Skills Training Group Reviews 1,796

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 559 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the learning experience enjoyable and effective. People frequently highlight the excellent user experience, noting that courses are well-organized, clearly explained, and easy to understand. The service provided is often described as top-notch, with consumers appreciating the practical and engaging nature of the training. Reviewers are particularly impressed with the quality of the instruction and the clear, comprehensive instructions given, which help them feel confident in their new skills.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the instructors and team members... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the well-delivered... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the instructors for being... See more

Quality

People report positive experiences with quality. Customers found the course material to be delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jim our instructor was extremely patient and clear with instruction , even though I found my course difficult he continuously helped me through anything I found tough. All tools were in good condit... See more

Rated 5 out of 5 stars

Just did my ACS at Skills Training Group and the whole process was very professional. Big thanks to Lauren for getting me in at short notice and really appreciated both Stuart and Iain’s support and k... See more

Company replied

Rated 5 out of 5 stars

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with P... See more

Rated 5 out of 5 stars

Recently on December 8th 2025 I attended my FAW ( 18 hours ) training course in Solihull & was really impressed by the professional standards. I’ve used Skills Training Group on more than 3 times now... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School

Written by the company

As the leading Heating, Electrical, Plumbing & First Aid training provider in the UK, Skills Training Group has facilities in Paisley, Dalgety Bay. It’s no industry secret that there is a severe skills shortage of qualified gas engineers in the UK. The privatisation of the Gas Board in 1986, further compounded by a lack of investment in public funding for apprenticeships has caused a skills gap in the industry. There are around 25 million homes in the UK, all of which require a source of heating and hot water. By far the and away, gas central heating is the most popular method of proving heating & hot water. With gas appliances requiring an annual service to maintain their manufacturer’s warranty, every rented property requiring an annual Gas Safety Certificate, repairs required to keep appliances operational & the average lifespan of a combi boiler lasting 15 years’ you can be assured training as a gas engineer is both prosperous and sustainable.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quality training

Quality training, quality staff. I enjoyed it more than I expected. I’d highly suggest booking from this company if you’re looking to do any courses

March 22, 2026
Unprompted review
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Reply from Skills Training Group

Thank you so much for your fantastic feedback! We're thrilled to hear you enjoyed the training even more than you expected. It's great to know our team made such a positive impression. We really appreciate your recommendation and hope to see you again on another course in the future!

Rated 5 out of 5 stars

SIA course

I have now done two courses with skills training group and I have had no issue at all Lauren is excellent and advising and keeping you up to date prior to start date and looking foward to doing even more courses in the future!! Definitely recommend

March 23, 2026
Unprompted review
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Reply from Skills Training Group

Thank you so much for your wonderful feedback! We're delighted to hear that Lauren has been so helpful and kept you informed every step of the way. It’s fantastic that you’ve enjoyed both courses and are looking forward to more. We really appreciate your recommendation and can’t wait to welcome you back on future courses!

Rated 5 out of 5 stars

2391-52 with Mark Winder

Completed the 2391-52 recently. And just wanted to thank Mark Winder the tutor for the 5 days who made a very hard course very enjoyable.
Start to finish was a great experience. Thanks for you help Mark
David Forbes

April 3, 2026
Unprompted review
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Reply from Skills Training Group

Thank you so much for taking the time to leave your review! We’re thrilled to hear that you had such a positive experience on the 2391-52 course. Mark will be delighted to hear your kind words – he really does go above and beyond to make challenging courses enjoyable.

We wish you all the best in applying your new skills, and we hope to see you on another course in the future!

Rated 5 out of 5 stars

Great training centre

Allan was a brilliant trainer, was a pleasure being taught by him.

April 2, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your kind words! We’re so pleased to hear you enjoyed your training with Allan – he really is a fantastic trainer and it’s great to know he made the experience a pleasure for you.

We wish you every success with your new skills and hope to see you on another course soon!

Rated 5 out of 5 stars

Excellent course delivery very well by…

Excellent course delivery very well by Allan. As a dad, the first aid section for kids was especially good.

April 2, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your review! We’re delighted to hear that you found the course delivery excellent and that Allan made it so engaging. It’s great to know the first aid section for kids was particularly useful – we know how important that is for parents.

Thanks again for your feedback, and we hope to see you on another course soon!

Rated 5 out of 5 stars

My experience in the first aid at work…

My experience in the first aid at work course was great because the trainer Andy king was very well prepared for the whole course he was knowledgeable on everything he was teaching and went into great detail. He made me feel very comfortable and I would recommend booking your first aid course with skills training and with Andy.

April 2, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your fantastic feedback! We’re so pleased to hear you had a great experience on your First Aid at Work course. Alan will be delighted to know his preparation, knowledge, and detailed teaching made you feel comfortable throughout.

We really appreciate your recommendation and hope to see you again on another course in the future!

Rated 5 out of 5 stars

Learned new first aid skills that can…

Learned new first aid skills that can help and possibly save people. Allan was very informative. Great leaning course for anyone . Would recommended

April 2, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your great feedback! We’re so pleased to hear you found the course informative and gained valuable first aid skills that could help save lives. Allan will be delighted to know he made such a positive impact on your learning experience.

We really appreciate your recommendation and hope to see you again on another course in the future!

Rated 5 out of 5 stars

Good course

Good course , knowledgeable instructor.

April 2, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re glad you enjoyed the course and found the instructor knowledgeable.

We hope to see you again on another course in the future!

Rated 5 out of 5 stars

It was Great

I learnt a lot from this class, not only was it explained clearly, the practical part was also thorough.

March 30, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re delighted to hear you learned a lot from the course and found both the explanations clear and the practical elements thorough.

We really appreciate you taking the time to share your experience and hope to see you again on another course soon!

Rated 5 out of 5 stars

Attended first aid course

Attended first aid course, great knowledge from instructor Allan, easy to understand course with chance to participate which assisted.

March 30, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re thrilled to hear you enjoyed the First Aid course and found Allan’s teaching clear, engaging, and easy to follow. It’s great to know the practical participation helped your learning experience.

We appreciate your review and hope to see you on another course soon!

Rated 5 out of 5 stars

Well constructed and great trainer

March 30, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re delighted to hear you found the course well-constructed and enjoyed the training.

We hope to welcome you back on another course soon!

Rated 5 out of 5 stars

Alan delivered a well structured course…

Alan delivered a well structured course on Emergency First Aid at Work and kept things relevant and interesting.

March 30, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re delighted to hear that Alan delivered a well-structured and engaging Emergency First Aid at Work course, keeping everything relevant and interesting.

We really appreciate your review and hope to see you on another course soon!

Rated 5 out of 5 stars

First aid in paisley

The course was very informative and the trainer very knowledgeable and easy to interact with very enjoyable learning days learning

March 30, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re thrilled to hear you found the course informative and enjoyed learning with a knowledgeable and approachable trainer. It’s great to know the sessions were both enjoyable and engaging.

We really appreciate your review and hope to see you on another course soon!

Rated 5 out of 5 stars

Allan was very informative

Allan was very good, very informative, practical and humorous at times.

March 30, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re delighted to hear you found Allan informative, practical, and even humorous at times. He’ll be thrilled to know he made your learning experience enjoyable.

We hope to see you on another course soon!

Rated 5 out of 5 stars

I really enjoyed acquiring knowledge…

I really enjoyed acquiring knowledge here. You’re the best!

March 30, 2026
Unprompted review
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Reply from Skills Training Group

Thank you so much for your kind words! We’re thrilled to hear you enjoyed gaining knowledge with us – it really makes our day to hear that.

We hope to welcome you back on another course soon!

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Very efficient

Very efficient, easy to manage process, rapid delivery of materials - and the day itself was well-run, fun, easy to absorb and apply and ran impeccably to time. Thank you!

March 20, 2026
Unprompted review
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Reply from Skills Training Group

Thank you so much for your kind feedback! We’re delighted to hear that you found the whole process efficient and easy to manage, and that the training day itself was enjoyable, well-paced, and practical. It’s great to know the session ran smoothly and on time while still being engaging and easy to follow.

We really appreciate you taking the time to share your experience and hope to work with you again in the future!

Rated 5 out of 5 stars

Highly Recommended Course

I attended an unvented cylinder course in Glasgow on Wednesday the 25th of March. The information I received before the course was spot on with directions/car parking/timings etc.
On the day the tutors were extremely helpful and they made you feel like nothing was too much trouble for them.
My tutor Paul was very calm with a great sense of humour which put everyone at ease straight away especially myself. Added to this Paul's extensive knowledge and ability to answer any question.
I cannot recommend them highly enough and will certainly be going back to learn some more of the courses they have on offer. Big thank you to the Glasgow team.Dan Sayward

March 25, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you very much for taking the time to leave such a detailed review! We’re really pleased to hear that all the pre-course information was helpful and that everything ran smoothly on the day.

It’s great to know that the team made you feel supported and welcome throughout, and we’ll be sure to pass your kind comments on to Paul – he’ll be delighted to hear that his approach and knowledge made such a positive impact.

We truly appreciate your recommendation and look forward to welcoming you back to Glasgow for more training in the future!

Rated 5 out of 5 stars

Great information from Paul

Great information from Paul, very clear instructions. Another ticket passed

March 25, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re glad to hear you found Paul’s instruction clear and informative. Congratulations on passing your ticket – great work! We hope to see you again for further training soon.

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