Skinklean Reviews 13

TrustScore 3 out of 5

3.2

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Company details

Written by the company

SkinKlean is a Korean-inspired skincare brand built around one simple belief: skincare should feel like a moment you actually look forward to, not another step you rush through at the end of a long day. Our story started with a fascination for the advanced hydrogel technology developed in Korea, where skincare is treated less like a routine and more like a small ritual. We loved the idea of bringing that same level of care, comfort, and quality into something anyone could enjoy at home, without the complicated steps or the spa price tag. That's how our hero product was born: an at-home hydrogel face mask formulated with carefully selected ingredients, including baby collagen, hyaluronic acid, glycerin, and botanical extracts. It's designed to sit comfortably on the skin for an extended time, so you can read, relax, watch your favorite show, or even fall asleep while wearing it. We wanted it to feel like a treat, not a chore. What we care about most is the experience. Skincare, to us, is personal. It's about feeling good in your own skin, taking five quiet minutes for yourself, and using something that feels considered from the moment you open the box. We're a small team, and we read every single message and review that comes our way. The feedback shared here on Trustpilot, whether it's a glowing review or a thoughtful suggestion, helps us keep improving. We're proud of how far we've come, and we know there's always more to learn. Thank you for stopping by, for considering us, and for being part of our growing community. It genuinely means the world. Welcome to SkinKlean. We're so glad you're here.


Contact info

3.2

Average

TrustScore 3 out of 5

13 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great product, it works

The product is excellent. I use it twice a week because the climate here is very hot and dry, and my skin suffers as a result. As for the packaging, it’s very nice, but the box arrived broken and crushed I suppose it was due to shipping, but I didn’t like that.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

a happy elderly man

I'm 52 years old, and as a man, I couldn't find much information on how to start taking care of myself until my wife recommended Skinklean. I decided to try a face mask, and the very next day I placed my own order. Thank you for thinking of men my age.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Skinklean = Criminals

I asked Skinklean to cancel a subscription I did not know I had arranged during my initial purchase. They ignored my email to cancel before the next order. Once the next payment had been debited from my account and the order had been dispatched they then made contact with me to help cancel subscription.
They do not even make you aware in any form of communication that you have signed up on a subscription until your money is out of your account.

This company are criminals. No refund was provided.

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

luxury in my hands

The packaging looks amazing very luxurious and the best part is that the product is of equal or even higher quality.The price is more than justified; the quality is on par with that of major, well-known brands.

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

They charged me twice

You buy, and out if no where, they enroll you jn a Monthly subscription. Not transparent at all. They stole my money.

June 8, 2026
Unprompted review
Rated 1 out of 5 stars

Do not do business with them!

Received my first order and tried the mask. I had a reaction to it. I broke out really bad. Which is odd because I normally don’t. Apparently I signed up for the subscription. I have now been charged 3 times, have not received product for the last two charges. No one responds to emails. There is no number to call. I’ve paid over $230 for product that I’m either allergic to or hasn’t arrived. Do not do business with this company!

May 15, 2026
Unprompted review
Rated 3 out of 5 stars

SkinKlean got a magical power to change…

SkinKlean got a magical power to change my nighttime routine for the good. I'm saying it because the masks are able to provide hydration for a longer period of time, and my sensitive skin is not only reacting positively but also, I have had no issues at all. Soon, I will be back to order the stock. Mark my words.

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

Billing

Billing
I ordered these direct from the website and intentionally ordered a one time shipment as I had never tried them before. They took almost an entire month to receive, I had to email them to remind them about my order and they apologized and I got them two weeks later.
Then I see they attempted to charge me less than a month later as if I signed up for a recurring subscription and I emailed them and they said I would no longer be billed. Then again a couple weeks later I woke up to see two declined charges for this company. thankfully I used apple cash for these transactions, I did mark them as fraud and had to disconnect my bank account from apple cash to ensure no further charges would occur. Do not order direct! The masks are ok but not worth the trouble, definitely not a magic hydrator

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

I found the masks are unusable

I found the masks are unusable , they break apart and barely stick to you skin which makes it impossible to wear overnight as suggested, I was able to keep the top mask (they come in two pieces) for an hour while I lay completely still but the bottom was totally useless. They also sneakily sign you up for a subscription and refused to cancel the second order even after i contacted them within minutes of them charging my card. I now have over $300 worth of USELESS masks and have to change my credit card details because I do not trust this company.

May 19, 2026
Unprompted review

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