Helen delivered an engaging and genuinely enjoyable first aid course. She explained everything clearly, encouraged questions, and took the time to answer all of my additional queries in detail. I’ve c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
St John Ambulance Cymru provides first aid treatment, training, and transport for communities across Wales. Our vision is simple: for everyone to get the first aid they need, anytime, anywhere. Each year, we train thousands of people across Wales through accredited courses led by qualified trainers. Our wide range of courses include 3 Day First Aid at Work, Emergency First Aid at Work, mental health first aid, and health & safety training. Whether you're looking to build confidence in a medical emergency or improve safety standards in your workplace, we have a course to meet your needs. We offer workplace first aid training at centres across Wales including Cardiff, Wrexham, Swansea, Newport, Abergele, Bridgend, Abergavenny, Rhayader, and Deeside. Alternatively, we can come to you to deliver bespoke certified training at your workplace for groups of six or more. We work with young people, employees, and communities across Wales to make first aid knowledge accessible to everyone. Our trained volunteers deliver expert first aid cover at a wide range of public events, from sports matches to concerts, helping keep attendees safe. We offer transport services in partnership with the NHS, ensuring safe and reliable care for those who need it. Through our actions, we inspire others leading by example and supporting people to reach their full potential.
Priory House, Beignon Cl, CF24 5PB, Cardiff, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from St John Ambulance Cymru
The way Raymond (I'm sure that was his name) and Celyn came across together was lovely. They had a nice working relationship and it came across perfect. They brought their own experiences into the course which brought a refreshing dynamic to the course.

Reply from St John Ambulance Cymru
Useful information. Gary delivered the course clearly and effectively.

Reply from St John Ambulance Cymru
Celyn was very knowledgeable and helpful- a credit to the training team- thank you!!

Reply from St John Ambulance Cymru

Reply from St John Ambulance Cymru
Fantastic trainer - best First Aid course I've been on. Demonstrations were clear, explanations were easy to follow, clearly a very knowledgeable trainer. The trainer was also approachable and made everyone feel at ease from start to finish. The trainer created a safe environment to enable questioning without feeling silly. I would highly recommend this trainer.

Reply from St John Ambulance Cymru
An informative and well presented First Aid course! Thoroughly enjoyed the day. Thank you Celyn :)

Reply from St John Ambulance Cymru
Useful and interesting information. Combination of discussion, reading, videos and practical opportunities to practice techniques. Knowledgeable and friendly instructor (Gary) and good balance of breaks to stay focused. Thank you for a informative and helpful day!

Reply from St John Ambulance Cymru

Reply from St John Ambulance Cymru
Sam was wonderful! The course was really informative and I learnt so much.

Reply from St John Ambulance Cymru

Reply from St John Ambulance Cymru
Instructors were very informative straight to the point and friendly but they didn't always agree with each other.

Reply from St John Ambulance Cymru
Ben was so amazing.
Made you feel less awkward and involved
Big pat on the back for him. He's an asset to your team.

Reply from St John Ambulance Cymru
Had a really good session with St Johns Ambulance for 12 hours first aid training. Very thorough one of the best ones i have attended

Reply from St John Ambulance Cymru
The course was very insightful and delivered with excellence.
Our two trainers Donna and Lisa were very knowledgeable and delivered the course with passion and understanding that aided the learning experience.

Reply from St John Ambulance Cymru
Donna and Garry delivered a great course. Very informative and made interesting. A very enjoyable day had by all

Reply from St John Ambulance Cymru
Very well presented re-certification course for FREC 3 (BLS) and Administration of Emergency Medical Gasses. Good seperation between Powerpoint and hands on activities, very well balanced.

Reply from St John Ambulance Cymru
Very engaging course! Great group which I think help! But Ben was amazing and I felt confident leaving the session! Thank you!

Reply from St John Ambulance Cymru

Reply from St John Ambulance Cymru
Contact name I had from a work colleague was very helpful. Jake. Thanks

Reply from St John Ambulance Cymru
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.