if you ever hire with them that you plan extra time to check your car before you drive off and take lots and lots of very detailed photos.

I paid 10000 NOK for a scratch that wasn't on the car when we left it at Tromsø Airport. Nobody from Sixt came to check the car. The person at the office just took the key and said:That's ok!
On the stopover in Stockholm an email came in, that Sixt hat noticed a scratch (the size of a 10 ct coin) on the rear bumper.
The car wasn't new (76000 km) and had scratches on both sides and at the rear when we got it 2 weeks earlier, that was certifified by Sixt at the time. Now we had to pay for the repair, presumed to be 10560 NOK, magically just a few kroner above the 10000 CDW participation. I'm sure, the car hasn't seen a garage meanwhile to get repaired! Never Sixt again!

We have used Sixt rental cars in many countries in the past without any major problems. At Bergen airport they’re are not keen to take care of their customers, hidden charges, added charges and poor customer services so no more Sixt for us. Next time we will choose Hertz or Avis , companies you can trust.

Just been charged almost £700 for a small paint scratch by Sixt Oslo. Completely disproportionate. A money making scam focused on short term profit. Googling online I'm not the only one to suffer. #nextppi

ATTENTION,Stavanger airport, read the contract carefully, they say something and then they give something else to sign. Bed experience.

The car park is a few minutes walk from the drop off desk for the keys and the staff did not inspect the car with me, telling me it was fine when I handed back the keys. Three days later they told me I caused scratches to a wheel. I challenged this as no inspection was done when I returned the car and no hand back report completed. The manager ignored my complaint, charged me 2000 kronor for damage that I did not cause, and now does not respond to any of my emails querying this.