My first order with skin pharmacy came well packaged. Customer service was great. I requested same day delivery which Mo made happen! Lovely free gifts were added. Second order was slow but resolved q... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was my first time purchasing from this company, and I’m really glad I gave them a try. The products themselves are great, and I’ve been happy with the results so far. I did run into a small i... See more
I’ve been ordering from Skin Pharmacy for a while now, and they’ve never let me down. Their product range is fantastic, and delivery is always super quick. What really stands out is the customer s... See more
Customer service at Skin Pharmacy is top notch. They issued credit without any questions or issues and you can tell this company cares to make it a pleasant experience for customers. Will only shop w... See more
Company details
Written by the company
Authorised Stockist of Medical-Grade Skincare from Trusted Brands.
Contact info
32 Devonshire Place, W1G 6JL, London, United Kingdom
- 020 3070 3833
- hello@skinpharmacy.com
- skinpharmacy.co.uk
4.3
Excellent
213 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fab company to deal with.
Fab company to deal with.. Super competitive pricing and very fast efficient service.. would highly recommend x
December 3, 2022
The service is fast and reliable
The service is fast and reliable. I loved all the Zein Obagi products that I purchased. My Skin expert Mahmoud is very helpful and honest. Overall it was a great experience I will order more in the next few weeks.
November 30, 2022
Excellent customer service if you have…
Excellent customer service if you have a question. Fast delivery, great products.
December 2, 2022
Fantastic service, thanks
Fantastic package, made me really good mood to receive such a nice parcel. Good quality service. Thanks
December 1, 2022
Excellent service as usual :)
November 7, 2022
I have used this product for nearly a… week
I have used this product for nearly a week and I haven’t seen any results for my dark circles to be reduced as of yet. So I am patiently waiting to see results. I have noticed it has been more difficult for me to apply makeup under my eyes after using this product as it is becoming more harder to blend my concealer.
November 4, 2022
Super-quick delivery and great overall…
Super-quick delivery and great overall service, as always!
November 2, 2022
All good
Great communication. Received a call on the day of my enquiry. Fast delivery, beautiful packaged. I would definitely buy again
November 2, 2022
Great customer service
November 2, 2022
Great service as always
Great service as always. Thank you!
My go to for all of my skin products.
October 27, 2022
Terrible service
Terrible service, for two weeks now I have not been able to receive my order, the contacts on the site are not indicated, it is not clear how to contact the seller, and when the order will arrive, it is also not known. Maybe he won't come at all.
October 13, 2022
Unprompted review
After a small hiccup with delivery (…
After a small hiccup with delivery ( not down to Skin pharmacy but stupid DPD) I received my order packed lovely and in timely manner.
Customer support was very helpful and kind. I will be returning customer for my Obagi skin care.
October 20, 2022
Unprompted review
Always a great experience & such good…
Always a great experience & such good value for money
September 28, 2022
Amazing customer service!
Amazing customer service and very speedy delivery. I had a number of questions that were answered quickly and professionally. I felt the advice given to me was completely tailored to my skin and concerns.
October 4, 2022
I have been very impressed!
I have been very impressed! The service and delivery have been excellent. The correspondence advice, before I bought, was personal and friendly too.
I would be very happy to buy from Skin Pharmacy again.
Thank you!
September 28, 2022
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