I been a customer for years I purchased my last order over a week ago I contacted customer support nothing. Product has been out of stock for many many weeks I tried email, twitter & insta not a word.... See more
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Love these tonics, flavours are gorgeous. Lovely as a mixer but also great with ice without alcohol. Customer service is excellent and delivery second to none. Nice size cans too so not putting back i... See more
Company replied
Most of the tonic options out there have too much sugar or artificial sweeteners or taste terrible. Skinny make the only tonic I trust to mix with alcohol. It's easy to order through the website and d... See more
I switched to skinny tonics after going keto and wanting to swap out the terrible sugary or sweetener laden tonic water. This took a little getting used to as I'm not over fond of stevia but now I lov... See more
Company replied
Company details
Written by the company
Bold flavour. Great taste. Zero calorie tonic and mixers.
Contact info
Happy Drinks Group, Unit 4 Mersey Reach Galgate Drive, L306AD, Liverpool, United Kingdom
- 0151 525 1777
- hello@skinny.xyz
- skinny.xyz
4.4
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy discovery
Excellent service, really prompt delivery and lovely tonic. So pleased to have discovered this company and their delicious tonics that don’t have either sugar or artificial sweeteners. Just wish they did them in some bigger bottles!
March 27, 2022
Reply from skinny.xyz
Wow! what an amazing review!
Thank you so much for this detailed feedback.
We might have a few treats coming soon! keep a look out in the near future!
Many thanks,
Team Skinny!
Great choice and quick delivery
March 27, 2022
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback.
Many thanks,
Team Skinny!
Great prices,lovely trounce,well packed…
Great prices,lovely trounce,well packed and quick efficient delivery.
March 27, 2022
Reply from skinny.xyz
Amazing!
Thank you so much for this great review, we really appreciate the positive feedback.
Many thanks,
Team Skinny!
Delivery was prompt
Delivery was prompt, but no notification received prior of delivery day or time
March 27, 2022
Reply from skinny.xyz
Thank you for this great review, we really appreciate your positive feedback.
We take all our feedback seriously.
Many thanks,
Team Skinny!
Great product and quick delivery
Great product and quick delivery. We are repeat customers so don't need to add anything more.
March 26, 2022
Reply from skinny.xyz
Wow!
Thank you so much for this great review, we really appreciate the positive feedback.
Many thanks,
Team Skinny!
Fabulous drinks 👍
March 26, 2022
Reply from skinny.xyz
Brilliant!
Thank you so much for this great review, we really appreciate the positive feedback.
Many thanks,
Team Skinny!
Reply from skinny.xyz
Wow!
Thank you so much for this great review, we really appreciate the positive feedback.
Many thanks,
Team Skinny!
Taste fab and superb customer service
Taste fab and superb customer service . My case arrived damaged and was promptly replaced, no questions asked. So I purchased again and arrived next day . Thank you skinnytonic. Tastes amazing too!
March 25, 2022
Reply from skinny.xyz
Wow, this is amazing!
Thank you so much for this great review, we really appreciate the positive feedback.
Many thanks,
Team Skinny!
Reply from skinny.xyz
Amazing!
Thank you so much for this great review, we really appreciate the positive feedback.
Many thanks,
Team Skinny!
Excellent tonic and delivery
My go to tonic - no bitter aftertaste like you get with some brands. Goes really well with all gins- great value when on offer
March 25, 2022
Reply from skinny.xyz
Thank you so much for this amazing review, we really appreciate the positive feedback.
Many thanks,
Team Skinny!
Reply from skinny.xyz
Thank you very much for this great review, we really appreciate the positive feedback.
Many thanks,
Team Skinny!
No brainer on a half-price offer!
Got my favourite cucumber tonic on half price offer so decided to throw in a case of strawberry to try too!
March 25, 2022
Reply from skinny.xyz
Brilliant! We hope you enjoyed our Strawberry Flavour!
Thank you so much for a great review, we really appreciate the positive feedback.
Many thanks,
Team Skinny!
Two days late with no communication…poor customer service
Two days late with no communication great product bad customer service
March 25, 2022
Reply from skinny.xyz
Hi there Gary, I believe a member of our customer service team have been in touch with you regarding this issue. Please get in touch with us on hello@happydrinksco.co.uk if you have any further queries we can help you with. Thanks, team Skinny :)
Reply from skinny.xyz
Thank you for this great review, we really appreciate the positive feedback.
Many Thanks,
Team Skinny!
Love skinny tonics
Love skinny tonics! Amazing flavours to try with my gins. Delivery is super fast and customer service excellent. Highly recommend them.
March 25, 2022
Reply from skinny.xyz
Brilliant!
Thank you so much for this great review, we really appreciate the positive feedback.
Many thanks,
Team Skinny!
Reply from skinny.xyz
Wow!
Thank you so much for this great review, we really appreciate the positive feedback.
Many thanks,
Team Skinny!
Thank you for delivering so swiftly
Thank you for delivering so swiftly. Unfortunately this product is not for me as the after-taste of sweetness is over-powering for my palate. However, I am mixing it 50/50 with my usual tonics.
February 25, 2022
Reply from skinny.xyz
We are very sorry to hear you have not enjoyed our product.
Can we please ask which product this review is based on? As we do have 12 great tasting flavours in our range.
Look forward to hearing from you.
Kind regards,
Team Skinny!
The tonics are delicious but I had an…
The tonics are delicious but I had an email to say they were arriving on Tuesday but they didn’t arrive until Wednesday. It’s not nice waiting for a parcel that didn’t arrive
February 20, 2022
Reply from skinny.xyz
We are very sorry to hear you had trouble with your parcel.
based on the dates, it could off been an implication from the storms.
We are happy to hear you enjoy our products, thank you for the positive feedback.
Many thanks,
Team skinny!
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback.
Many Thanks, Team Skinny!
I've been a Skinny customer for about 2…
I've been a Skinny customer for about 2 years and am continually impressed with their product innovation. The latest flavours (Seville Orange and Elderflower) are great, just like all the others (I'm not keen on the Clear Coffee but I'm not keen on coffee in general so to be expected!!).
February 18, 2022
Reply from skinny.xyz
Wow! this is an amazing review! Thank you so much for this positive feedback, we really appreciate it.
Many Thanks,
Team Skinny!
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