I purchased a promotional coupon for $690.63 at the Skin Care NYC location in Chestnut Hill. That location closed 2 weeks later. It wouldn't matter because the service I was buying the coupon for is... See more
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Greats service, although I was told Groupon deals are only for first time customers. I use Groupon to take advantage of greats savings at 5 star places such as Skin Spa, but I can’t afford to go b... See more
Hingham closure left me with unspent money on a package and they have explained I am “in queue” for a refund. Seeing the rest of the reviews with the same issue and encourage everyone to file a compla... See more
I got staph infection from this Skin Spa. I had go through three rounds of antibiotics to resolve the issue. I contacted Skin Spa about this and I was working with their corporate. They sent me paperw... See more
Company details
Written by the company
For over 20 years, Skin Spa New York has offered in-demand skincare at affordable prices. From the moment you step into one of our locations in NYC or Boston, you’ll experience the luxury without the luxurious price tag. Whether you’re looking to relax with a custom facial or try out laser hair removal, you’ll feel pampered, beautiful, and healthy. Every member of our Skin Spa team works hard to ensure you get the best treatment possible. You can trust our knowledgeable, skilled, and professional staff to help you from start to finish. From consultation to post-procedure, you’ll be in good hands. Clearly committed to beautiful skin, SKIN SPA prevents, corrects, smoothes, tightens, lightens, erases, and banishes wrinkles, large pores, sun damage, age spots, skin laxity, and unwanted hair. Whether you’re looking for anti-aging treatments or a glow-up before a big event, Skin Spa New York has you covered. We can’t wait to help you feel and look your best for whatever your day holds.
Contact info
Manhattan, United States
- info@skinspanewyork.com
- skinspanewyork.com
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Hasn’t replied to negative reviews
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Skin Spa Upper East Side is Awesome
Skin Spa Upper East Side is my favorite place to get facials! Eva is great throughout the whole entire process!! I highly recommend this location!
Highly Recommend
Great esthetiticians who made my experience comfortable and pleasant
My facial was awful
My facial was awful! she barely steamed my face and when she did extractons i had red cut marks for 10 days afterward.
I loved my facial and peel.
I love it!!! I have never ever received the facial I received on Wednesday October 4th. I believe her name is Bianca, She walked me through every step of the facial, let me know that my skin is oily and gave me wonderful advice on taking care of my face. When I left my face was so clean and beautiful. I will return.
I have been going to Skin Spa for more …
I have been going to Skin Spa for more than a year now and I must say this
* Excellent customer service
*Great Prices
*My skin is amazing!!!! I am getting so much compliments!!
* the attendants that I have make me feel very comfortable and at home
Excellent services and care
Excellent services and care, knowledgeable staff, competitive pricing, will recommend Skin Spa!
Skin spa is great
Skin spa is great, I have been doing LHR with Candice and she has been providing great and fast services. I would definetly recommend.
I had a laser session with Brianna and …
I had a laser session with Brianna and it was horrible. From the moment she greeted me I knew she didn't want to do my service. When we got into the room she was very short with words and didn't seem interested. This was my first time seeing her and wanted to have a brief consultation so that she new what my issues were, she dismissed them all and even rolled her eyes at one point. She mentioned the color of my skin multiple times even turning down the light because of my skin color...I've been having laser treatments for a long time now so the light level has gradually gotten higher..not with her...she said she knew best... It was quite clear to me that she was racist and having a black client was not to her liking.
I asked her to stop and have someone else finish. Maria came in and finished and she was lovely!
At check out, I tried explaining all this to the manager, but he went on to defend her saying that he's never had any complaints against her before and usually all of her v=clients leave happy...I thought to myself, the must not be black because this girl is clearly racist. He even went on to tell me the story that she'd told him, saying I wanted her to go over a part that was a separate service...He then reprimanded me by saying, He's not sure why thats been happening, but if i anted neck, id have to pay for it. I told him that wasn't a problem...but it was clear that he was on her side. I left this spa crying and couldn't believe that I'd paid my money to be treated this way...Unbelievable!
Will never wax my legs in this place …
Will never wax my legs in this place again. Terrible service
Excellent massage!
Decent massage, terrible receptionist
Masseuse was super friendly and courteous, and the deep tissue was okay (not that deep, but very relaxing). The only issue was the receptionist! She was exceptionally rude and also did not know how to give directions to find the office OR unlock the door downstairs. Even her instructions on how to find the bathroom were confusing. @Skin Spa, consider hiring a more competent receptionist because it leaves a bad taste in the customer's mouth and unfortunately influences tipping.
Love this place
Love this place! Had one Brazilian here then I had to get the membership! Membership is a great deal too, I buy a customized facial then get a Brazilian for free
Very relaxing experience and …
Very relaxing experience and professional, friendly staff.
Been going here for months - highly recommend!
Been going here for months. Great staff, always feel welcome. Eka is great. Recommend the peels and microdermabrasion. Very effective. Good prices and deals.

Reply from Skin Spa New York
Erika was great
Erika was great. She was patient to answer all of my queries.
Excellent massage by Alex!
They changed management .... go see a doctor insead
They changed management who changed their prices without telling anyone. Even if you booked a treatment at an old price they're not honoring it. Easy solution I will now go to my dermo and plastic surgeon who has stronger machines that work faster (and now) for the same price

Reply from Skin Spa New York
Nice front desk nice lady good …
Nice front desk nice lady good treatments.
Customized facials really do help to solve individual skin problems
My review is solely about the customized facial. Silviya at the Fashion District location has helped me to improve my skin dramatically. I don't feel like in being up-sold either, as everything she has recommended has done wonders for my skin. I've had some mediocre experiences with other locations, but I'm so happy to have found someone who understand my skin and has worked with me continuously to rectify any issues!
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