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Company details

  1. Camera Store
  2. Adventure Sports

Written by the company

SJCAM UK are the UK distributor for SJCAM Action Cameras. Find your adventure and capture the moment with SJCAM UK


Contact info

3.6

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 1 out of 5 stars

I received a defective camera

I received a defective camera that I had ordered from SJCAM Official Store.
SJCAM Official Store, which is based in China, makes it impossible for me to assert my right to the warranty on the goods.
Lazy excuses, e-mails are not answered, communication was simply broken off.
HL

February 20, 2025
Unprompted review
SJCAM UK logo

Reply from SJCAM UK

Hi HL,

You bought the camera direct from China and not from us in the UK.

We are the importers and distributors on SJCAM in the UK.

You have not messaged us about this issue and therefore we cannot help you sorry.

You decided to buy direct from China so your warranty and customer care is with China.

I'm afraid therefore your review is not valid for us in the UK and should be direct to China

Kind regards,

SJCAM UK

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