I've followed skin and shape for a while until I made the decision to try their weight loss treatments. Its been a slow journey, I never thought I'd be able to lose weight with PCOS but it's been am... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had a great experience using Wegovy through Skin & Shape. The whole process has been smooth from start to finish, with excellent communication and customer service throughout. A special th... See more
Company replied
I’ve been delighted with the guidance and support I’ve received throughout my weight loss journey. Whenever I’ve needed help or reassurance, support has always been just a message away. Not only hav... See more
Company replied
I am absolutely loving my experience with the skin & shape. Not only has it help transform my life but it’s also giving me my confidence back after having my four children and not being able to lose t... See more
Company replied
Company details
Written by the company
🩺 UK-registered pharmacy 🍏 Weight management treatments 🤍 Qualified pharmacist prescribers 📦 Fast, discrete delivery
Contact info
Skin and Shape, 5a The Ridgeway, SL0 9HX , Iver, United Kingdom
- Help@skinandshape.co.uk
- skinandshape.co.uk
4.9
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy process
Easy process, generally care for you, not just a number. Will go above and beyond. Highly recommend
February 13, 2026
Unprompted review
Reply from Skin and Shape
Dear Hayley,
Thank you so much for your kind words and recommendation. We’re really pleased to hear that you felt genuinely cared for and supported throughout your experience with us. At Skin & Shape, we always aim to treat every patient as an individual and provide the highest level of care possible, so it means a lot to know this came across. We truly appreciate you taking the time to share your feedback.
Kind regards, Skin & Shape Customer Care Team
Amazing service and quick delivery.
Amazing service and quick delivery.
January 16, 2026
Unprompted review
Reply from Skin and Shape
Dear Kristine,
Thank you for your kind feedback! We’re so pleased to hear you’re happy with the service and quick delivery. We really appreciate your support.
Kind regards, Skin & Shape Customer Care Team
Great Company and Customer Service
I was introduced to Skin and Shape by a colleague who said they were one of the best companies she’d been with for munjarno (and she’d been with a few!) so though I’d give them a try. I completed the consultation form and within about half an hour I’d had an email response from Zuhra requesting a video consultation the same day. When we met she was extremely thorough and gave me lots of confidence. I received the injections 2 days later.
I haven’t had any side effects since taking the injection so haven’t had cause to speak to Zuhra again but I know if I needed to I wouldn’t have to wait long and would get caring and compassion from her.
If anybody is looking to lose weight using the injection I would 100% recommend Skin and Shape over any of the other companies.
January 11, 2026
Unprompted review
Reply from Skin and Shape
Dear Nichola,
Thank you so much for sharing your experience with us. We’re really pleased to hear that your consultation felt thorough and reassuring, and that the process from enquiry to delivery was smooth for you. It means a lot that you would recommend Skin & Shape, and we’re always here should you need any support along your journey.
Kind regards, Skin & Shape Customer Care Team
Professional and exceptional client care
From day one, i felt my needs understood. My innitial consultation was exceptional. I recieve timely reminders of my next order. My person of contact is kind, patient and explains my questions so clearly and simply. I am happy with your customer care and how you make it affirdable for your clients with your discounts.
Thank you so much
December 12, 2025
Reply from Skin and Shape
Dear Stephina,
Thank you so much for your kind review. We’re really pleased to hear that you felt understood from the start and that your consultation and ongoing support have been helpful. It’s great to know our reminders and communication have made the process easier for you. We truly appreciate your feedback.
Kind regards, Skin & Shape Customer Care Team
I’ve had such a positive experience…
I’ve had such a positive experience with Skin & Shape. From my very first consultation, the team made me feel completely comfortable, supported, and never judged. They took the time to explain everything clearly and created a plan tailored to my goals.
The staff are professional, friendly, and genuinely caring. I always feel welcomed when I attend my appointments, and any questions or concerns I’ve had were handled with patience and reassurance.
I’ve seen real progress since starting my treatment, and it’s given me a huge boost in confidence and motivation. I truly appreciate the support and encouragement I’ve received throughout my journey.
I would absolutely recommend Skin & Shape to anyone looking for professional, supportive weight loss treatment. Thank you to Zuhra for always responding to my emails and concerns super quick.
March 3, 2026
Unprompted review
Reply from Skin and Shape
Dear Umamma,
Thank you so much for taking the time to share such a detailed and kind review. We’re delighted to hear that you’ve felt comfortable, supported, and well cared for throughout your journey with us. It means a lot to know the team has been able to provide the guidance and reassurance you needed. We’re so pleased to hear about your progress and truly appreciate your recommendation.
Kind regards, Skin & Shape Customer Care Team
Received very good service from day one…
Received very good service from day one
Very supportive and caring
March 3, 2026
Unprompted review
Reply from Skin and Shape
Thank you for your lovely feedback. We’re so pleased to hear you’ve felt supported and cared for from the start. Your kind words mean a lot to our team.
Kind regards, Skin & Shape Customer Care Team
Excellent advice
Excellent advice, delivery and products. Definitely recommend this company
February 2, 2026
Unprompted review
Reply from Skin and Shape
Dear Mala,
Thank you for your kind feedback! We’re so pleased to hear you’ve had a positive experience with our advice, service, and delivery. We really appreciate your recommendation.
Kind regards, Skin & Shape Customer Care Team
Great service.
I initially became aware of skin and shape through a tiktok live. I had a video consultation with Zuhra the head clinician and it was very helpful and different to all of the other providers ive previously encountered. She gave me time answered all of my questions honestly and i didnt feel like she was pushing a hard sell. Ive tried a couple of other providers but ive found skin and shape to be a more personal service. If you need to speak to someone they respond back by email very quickly which i appreciate. Id definitely recommend skin and shape to anyone looking for a good provider.
March 2, 2026
Unprompted review
Reply from Skin and Shape
Dear Ashleigh,
Thank you so much for taking the time to share such a thoughtful review. We’re really pleased to hear that your consultation felt helpful and personal, and that you felt listened to and supported throughout the process. Providing honest advice and being available when patients need us is very important to our team. We truly appreciate your recommendation.
Kind regards, Skin & Shape Customer Care Team
Very efficient and easy process to order
Very efficient and easy process to order
February 6, 2026
Unprompted review
Reply from Skin and Shape
Dear Madhavi,
Thank you for your review! We’re glad to hear you found the ordering process efficient and easy. We appreciate your support and look forward to helping you again.
Kind regards, Skin & Shape Customer Care Team
Great experience from start to finish.
Great experience from start to finish.
Prices are great and they really care about your wellbeing.
Communication is also top tier. Zuhra always came back to me so promptly and accurately with her information.
Definitely will be using again
January 19, 2026
Unprompted review
Reply from Skin and Shape
Dear Amarah,
Thank you for your wonderful feedback! We’re so pleased to hear you had a great experience and that our communication and support made a difference. Your kind words mean a lot, and we look forward to supporting you again in the future.
Kind regards, Skin & Shape Customer Care Team
Weight loss
Skin and Shape have been brilliant from the beginning, you can be sure to be well cared for, listened too and they are always there to help. Brilliant customer care and service.
March 2, 2026
Unprompted review
Reply from Skin and Shape
Dear Leanne,
Thank you so much for your lovely feedback. We’re really pleased to hear that you’ve felt supported and well cared for throughout your journey. Providing attentive and helpful service to our patients is always our priority.
Kind regards, Skin & Shape Customer Care Team
Amazing business !
Amazing business !! Staff is extremely polite and kind and their are extremely quick and efficient at replying any emails ! Orders arrive efficently and quickly, I would 100% recommend this business if you are starting your MJ journey 💜
March 2, 2026
Unprompted review
Reply from Skin and Shape
Dear Francesca,
Thank you so much for your wonderful review! We’re delighted to hear you’ve had such a positive experience with our team and service. Providing quick support and a smooth experience for our patients is really important to us. We truly appreciate your recommendation and wish you all the best on your journey.
Kind regards, Skin & Shape Customer Care Team
positive journey with skin and shape
had such a reassuring consultation with zuhra from skin and shape and felt so confident ordering from this pharmacy . Every question answered and lots of valuable tips and advice ! Enjoying my journey !! Thankyou skin and shape
February 11, 2026
Unprompted review
Reply from Skin and Shape
Dear Shireen,
Thank you so much for your kind review! We’re so pleased to hear that you felt reassured during your consultation and that the advice was helpful. Wishing you the very best on your journey — we’re here if you ever need us.
Kind regards, Skin & Shape Customer Care Team
Very pleasant experience
Very pleasant experience, helped with my needs in an efficient manner. Always quick to respond. I felt very comfortable and cared for, as they understood my needs and provided.
Would definitely recommend!
February 3, 2026
Unprompted review
Reply from Skin and Shape
Dear Mei,
Thank you so much for your kind words and for taking the time to share your experience.
We’re really pleased to hear that you felt comfortable, cared for, and well supported throughout. Providing efficient service while genuinely understanding our patients’ needs is always our priority, so it means a lot to know this came across.
We truly appreciate your recommendation and look forward to supporting you again whenever you need us.
Kind regards, Skin & Shape Customer Care Team
Excellent pharmacy who really care…
Excellent pharmacy who really care about patient safety and experience. Prices are very competitive and operate to a high standard. Would highly recommend their services.
January 26, 2026
Unprompted review
Reply from Skin and Shape
Dear Hasan,
Thank you for your kind recommendation. We’re really pleased to hear you felt patient safety and experience were prioritised, as this is at the heart of everything we do. We also appreciate your comments on our standards and pricing. Thank you for taking the time to share your experience — it truly means a lot to us.
Kind regards, Skin & Shape Customer Care Team
Skin and shape made this process so…
Skin and shape made this process so easy, they were informative and always quick to help with any questions and queries I had. My weight loss has been steady and I feel so much better in myself.
January 30, 2026
Unprompted review
Reply from Skin and Shape
Dear Maria,
Thank you so much for your lovely feedback. We’re really pleased to hear you found the process easy and felt supported throughout. Steady progress and feeling better in yourself is exactly what we aim for — we’re glad to have been part of your journey. Wishing you continued success!
Kind regards, Skin & Shape Customer Care Team
She is professional
She is professional, talks nicely, deliver what she commits
January 23, 2026
Unprompted review
Reply from Skin and Shape
Thank you for taking the time to leave a review. We’re so pleased to hear that our professionalism, communication, and commitment made a positive impression. Your feedback is greatly appreciated and inspires our team to keep providing the best possible care.
Kind regards, Skin & Shape Customer Care Team
Absolutely brilliant
Absolutely brilliant. Great service and advice. Definitely recommend to everyone.
10/10 customer service.
January 23, 2026
Unprompted review
Reply from Skin and Shape
Dear Ricky,
Thank you so much for taking the time to leave such a wonderful review. We’re thrilled to hear that you found our service and advice helpful and that your experience with us was so positive. Your recommendation and kind words about our team mean a great deal to us.
Kind regards, Skin & Shape Customer Care Team
Fast consultation
Fast consultation, fast response, well packaged product and fast delivery.
January 1, 2026
Unprompted review
Reply from Skin and Shape
Dear Sophia,
Thank you for your kind feedback. We’re so pleased you had a smooth and efficient experience from consultation through to delivery.
Kind regards, Skin & Shape Customer Care Team
My acne has improved
Zuhra is an exceptional practitioner who always goes above and beyond in her role. She demonstrates outstanding professionalism, expert clinical knowledge, and a genuine commitment to delivering the highest standard of care.
Zuhra helped me deal with my acne and helped me gain my confidence back. I would highly recommend Skin and Shape!!
September 1, 2025
Unprompted review
Reply from Skin and Shape
Dear Naheed,
Thank you for taking the time to share such thoughtful feedback. We’re so pleased to hear how Zuhra supported you throughout your journey and helped restore your confidence. We truly appreciate your recommendation and trust in Skin and Shape.
Kind regards, Skin & Shape Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.