sixyardsout.com Reviews 68

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Only ordered a mug, was meant to be a birthday present. Been waiting more than 26 days now. Tried to email and contact them several times and had no response or news whatsoever. Quite laughable they p... See more

Rated 5 out of 5 stars

15/08/23 - well this is awkward, turns out my neighbour had it, and despite seeing them between when my package arrived and today, at no point did they mention they had my parcel. Therefore, I owe an... See more

Company replied

Rated 5 out of 5 stars

A very unusual choice for a mug, a Blackburn Rovers away colours for a particular season. But it delighted me to be able to get two mugs with my favourite players, Tugay & Pedersen. Good, inventive p... See more

Rated 1 out of 5 stars

Haven’t received the product still. Ordered 4 weeks ago and had no updates regarding dispatch or delivery without having to message the company myself. Was told it could take up to ten working days.... See more

Company replied

Company details

  1. Soccer Store

Written by the company

Buy football merchandise now. Get your favourite retro football shirts printed on mugs & some items you can use everyday


Contact info

3.2

Average

TrustScore 3 out of 5

68 reviews

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1-star

No recent history of asking for reviews

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Rated 1 out of 5 stars

No item. No response. Non existent customer service

Only ordered a mug, was meant to be a birthday present. Been waiting more than 26 days now. Tried to email and contact them several times and had no response or news whatsoever. Quite laughable they put 'fast customer service' on the website. It's only fast in that they've disappeared off somewhere quick with my money...

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Haven’t received product or any…

15/08/23 - well this is awkward, turns out my neighbour had it, and despite seeing them between when my package arrived and today, at no point did they mention they had my parcel.
Therefore, I owe an apology to Six Yards Out, and retract my one star review, they did in fact send and deliver my parcel quite rapidly, and were quick to respond to my earlier review to try to resolve the matter. Therefore, 5 stars are due! 🙈

July 25, 2023
Unprompted review
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Reply from sixyardsout.com

Thnak you for taking the time to update this, no apologies are necessary. We are just glad you have received your order. Thank you again.

Rated 1 out of 5 stars

Haven’t received the product still

Haven’t received the product still. Ordered 4 weeks ago and had no updates regarding dispatch or delivery without having to message the company myself. Was told it could take up to ten working days. Waiting and still not received. They did say they would send another one out but have not received yet so will see.

May 13, 2023
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Reply from sixyardsout.com

Hi, I am sorry about this, your replacements were sent out Thursday last week and should be with you soon.

Rated 5 out of 5 stars

Ceefax football mug

I ordered a vintage Ceefax football result mug for my brother's birthday. Somehow while ordering, I managed to delete the details of the match I wanted printed. I received an email from sixyards pointing this out so attached a screenshot in my reply of the match I wanted. The mug then arrived quicker than I expected and was really well packaged. An excellent product and great customer service. Thank you.

March 23, 2023
Rated 1 out of 5 stars

Beach Towel

Ordered a beach towel at the cost of £23 as a gift. Extremely poor quality. Very thin material and patchy printing. Not suitable to gift to anyone sadly.

March 18, 2023
Rated 5 out of 5 stars

Great service

Great service. Ordering was very easy via the website. I provided the main details and they found the rat and printed my mug accordingly. Would recommend and would use again.

December 21, 2022
Rated 2 out of 5 stars

Ordered on the 7th December and still…

Ordered on the 7th December and still awaiting delivery, Royal Mail tracker states they’ve not received it yet

December 19, 2022
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Reply from sixyardsout.com

Hi Mark, thank you for your order. It was dispatched 2nd Class on the 12th December, Unfortunately, Some orders can take up to 10 working days with 2nd Class Royal Mail. But Royal Mail has also been on strike last week which could delay it a bit more Many thanks, Lee

Rated 4 out of 5 stars

A little disappointed.

A little disappointed with the quality of the print on the mug.

May 25, 2022
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Reply from sixyardsout.com

Hi Elly, Please contact us we would be happy to sort out any issues with your order.

Rated 5 out of 5 stars

Fab for footy fans!

What a fantastic website for any football fan! I bought 2 mugs from here for Christmas presents. One was a standard design and one was personalised. Both are excellent quality and look really good. The personalised one is exactly how I wanted it, it’s perfect.
very impressed and I highly recommend this company.

December 31, 2021
Rated 3 out of 5 stars

Delivery good and speedy

Delivery good and speedy. Mug graphic is a bit distorted, and not as good as I imagined. Mug quality ok.

December 31, 2021
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Reply from sixyardsout.com

Hi, We are sorry you are not satisfied. We have emailed you to see if the issue can be resolved.

Rated 1 out of 5 stars

Not heard anything since I placed order…

Not heard anything since I placed order a week ago. Think I've been ripped off.

December 17, 2021
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Reply from sixyardsout.com

Hi Ian, I do apologise you feel like this. As stated on our site the dispatch dates are slightly longer than usual. Your order is ready and is due to be dispatched in the morning.

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