skindoc. Reviews 600

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, fast, and convenient, often highlighting its superiority to NHS waiting times. Many people appreciate the knowledgeable and compassionate staff, especially the doctors, who are noted for their attentiveness, clear explanations, and ability to make patients feel at ease. The product and treatment plans are frequently described as life-changing, with many consumers reporting significant improvements in their skin and confidence. However, some customers also noted issues with treatment accessibility, finding that not all doctors provide certain treatments. A few other people also reported experiencing complications following treatment.

What people talk about most

Service

Users describe positive interactions with service. Customers consistently praise the efficiency and speed of... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Reviewers mention positive feedback about the product. Many customers are highly satisfied, reporting clear... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

User experience

People report positive experiences with user experience. Many customers describe the process as easy,... See more

Based on these reviews

Rated 5 out of 5 stars

Submitted a case on a Friday night and by Wednesday I had my prescription delivered. I am so grateful for this service, and how much they care about helping people with skin issues that don’t get tak... See more

Company replied

Rated 5 out of 5 stars

Honestly so happy with my experience with SkinDoc! Everything was super easy and fast, I got started on my medication really quickly instead of waiting ages for NHS referrals. Dr Natalya was amazing... See more

Rated 5 out of 5 stars

Dr Sree and the admin team have supported my son with eliminating acne. In 10 months my son’s skin and confidence has been restored. Dr Sree has been very thorough in ensuring no significant side effe... See more

Rated 5 out of 5 stars

Dr Sreedhar is patient, kind, and very knowledgeable. I came to him with quite a complex medical background and he didn't make me feel rushed at all, really listened, and explained his hopes for my tr... See more


Company details

  1. Dermatologist
  2. Doctor
  3. Medical Center
  4. Medical Clinic
  5. Online Pharmacy
  6. Skin Care Clinic

Written by the company

We are the leading UK Digi-physical Dermatology service meaning we offer both digital (online) and in-person appointments. // If you prefer online, we provide affordable and convenient skin care without you even needing to leave the sofa. Our Consultant Dermatologists are all UK-based and ready to help get your skin sorted. // If you want to come see us, we have our flagship clinic in Fulham, London. We can manage nearly all types of of skin, hair, or nail issues. We perform skin surgery, cryotherapy and hundreds of types of investigations too.

Advanced skin treatment

Written by the company

Delivered to you, anywhere in the UK, by expert Consultant Dermatologists.
skindoc is a leading provider of advanced acne treatment online. However, we treat thousands of other skin issues including those involving hair, nails and even your lips and mouth. Come check us out as www.skindoc.uk

Contact info

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4.9

Excellent

TrustScore 5 out of 5

600 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

An easy service

I made an appointment at my convenience, with no long delays relying on the NHS.

Easy to connect and great advice using photos, the video call and a discussion about symptoms.

The prescription was via a home delivery which took a day.

June 8, 2025
Rated 5 out of 5 stars

Wonderful doctors and staff made my Isotretinoin course a very positive experience!

I've done a course of Isotretinoin with skindoc and could not recommend them highly enough!

The majority of my appointments were with Dr Sree, who was incredibly attentive, knowledgable, and a genuinely lovely person. I've had very few interactions with doctors who feel like they truly care, and Dr Sree really does. He took the time to ensure that I was completely informed and comfortable with my options, and from our very first appointment I knew I was in good hands.

I also had two appointments with Dr Natalya, who was absolutely wonderful! She was very informative and made me feel very supported in managing my side effects.

Finally, Penny was lovely and very helpful throughout my treatment, ensuring that any admin queries that I had were addressed quickly and thoroughly.

The service is also incredibly efficient. Booking appointments is easy with lots of availability, and having my prescriptions dispatched via Phlo meant I usually received my next course within 2-3 days of my appointment.

Skindoc made my treatment accessible, affordable, and the doctors really do have your best interest at heart. The treatment could have been a stressful experience, but the incredible doctors and staff here ensured it was smooth, safe, and easy.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Why go elsewhere?

Insanely quick timing with everything but also an exceptionally high quality service provided. To top it all off, very fair pricing

May 26, 2025
Rated 5 out of 5 stars

I highly recommend this service

I highly recommend this service! The response was incredibly fast, and my issue was resolved efficiently. The team provided a clear explanation along with a detailed breakdown of the solution, followed by the necessary prescription. Excellent support—thank you!

May 14, 2025
Rated 5 out of 5 stars

Positive experience with the acne photo upload service

The acne photo upload service was thorough and had a rapid turnaround. Dr. Sree Krishna provided a comprehensive clinical letter explaining my acne type and treatment options. I was pleased with the service, pricing, and assistance from the admin team with my follow-up queries.

April 22, 2025
Rated 5 out of 5 stars

Experience with skindoc

After learning that my local dermatologist nhs service is a years wait for an appointment I decided to look for private alternatives-
Had my first appointment with Dr Manrup who was extremely professional and kind, advised a treatment plan and wrote a GP report all done in one session-
100% worth the money

April 15, 2025
Rated 5 out of 5 stars

Excellent care and service

We had a great experience. Dr Emma Amoafo was extremely competent and kind, she talked us through all the various treatments and really listen to what we were saying. Emails were answered by the admin department straight away and the medication was prescribed and posted to us and arrived within 24 hours. I suppose you get what you pay for, although I found overall that this has been fairly reasonable pricewise . I highly recommend this medical company.

April 13, 2025
Rated 5 out of 5 stars

Spironolactate Prescription - Outstanding Service

I’ve wanted to go on Spironolactone for a while as my skin was flaring up (I’d previously had a course of Isotretinion in my early 20s).
I sent my form off and had a response the following day with all my options. Agreed on the Spironolactone and received my prescription in the post a few days later.
I had a query on my medication and Penny and Dr Sree replied the same morning to address my concerns.
Outstanding communication and would highly recommend to anyone.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service (spironolactone…

Incredible service (spironolactone consultation). Quick, affordable, efficient and really incredible communication. I felt so happy to be able to access such a seamless service and have my skin in good hands! Got my prescription very quick, and meant I could start treatment within 72hours of booking the consultation! couldn’t recommend enough!

April 1, 2025
Rated 5 out of 5 stars

Dr Sree is a total rock star

Dr Sree is a total rock star. Not only has my skin improved substantially but I have genuinely looked forward to our catch ups. Can't recommend Dr Sree and the team highly enough!
Thanks for everything
Charlie Allibone

March 27, 2025
Rated 4 out of 5 stars

Will cost more than you think

Service is good but they should inform you at the beginning that you need a follow up every month and every follow up appointment will cost £149 for a five minute phone call. The price is extremely excessive especially as you have already paid for an initial consultation fee and you pay nearly £30 a month for the prescription. Plus you pay for regular blood tests. These costs should all be made clear at the beginning but sadly they’re not.
Following a lovely call, I have decided to change my review to 4 stars. I really appreciate the phone call and the willingness to help me and rectify my dissatisfaction. Great customer service.

March 28, 2025
Unprompted review

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