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Rated 1 out of 5 stars

Don’t buy - Bankrupt! Web still looks ok and allows shopping. Placed an order over a month ago. Paid- Never received - wrote several times- no answer. Just received an email from an italian court t... See more

Rated 5 out of 5 stars

The neck active gel cream is an amazing product, as are all the SkinLabo products that I have tested until now. It has an amazing texture, it does not cause any irritation and makes the skin tight and... See more

Rated 5 out of 5 stars

I chose this purifying gel after the previous Product I was using went out of stock. I must admit that I couldn't be happier! It leaves the skin clean, smooth and the aethereal oils leave a magical... See more

Rated 5 out of 5 stars

2 weeks after I start using the Argirelox Botox-Like Pure Shot, my brother, and he is not the kind of person who says it often, told me “Ana you are very beautiful! So beautiful!” And his expression w... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Sito Ufficiale di SkinLabo | Il 1° Digital Brand Italiano della Cosmetica - La Cosmesi 100% Made in Italy di Alta Qualità alla portata di Tutti


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I placed my order easily enough

I placed my order easily enough, then had no updates for ages, when I emailed they said they never had my address which I clearly provided at the time of placing my order, which delayed the order, and then still nothing. Waited and waited for a confirmation email to say my order had been shipped. Still nothing so I emailed them for a refund, which they were quick to respond. How ever they refunded my money to my PayPal by echeck so I've been waiting over 2 weeks for it to clear in my PayPal as it's pending, they say it won't be until after the 19th Feb. So refund will have taken over 3 weeks. I made my original order weeks and weeks ago. So all in all what a waste of my time and my money, avoid! avoid avoid!! Update...I replied to an email I had from them to complain about my refund taking so long and there email automatically rejected it, I'm thinking they blocked my email address. How rude!!

February 6, 2021
Unprompted review
Rated 5 out of 5 stars

Not tried it yet

Not tried it yet, quick delivery, below was question on if its tested on animals...No its not, it says on their website.
Looking forward to looking younger :)

January 25, 2021
Unprompted review
Rated 5 out of 5 stars

SkinLabo review

There was a slight delay on my order due to COVID but this company went out of its way to not only get my order to me but gave me a very generous future discount to use as well. Bought eye products for dark circles eyebags and fine lines and was really pleased with the immediate results

January 2, 2021
Unprompted review
Rated 3 out of 5 stars

Had to cancel order...

I ordered two items as Christmas gifts. Still hadn’t received any confirmation of when they would arrive after over a week, so I got in touch. Orla was honest and helpful. The items are out of stock (although my order was accepted) - pulled out the Covid card. They cancelled my order immediately as requested and refunded my money.

December 18, 2020
Unprompted review
Rated 1 out of 5 stars

Rude and cheaters

I ordered vitamin c shots but something else was delivered when I complained the lady was very rude and let me wait for one hour still didn't respond. Orla was really rude with no manner and still didn't sort the issue so they are bunch of cheaters as took money for one product delivered another useless product 🙄

November 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great products

Great products! Trying a couple of samples currently, they came very quickly. I am using the dark spot corrector as i suffer from hyperpigmentation - I have only been using for a few months but the marks are noticeably lighter. Also trying the boost serum, it smells great and my skin quality has improved since i started using it. I’ll defiantly be buying the full sized products.

October 28, 2020
Unprompted review
Rated 1 out of 5 stars

I never received the product that I…

I never received the product that I have ordered. Skinlabo has send me the wrong product. after I have made an claim, they told me the the product will be available in October. Till today no reponse ... it's a pitty....

October 23, 2020
Rated 5 out of 5 stars

Fast delivery and product seems to work

I absolutely love the fact althought I live in The Netherlands the products are delivered so fast! I also think it’s working but it is too soon to say since Ive been using them only for 2 weeks! I will send a new review soon.

October 14, 2020

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