Went to return an online order. Guy on the door was super smiley and friendly - guy on the till however... You'd think I'd brought in a dead cat. It was just a t-shirt that was too big. Two differe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staff member Ronan was an exceptional help. Friendly, knowledgeable and made the whole shopping experience an absolute delight. If it wasn’t for him I wouldn’t have bought the shoes that I love so muc... See more
Company replied
Except for the fact that I had to contact customer service about updates concerning item I collected it from the shop today. Very easy to collect once I I had confirmation that it was ready to pick up... See more
Company replied
I was greeted at the door by the very charismatic Eve, who was helpful towards advising me on what shoes will suit me & my lifestyle etc. Excellent service & communication from her making my expe... See more
Company replied
Company details
About size? - Liverpool
Written by the company
Shop New In Shop Mens Shop Womens Shop By Brand Shop Sale
About size?
Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.
Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.
As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.
Download size?launches Contact us via Customer CareContact info
15 Peter's Lane, L1 3DE, Liverpool, United Kingdom
- 0151 305 3616
4.7
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trusted retailer
Easy to navigate app. Quick delivery, well packaged. Fantastic product at great prices.
January 21, 2026
Reply from size? - Liverpool
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Reply from size? - Liverpool
Thanks for the top marks.
We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
size? Customer Care Team
I always have the best experience at…
I always have the best experience at Size. The team is consistently friendly, professional, and genuinely helpful, and I never leave empty handed. Every visit ends with a great pair of shoes in my hands. This time especially, Essie went above and beyond. She helped me find the perfect style and the right size, and made the whole process easy and enjoyable. On top of that, she was incredibly sweet to my dog who was with me. That kind of care and attention really stands out.
January 23, 2026
Unprompted review
Reply from size? - Liverpool
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Returning customer
Always a really good experience when I’m in size Liverpool one staff are great
January 13, 2026
Reply from size? - Liverpool
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Reply from size? - Liverpool
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Reply from size? - Liverpool
Hi,
Thank you for giving us 5 stars.
It's really helpful to see our colleagues get a mention, so thanks for that.
Kind regards,
size? Customer Care Team
Staff are always helpful.
On more than one occasion the store has not had my size or a particular footwear. Staff have ordered for me, with super fast delivery included free. Happy days
December 25, 2025
Reply from size? - Liverpool
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Reply from size? - Liverpool
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.