Associate was extremely helpful, knowledgeable and efficient. He was able to push my order through to be shipped the same day slightly after the 3 pm cut off so I was able to use my gear (skins) that... See more
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Review summary
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Skimo team are the best. I ve had several experiences with them thus far and it’s all 5 stars. No matter my lower level Of Knowledge and mellower state( Oregon) to be doing backcountry skiing,... See more
I had very good advising by phone for picking out my new skimo race set up. Products arrived promptly and were amazing. Great costumer service, knowledgable staff, fast turn-around time.
I was purchasing my first touring set up after having tried 3-4 times using rental equipment, so I called and spoke live to someone, it was a great experience and he walked me through all the options... See more
Company details
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Thanks for checking out Skimo Co, North America's first and only ski mountaineering specialty store. Please let us know if you have any questions.
Contact info
Salt Lake City
- skimo.co
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service
Excellent service; replied back to my emails within a couple hours and when I called, a knowledgeable staff member answered.
January 2, 2024
Jeff was amazingly helpful patient and…
Jeff was amazingly helpful patient and followed through to make sure my new ski rig was at my house in time to ski.
December 16, 2023
Fast and efficient gift certificates
I ordered 3 gift certificates, needing them quickly. They were mailed out right away and I received them in the needed time. The young man taking my order was very efficient and professional. Thank you for your help.
December 8, 2023
Have used for a couple years now of…
Have used for a couple years now of some hard to find parts, always great customer service! Thanks keep up the great work! Chad S
December 8, 2023
Received my order in under a week
Received my order in under a week. The sales advisor answered all my questions and provided me with a lot of technical information concerning my order. Will continue to do business with this company
December 6, 2023
Buying my uphill gear from skimo was a…
Buying my uphill gear from skimo was a great experience! Thank you
December 6, 2023
Always a good experience!
Well-trained and knowledgeable staff who use what they sell. Very helpful when selecting new gear. Thanks, Skimo!
November 15, 2023
Always appreciate the friendly and…
Always appreciate the friendly and expert advice!
November 18, 2023
Great staff and gear offering
Staff is great and incredibly knowledgeable. They offer the best slate of backcountry gear of anywhere that I know of in the US.
November 13, 2023
I asked for help replacing a pair of…
I asked for help replacing a pair of shoes with a defect. Skimo employees were understanding, efficient and communicated well.
November 3, 2023
respectful
I'll give it five stars for making the return of some and exchange easy with a helpful person.
September 6, 2023
Unprompted review
Best quality and good arrangement
Best quality and good arrangement, staff was very friendly
September 18, 2023
Unprompted review
Best retail experience ever
They all ski tour / skimo, so they know what they are talking about.
They are happy to speak with you f2f or over the phone.
Their site has great tech and data to compare options.
Their customer service after you purchase is awesome.
Their automated emails and follow up are helpful.
August 31, 2023
the staff makes all the difference.
the staff is knowledgeable and super helpful. my go-to for ski equipment.
August 30, 2023
Live 3,000 miles away
Live 3,000 miles away, but they still helped me. Brett was patient in explaining all aspects of boot fitting and touring gear selection. It can be intimidating for a newbie but he helped me throughout various calls.
August 28, 2023
Quick and efficient.
July 17, 2023
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