Skin + MeReviews 

14,456
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 5,051 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the product's effectiveness, noting significant improvements in skin texture, clarity, and reduction of various skin concerns like acne, pigmentation, and rosacea. People appreciate the personalized approach, with dermatologists reviewing skin types and tailoring formulas to individual needs, leading to noticeable and often rapid results. The service is consistently described as excellent, with many highlighting the ease of the process, prompt customer support, and convenient delivery of treatments. However, some customers also noted issues with the product causing adverse reactions such as dryness, burning sensations, rashes, or breakouts, with a few experiencing conditions like perioral dermatitis. Additionally, a few people mentioned difficulties with customer service communication, feeling that their concerns were not adequately addressed or that the consultation process was not as specific as expected.

What people talk about most

Product

Reviewers express high satisfaction with the product, often noting significant improvements in skin texture,... See more

Quality

Customers consistently note positive experiences with quality, with many reporting significant improvements... See more

User experience

Clients share positive opinions on user experience, with many finding the overall process, from consultation... See more

Service

Reviewers highlight positive aspects of service, with many praising the thorough and personalized approach,... See more

Customer service

People report positive experiences with customer service, often describing it as exceptional, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Broadly very good, quick shipping and responsive to support requests. The formulations are more expensive than plain retinol but much more effective to avoid the side effects. I found my skin tolerate... See more

Rated 5 out of 5 stars

I’m 2 months into my journey and so far have been very pleased with the Daily Doser prescription. I am treating melasma so know it’s a longer journey than other skin issues but my skin is visibly smoo... See more

Rated 5 out of 5 stars

I started my journey just before coming off the pill so I had a skin care routine set in place as I knew before I had broke out badly. It’s been so handy to have my treatments every month knowing I do... See more

Rated 5 out of 5 stars

Excellent service, dermatologist reviews your skin type and results wanted, making the formula to correct it. Experiencing hormonal spots and uneven pigmentation at 50 which drove me mad. Even after a... See more


Company details

  1. Skin Care Clinic
  2. Online Prescription Medication Vendor

Information provided by various external sources

Start tackling your skin goals and beyond with our online dermatology consultation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(14,456)

4,975 reviews in the last 12 months

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Rated 5 out of 5 stars

Worth it

Worth it. My sensitive skin has never once reacted to my formula, my skin looks the best it ever has. Can't recommend enough.

June 25, 2026
Rated 5 out of 5 stars

Amazing

Amazing, amazing customer service!! Answered all queries, very knowledgable plus a super quick response time. Eva was incredible - Thank you!

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

They are incapable of sending emails…

They are incapable of sending emails reminding customers of their next charge date but when you cancel the subscription you will get bombarded with ones offering discounts.

June 25, 2026
Unprompted review
Skin + Me logo

Reply from Skin + Me

Hi there,

We’re sorry to hear you feel this way. Your experience matters to us, and we’d like to understand more.

Please can you drop our Dermatology Support Team a message at hello@skinandme.com? Our team will then be able to look into this and help you further.

Best wishes,
The Skin + Me Dermatology Support Team

Rated 4 out of 5 stars

Skin + Me is a good company

Skin + Me is a good company - they are very easy to get hold of, and the product is good.

My criticisms would be: Make the packaging more easily recyclable, or at least give us an option to return it so you can reuse it.

As someone with hormonal acne, you really see results at first because they prescribe you a type of antibiotic. However, they can't keep prescribing you that because it's only a one-off treatment, so I have found that my acne has returned, for which they could only recommend I go to a doctor or dermatologist.

I still enjoy using the product because I think the tretanoin still helps keep my skin clear enough, just not the absolute clearness I enjoyed when I first signed up! I guess that isn't their fault though.

All in all, I would recommend Skin + Me. They've helped me simplify my skincare routine, and save money in the long run.

June 25, 2026
Rated 5 out of 5 stars

What an easy way to get help for acne

What an easy way to get help for acne. So simple, compared to the many appointments I’ve had to wait for with the GP or dermatologist and to not just be offered roaccutane. It’s simple, and even personalized with your name and in a cute little bottle which sets the daily amount required . I’m very happy so far with my journey

June 24, 2026
Rated 5 out of 5 stars

The daily doser is amazing

The daily doser is amazing. I have always suffered with hormonal acne. I have always felt really self-conscious about my skin by the daily doser is amazing. I still get the occasion spot around my period however this is no where near what they used to be like. I have my confidence back! I will always use this product! Incredible!

June 24, 2026
Unprompted review
Rated 3 out of 5 stars

Feel like i was oversold

Feel like i was oversold, i already have an SPF in my routine. I wanted anti aging skincare that will reduce the fine lines i have. From what i’ve read in the ingredients.. it sounds like a preventative. So not going to solve my fine lines & wrinkles? I will wait until i see how the product works but the consultation felt like it was going to be way more specific to me than it is. Also, i had to contact customer services to complete my consultation because i was sent a link that made me start over so ended up doing it around 10 times. Just not been that easy to use tbh.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

I tried Skin+Me because of a trial…

I tried Skin+Me because of a trial price on another website and thought I’ll probably just do the trial and that’s that. However, my skin felt so smooth after the first week but still no real results. But after a month, I feel more confident in my own skin. I feel quite happy in my skin, without makeup, which I’d have not said before the trial. I then got my second delivery and have seen more improvements but bags under my eyes and fine lines. My third delivery has just come today and I’m excited to see how my skin looks once I’ve finished that. I also love how it dispenses the exact amount to use. I love it!! Definitely recommend!

June 22, 2026
Rated 4 out of 5 stars

The daily doser

The daily doser, so far is great and helped to close my pores and reduce significant amount of black spots, I am currently on month 3. Unfortunately, I am not finding the light (oil prone) moisturiser as great due to it being quite strong and I have burning like sensation due to skin being a bit sensitive which is a shame.

June 22, 2026

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