Helen delivered an engaging and genuinely enjoyable first aid course. She explained everything clearly, encouraged questions, and took the time to answer all of my additional queries in detail. I’ve c... See more
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Dean was a fantastic teacher. He kept the course interesting and easy to understand. He was empathetic whilst dealing with heavy topics, but managed to keep the course light and even funny at times. W... See more
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Fantastic banter, really memorable teaching. I'll remember so much more from this course than my previous one. Truly engaging and the use of real life examples make it hit home and sink in much more r... See more
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Was a bit apprehensive about the course before going as i don't like the role play idea, but with Chris making everything easy to learn, funny & interesting his knowledge on everything was brilliant i... See more
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Company details
- Training Centre
- Emergency Training
- Emergency Training School
- First Aid Station
- Mental Health Service
- Training School
Written by the company
St John Ambulance Cymru provides first aid treatment, training, and transport for communities across Wales. Our vision is simple: for everyone to get the first aid they need, anytime, anywhere. Each year, we train thousands of people across Wales through accredited courses led by qualified trainers. Our wide range of courses include 3 Day First Aid at Work, Emergency First Aid at Work, mental health first aid, and health & safety training. Whether you're looking to build confidence in a medical emergency or improve safety standards in your workplace, we have a course to meet your needs. We offer workplace first aid training at centres across Wales including Cardiff, Wrexham, Swansea, Newport, Abergele, Bridgend, Abergavenny, Rhayader, and Deeside. Alternatively, we can come to you to deliver bespoke certified training at your workplace for groups of six or more. We work with young people, employees, and communities across Wales to make first aid knowledge accessible to everyone. Our trained volunteers deliver expert first aid cover at a wide range of public events, from sports matches to concerts, helping keep attendees safe. We offer transport services in partnership with the NHS, ensuring safe and reliable care for those who need it. Through our actions, we inspire others leading by example and supporting people to reach their full potential.
Contact info
Priory House, Beignon Cl, CF24 5PB, Cardiff, United Kingdom
- 0300 201 1999
- training@sjacymru.org.uk
- sjacymru.org.uk
About Our Training Courses
4.9
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
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Dean was a fantastic teacher
Dean was a fantastic teacher. He kept the course interesting and easy to understand. He was empathetic whilst dealing with heavy topics, but managed to keep the course light and even funny at times. Would absolutely recommend! As someone with no previous experience of first aid, I feel confident with the basics now!
August 19, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're pleased to hear that training with Dean has made you more confident in your First Aid skills.
Med gas
The course was delivered in a professional and relaxed manner. The instructor was very knowledgeably about the subject, the balance between power point and hands on was just right. Would recommend this course.
August 24, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're pleased to hear you enjoyed learning with us.
St John's Ambulance worked alongside…
St John's Ambulance worked alongside our Learning and Development team to secure training locally to our service.
August 24, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
Was a bit apprehensive about the course…
Was a bit apprehensive about the course before going as i don't like the role play idea, but with Chris making everything easy to learn, funny & interesting his knowledge on everything was brilliant i found the course very good and learnt a lot of things i never knew. I felt very comfortable doing the practical side of the course which i never thought i would have, great teacher, great course. I feel confident if i’m ever faced with a first aid emergency in the future thank you.
August 24, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're pleased to hear that you felt comfortable training with us and feel more prepared to face future emergencies.
Excellent Tuition
Excellent Tuition.
Really enjoyed the three day learning experience.
August 19, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to review us.
Chris was a great instructor
Chris was a great instructor, he made the course interesting, I enjoyed it.
August 24, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
Really informative 3 day session
Really informative 3 day session, with the opportunity to get plenty of hands on training. Lisa was really engaging and clear with explanations. Thanks Lisa!
August 18, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're pleased to hear that you found training with Lisa engaging.
Dean was amazing and understanding with…
Dean was amazing and understanding with a great knowledge
August 19, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
Very good course great knowledge from…
Very good course great knowledge from the trainer.
August 19, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to review us.
The trainer Rory was very informative…
The trainer Rory was very informative and engaging,
August 19, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
Enjoyed the course all staff were very…
Enjoyed the course all staff were very helpful.
Our instructor Lisa was very good I learned a lot and really enjoyed the experience.
Would recommend this to everyone.
August 21, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're glad to hear you learnt a lot with Lisa.
This was a very interactive session…
This was a very interactive session with Lisa Nickel. She is someone with such a high spirit to make all of the participants aware of what exactly is needed and delivered the course with a very positive approach. It was really interesting and engaging throughout.
August 21, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're pleased to hear you enjoyed learning with Lisa.
Ben was great
Ben was great. Extremely personable and knowledgeable. 2 day refresher felt like 2 hours :)
Cheers Ben!
August 18, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
Thoroughly enjoyed the course
Thoroughly enjoyed the course
John was very informative and helpful
Made it interesting and was down to earth
August 20, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're glad you found the training interesting.
Great educational experience -
Great educational experience -
John was great, knowledgeable. He taught us everything we needed and then some more while not making it feel like you were sat in a classroom!
Only thing to mention, is maybe give us a cooler room!
August 18, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're pleased to hear you enjoyed training with John.
It has been a long time since I have…
It has been a long time since I have been to St John Ambulance Cymru, however, I attended for a Fire Marshall course, unfortunately they was no parking available and no clear indication of overflow carpark, I had to drive around trying to find a place to park, which was very frustrating, eventually, I managed to speak to a staff member out on break by the side of the building (nice chap), he directed me to the overfill carpark. Walking back to the building I managed to see the same staff member who was so helpful and thanked him. Entering the building, unfortunately I found the receptionist, un-welcoming and felt a bit of an inconvenience, for me not a very pleasant experience. The trainer on our course was wonderful and very knowledgeable and engaging.
August 19, 2026
I recently completed a First Aid…
I recently completed a First Aid Training Course with St John Ambulance Cymru, and I had a great experience! The training was informative, practical, and easy to understand. The instructor was knowledgeable, friendly, and made everyone feel comfortable while learning important lifesaving skills. I now feel much more confident about how to respond in an emergency. Highly recommended to anyone who wants to learn essential first aid skills. Thank you, St John Ambulance Cymru, for such an excellent training experience!
August 20, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review. We're glad you had an excellent learning experience with us and are feeling much more confident in your First Aid skills.
The instructor was very polite, polite, direct
The instructor was very polite, direct and explained things very well. Made the learning experience a privelidge.
August 13, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're pleased to hear our instructor delivered the course so well.
The guy taking course john I believe…
The guy taking course john I believe his name was he took the course and did not make it all about the course he was funny but serious at the same time and that made the course more enjoyable
August 20, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're pleased to hear that you enjoyed learning with John.
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