size? - Bristol Reviews 16

TrustScore 4.5 out of 5

4.3

98 / 100 Horsefair, BS1 3JS Bristol, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Easy to order online. Called to shop to advise of a delay collecting which they understood. Very friendly when collecting the order. Great service all round!

Company replied

Rated 5 out of 5 stars

I knew what I wanted, and a very welcome Size targeted ad took me straight to it! Easy to purchase online, best price, delivered to store for collection which was also quick and easy - can’t fault the... See more

Company replied

Rated 5 out of 5 stars

Always buy my trainers in here the service is honestly second to none...on my latest visit friday 6th Feb 3 staff members In piticular JAMIE SHADIYA IMOGEN where so helpful and plesent and took the ti... See more

Company replied

Rated 3 out of 5 stars

I tried three pairs of shoes of the same model and the size was different in all of them. I tried a pair of shoes in store and then I ordered online and the shoes are bigger even if they are the same... See more

Company replied


Company details

  1. Streetwear Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Shoe Store

About size? - Bristol

Written by the company


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About size?

Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.

Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.

As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.

Download size?launches Contact us via Customer Care

Contact info

  • 98 / 100 Horsefair, BS1 3JS, Bristol, United Kingdom

  • 0117 376 3239

4.3

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Always the best customer service in…

Always the best customer service in this place...also friendly and take time to chat...my go to trainer store

May 8, 2026
size? - Bristol logo

Reply from size? - Bristol

Thanks for the top marks.

We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
size? Customer Care Team

Rated 5 out of 5 stars

Easy to order online

Easy to order online. Called to shop to advise of a delay collecting which they understood. Very friendly when collecting the order. Great service all round!

April 19, 2026
size? - Bristol logo

Reply from size? - Bristol

Thanks for the top marks.

We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
size? Customer Care Team

Rated 5 out of 5 stars

When a targeted ad hits the spot

I knew what I wanted, and a very welcome Size targeted ad took me straight to it! Easy to purchase online, best price, delivered to store for collection which was also quick and easy - can’t fault the service. The shoes are exactly what I have come to expect from Adidas, well made, true size, stylish. Perfect!

April 20, 2026
size? - Bristol logo

Reply from size? - Bristol

Hello,

We're always trying to better the service that we offer, so it's great to see that you gave us top marks.

If there's anything else we can help with please do get in touch.

Thanks again for the review,
size? Customer Care Team

Rated 5 out of 5 stars

Quick ,fast and informative about…

Quick ,fast and informative about delivery.very good

April 19, 2026
size? - Bristol logo

Reply from size? - Bristol

Hi,

Thanks for taking the time to give us a 5 star review.

We hope all your future experiences with us are just as good.

Thanks again,
size? Customer Care Team

Rated 5 out of 5 stars

Great service

Great service. Love that you nominate someone else to collect at ordering. Quick service would definitely reorder.

March 27, 2026
size? - Bristol logo

Reply from size? - Bristol

Hello,

We're always trying to better the service that we offer, so it's great to see that you gave us top marks.

If there's anything else we can help with please do get in touch.

Thanks again for the review,
size? Customer Care Team

Rated 5 out of 5 stars

Excellent service will definitely use…

Excellent service will definitely use again

March 12, 2026
size? - Bristol logo

Reply from size? - Bristol

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence and hope you choose to shop with us again in the near future.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Always buy my trainers in here the…

Always buy my trainers in here the service is honestly second to none...on my latest visit friday 6th Feb 3 staff members In piticular JAMIE SHADIYA IMOGEN where so helpful and plesent and took the time to actually have a conversation and a laugh with me...fantastic customer service I will be back very soon as there's another 3 pairs of trainers want to buy..I hope theses guys are about on my visit..welldone guys 👊

February 6, 2026
Unprompted review
size? - Bristol logo

Reply from size? - Bristol

Hi,

Thanks for ticking 5 stars.

It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
size? Customer Care Team

Rated 1 out of 5 stars

Still waiting for Order

Still waiting for Order

Customer Service don’t give a Poo

February 4, 2026
size? - Bristol logo

Reply from size? - Bristol

Hello Sean,

I hope you are well, thank you for taking the time to leave your feedback.

We can see this has been resolved today by Customer Service today and this has been resolved. We apologise for any inconvenience caused to you.

Kind regards,
Georgia,
size? Customer Care.

Rated 3 out of 5 stars

shoes size

I tried three pairs of shoes of the same model and the size was different in all of them. I tried a pair of shoes in store and then I ordered online and the shoes are bigger even if they are the same size as the one in store.

January 14, 2026
size? - Bristol logo

Reply from size? - Bristol

Hi Ansp,

Thank you for taking the time to leave a review.

I am sorry to hear that there is an issue with the size of the product.

To return any unwanted item, use the link below:

https://www.size.co.uk/customer-service/returns/

I will pass your feedback to the relevant department for future improvements.

We hope that you continue to shop with us.

Regards,
Faiza,
size? Online Reviews Team.

Rated 5 out of 5 stars

Staff show genuine interest and care

I recently visited size Bristol and was extremely pleased with the outstanding customer service. Staff displayed genuine interest in the customers and have a broad knowledge of their products, specifically spoke to a young man called Sam, who helped me choose the right shoes for me, I had not considered before, and I’m very happy with my purchase.

January 23, 2026
Unprompted review
size? - Bristol logo

Reply from size? - Bristol

Hi,

Thank you for giving us 5 stars.

It's really helpful to see our colleagues get a mention, so thanks for that.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Very helpful & friendly member of …

Very helpful & friendly member of staff - Jamie

January 24, 2026
Unprompted review
size? - Bristol logo

Reply from size? - Bristol

Thanks for the top marks.

We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
size? Customer Care Team

Rated 5 out of 5 stars

Excellent efficient customer service

January 23, 2026
Unprompted review
size? - Bristol logo

Reply from size? - Bristol

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence and hope you choose to shop with us again in the near future.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

I ordered online and had trainers sent…

I ordered online and had trainers sent to size store in Bristol. A big shout out to staff in size Bristol they are all so friendly and very helpful and make you feel good about buying your goods in store.

January 12, 2026
size? - Bristol logo

Reply from size? - Bristol

Thanks for the top marks.

We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
size? Customer Care Team

Rated 5 out of 5 stars

Lad who served me was stylish and the…

Lad who served me was stylish and the fact I wanted to try 3 different shoes on wasn’t an issue. Purchased 1 and then the other online after Christmas

Sale prices were really good

December 19, 2025
size? - Bristol logo

Reply from size? - Bristol

Hi,

Thanks for taking the time to give us a 5 star review.

We hope all your future experiences with us are just as good.

Thanks again,
size? Customer Care Team

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