I called Skinny. RX and spoke with Joyce. She promptly and efficiently analyzed my information and forwarded me to the Clinical Team , who would be able to help me with my question. I really a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
SkinnyRX is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRX is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yuan was excellent! He listened to my concerns and resolved my issue professionally and timely.

Reply from SkinnyRx

Reply from SkinnyRx
What a ray of sunshine! To tell you the truth, I wasn’t looking to spend any money on any weight loss medication, but speaking to Carmy, make me change my mind. She had such a pleasant voice. So keep her on staff. She can talk a paper bag into thinking it’s plastic! :)

Reply from SkinnyRx
I started on the monthly plan to see how everything would work out. Then I decided to switch to the 12 month bundle obviously for the savings and Kristfaith was amazing in helping me switch. Would highly recommend to this company to anyone.

Reply from SkinnyRx
Jimmabelle helped me today via chat and was very helpful, efficient, and quickly understood what I needed. It was an easy process and I appreciate the excellent customer service.

Reply from SkinnyRx
My customer service rep, Marie was so helpful and quick to get me a resolution. This has been a great company to work with and I will for sure recommend them in the future.

Reply from SkinnyRx
Carmelyn showed great initiative by reaching out to me to make sure I could get the best offer and price for maintenance. I truly appreciate her help and guidance. I am a longtime SkinnyRx client, and Carmelyn has been so helpful!

Reply from SkinnyRx
After a bit of a rocky start to get my medication adjusted, Aira in customer support was able to get things sorted out and set up for me.

Reply from SkinnyRx
I spoke with customer care agent Jimmabelle Llanes and was treated very respectfully during the call. She was able to answer all my questions and address all my concerns. Great service!

Reply from SkinnyRx
Ella was very helpful on the call. She updated my profile efficiently and listened carefully to my concerns!
The skinny rx team has been great to work with!

Reply from SkinnyRx
After I said that I was unsatisfied with my service they immediately corrected it without overnight shipping and giving my account to a new agent that listens to me. So delighted with the outcome. I never knew if you left a bad review people actually listen and fix it!!! Just hoping that my shipment comes tomorrow as I go out of town on Friday again!

Reply from SkinnyRx

Reply from SkinnyRx
It was great talking with the sales agent today. Michael Cavalier was very helpful.

Reply from SkinnyRx
My experience with her was extremely helpful

Reply from SkinnyRx
I called Skinny. RX and spoke with Joyce. She promptly and efficiently analyzed my information and forwarded me to the Clinical Team , who would be able to help me with my question.
I really appreciated Joice’s professionalism and efficiency in handling my concern and was very impressed by her. She was cordial and immediately signed me up with an appointment with the clinical team today, so I’m assured I’ll receive the guidance I’m seeking in a prompt manner.
I think Joice is a valuable member of the Skinny Rx team and I’m so glad she received my call.
Thank you,
Rachel Weinstein

Reply from SkinnyRx
We spoke twice. I emailed and said to hold my shipment when i recieved the email saying it was shipping out. There was no clear link to say, im out of town can you hold it? I just replied and sent it. It should be that simple. The ship[ment went out and arrived at my home 3 days before I flew back in to my home state. Florida! Which is very hot! The shipment was spoiled and not consumed. I believe i fist spoke to her last week saying I was going out of town this FRIDAY and please send out a replacement shipment asap. I recieved a phone call from her today and she told me they were review my dosage request but did not address my replacement shipment. It’s been like two weeks! And the last (not the spoiled one-that went directly in the trash) shipment was half the dose.

Reply from SkinnyRx
Gian Jose Alojacin was very helpful and detailed with his help. I like his patience explaining everything to me.

Reply from SkinnyRx
Aimee was a great help in my selecting to return to skinny RX after approximately a 6-8 month absence. She helped alleviate my concerns and was very patient with me in completing the intake form.

Reply from SkinnyRx
Hi, I have had a great experience with Ivy!! She is prompt in responding to my messages and very knowledgeable, helpful and very professional! I highly recommend SkinnyRx.😊

Reply from SkinnyRx
I signed up in January to start my weight loss Journey. I have struggled with my weight and it fluctuates all the time. I have had some luck with pills in the past, supplements, otc options from GNC was hopeful the tirzepatide from SkinnyRX would work.
First the pills looked nothing like advertised. I’ve seen now that that they have recently updated photos. It’s a white circular pill could be a sugar pill for all I know. You take the pill, insert it under your tongue or in between your cheek (not sure which one is accurate when you see what’s on the website vs the directions that come with your prescription) You’re re not supposed to eat or drink for the next hour, you won’t want to because this pill takes about 45 mins to an hour to dissolve, which was also misleading. I took this pill and progressively upped my dosage as instructed. I felt no changes whatsoever. My appetite was higher, I was not feeling full they said that was common. Kept at it despite the lack of results. Got up to my highest dosage allowed and still no results, not even aside effect. After talking with customer service they wanted me to switch to injections and wanted me to pay even more money and offered me a 10% off discount…..I declined. 4 months in, I have gained 15 pounds and lost almost $2,000 dollars. This company is the worst.

Reply from SkinnyRx
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.