Don’t buy - Bankrupt! Web still looks ok and allows shopping. Placed an order over a month ago. Paid- Never received - wrote several times- no answer. Just received an email from an italian court t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The neck active gel cream is an amazing product, as are all the SkinLabo products that I have tested until now. It has an amazing texture, it does not cause any irritation and makes the skin tight and... See more
I chose this purifying gel after the previous Product I was using went out of stock. I must admit that I couldn't be happier! It leaves the skin clean, smooth and the aethereal oils leave a magical... See more
2 weeks after I start using the Argirelox Botox-Like Pure Shot, my brother, and he is not the kind of person who says it often, told me “Ana you are very beautiful! So beautiful!” And his expression w... See more
Company details
Information provided by various external sources
Sito Ufficiale di SkinLabo | Il 1° Digital Brand Italiano della Cosmetica - La Cosmesi 100% Made in Italy di Alta Qualità alla portata di Tutti
Contact info
Italy
- skinlabo.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I placed my order easily enough
I placed my order easily enough, then had no updates for ages, when I emailed they said they never had my address which I clearly provided at the time of placing my order, which delayed the order, and then still nothing. Waited and waited for a confirmation email to say my order had been shipped. Still nothing so I emailed them for a refund, which they were quick to respond. How ever they refunded my money to my PayPal by echeck so I've been waiting over 2 weeks for it to clear in my PayPal as it's pending, they say it won't be until after the 19th Feb. So refund will have taken over 3 weeks. I made my original order weeks and weeks ago. So all in all what a waste of my time and my money, avoid! avoid avoid!! Update...I replied to an email I had from them to complain about my refund taking so long and there email automatically rejected it, I'm thinking they blocked my email address. How rude!!
Not tried it yet
Not tried it yet, quick delivery, below was question on if its tested on animals...No its not, it says on their website.
Looking forward to looking younger :)
Order items over 3 weeks ago nothing…
Order items over 3 weeks ago nothing been posted. And very poor service...
Fast delivery
Fast delivery, item received as described with great discount.. Thank you
SkinLabo review
There was a slight delay on my order due to COVID but this company went out of its way to not only get my order to me but gave me a very generous future discount to use as well. Bought eye products for dark circles eyebags and fine lines and was really pleased with the immediate results
is this product tested on animals or…
is this product tested on animals or not? i have tried countless times to get an answer to this?
Had to cancel order...
I ordered two items as Christmas gifts. Still hadn’t received any confirmation of when they would arrive after over a week, so I got in touch. Orla was honest and helpful. The items are out of stock (although my order was accepted) - pulled out the Covid card. They cancelled my order immediately as requested and refunded my money.
Nobody answers my mails and I have made…
Nobody answers my mails and I have made the order 10days ago , with a cost of 8.90€ for delivery and my order hadn’t arrived yet
Rude and cheaters
I ordered vitamin c shots but something else was delivered when I complained the lady was very rude and let me wait for one hour still didn't respond. Orla was really rude with no manner and still didn't sort the issue so they are bunch of cheaters as took money for one product delivered another useless product 🙄
I give this product 5 stars for fast…
I give this product 5 stars for fast shipping. Only hope it does what it say on the packaging.
Im very excited to see what result i get.
Will write another review in a couple of weeks to see what results i get.
Thanks.
Great products
Great products! Trying a couple of samples currently, they came very quickly. I am using the dark spot corrector as i suffer from hyperpigmentation - I have only been using for a few months but the marks are noticeably lighter. Also trying the boost serum, it smells great and my skin quality has improved since i started using it. I’ll defiantly be buying the full sized products.
I never received the product that I…
I never received the product that I have ordered. Skinlabo has send me the wrong product. after I have made an claim, they told me the the product will be available in October. Till today no reponse ... it's a pitty....
Very good products
Very good products. Fast delivery. Very satisfied with the quality and the seller.
Fast delivery and product seems to work
I absolutely love the fact althought I live in The Netherlands the products are delivered so fast! I also think it’s working but it is too soon to say since Ive been using them only for 2 weeks! I will send a new review soon.
Great products!
Perfect products
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








