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See what reviewers are saying

Rated 5 out of 5 stars

I really like the quality of their products, we ordered complete skateboards which were fantastic in composition as well as overall look. I also really appreciated that they stayed in contact with me... See more

Rated 5 out of 5 stars

Easy to navigate webstore layout. Check back often to find awesome deals. Great communication and shipping information. The inclusion of proper customs documentation is top notch service. I don't... See more

Company replied

Rated 5 out of 5 stars

I didn't realize this was a Danish company when I ordered and thought it was Canadian! Despite being so far away, the price and shipping cost was fair and the skateboard arrived promptly to Canada.... See more

Company details

  1. Events & Entertainment

About SkatePro

Written by the company

SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.

SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.

The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.

Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.

The current product range covers:
Pro Scooters
Skates & Ice Skates
Skateboards & Longboards
Surf & Wakeboards
Skis & Snowboards

SkatePro also offers the option to create custom-built products:
Scooter Builder
Skateboard Builder
BMX Bike Builder
Snowboard Package Builder
Aggressive Skates Builder

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

302 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Brake cover is very noisy.

First of all UPS was terrible to deal with and tried to make me pay an extra fee to have the package delivered to my home after they made a mistake with my address. My son tried his new scooter at the skatepark today and the brake cover on the rear wheel rattles very loudly on the wheel. We took the wheel off and put it back on but no change. The brake works fine despite the noise of the cover bouncing off the tire when in motion. The scooter looks very nice and he loves it otherwise.

September 18, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Hi Tannis, thank you for your feedback. We sincerely apologize that your order got delayed. We have offered you a free shipping on behalf of UPS part, and we have contacted you about the noise coming from the brake. /- Your SkatePro Team

Rated 5 out of 5 stars

Danes do it right

Danes do it right. I wanted mail order core brands at a decent price and my Danish cousins got this down. If you didn't know Skatepro is in Denmark, but shipping is as fast as anything local, so even better.

September 13, 2024
Unprompted review
Rated 4 out of 5 stars

Shipping was held up in Germany for…

Shipping was held up in Germany for some reason. Product was excellent.

September 11, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Hi, thank you for taking your time to give us feedback. We are happy when our customers leave us a review, because it can help us improve the quality of our products. If you have any further questions, we will be very happy to help you 😊
We hope to see you back soon!😊🛹

Rated 2 out of 5 stars

Wheels are garbage

August 28, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thanks for the review.
Sorry to read you are not satisfied with the quality of the item. If you have any issue to report, please contact us at email@skatepro.ca
/The SkatePro Team

Rated 5 out of 5 stars

I have been getting my equipment from…

I have been getting my equipment from skatepro.ca for a while now. They never let me down. Proactive service, always on time, even before local deliveries! I strongly believe that this company of great people have products and services for everyone. Thank you skatepro.ca for being there for me. Let’s stay active!

July 14, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for your good review. We hope you are enjoying our products.
Have a lovely day ✌ / Your SkatePro Team

Rated 5 out of 5 stars

Excellent Shopping Experience

The products are as described. They arrived in good condition, quickly. The customer service was also great. I had accidentally ordered the wrong size helmet, and the team got me sorted out quickly and easily. Very happy with my choice to purchase from SkatePro!

May 23, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for taking the time to share your feedback with us. Your opinion and customer experience are very important for us. We remain at your disposal. All the best.

Rated 5 out of 5 stars

Our son loves his pro scooter

Our son loves his pro scooter, it arrived before the scheduled date, excellent quality and customer service.

April 19, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for taking the time to share your feedback with us.
We are glad to know that you and your son are happy with the scooter and our service. All the best.

Rated 1 out of 5 stars

The steering bearing is very ruff

The steering bearing is very ruff, my son wanted to ship it back . I kept it but my son he ´s not impresse by the quality of the product.

April 30, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for taking the time to share your feedback with us. We apologize for the item not being up to what you were expecting. If you think that something is wrong with the product, please reach out to us so we can have a look into it and help you with it. Alt the best.

Rated 5 out of 5 stars

The roller blades look great

The roller blades look great - good quality and beautiful. They got here in a timely manner. My daughter loves them!

April 11, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you so much for taking the time to share your feedback with us. We are glad to know that your daughter is loving the skates. All the best.

Rated 5 out of 5 stars

Skates were as described and fit…

Skates were as described and fit perfectly, plus they arrived on time.

March 18, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for taking the time to share your feedback with us. We are glad to know that you are happy with the product and service. All the best.

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