skinstitut.com Reviews 825

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

This company is a scam. Beware. Paid more than £100 for product. Courier which is DHL delayed delivery twice and then sent back the products without attempting to deliver again. Worse thing is, contac... See more

Rated 5 out of 5 stars

I've always been impressed with their products. I have been repurchasing the glycolic scrub, micro peel and laser aid. I honestly can't find a replacement for it elsewhere. I love how the scrub do... See more

Rated 1 out of 5 stars

Very bad reaction to SPF cream Tightness and extreme dryness of skin. Red marks under eye area Skin very irritated and sore. Unable to apply anything to soothe my skin as yet Obviously very disappo... See more

Company replied

Rated 5 out of 5 stars

AMAZING SKIN - Even though live in England - I buy skinstitut scrub, and creams - my skin has never looked better since this discovery and I can tell you I have spent lots on rubbish - this works. I... See more

Company details

  1. Cosmetics Store

Information provided by various external sources

We use the very best quality cosmeceutical ingredients, advanced delivery systems and cruelty-free, vegan formulations to deliver transformative results. Free shipping Australia-wide.


Contact info

3.4

Average

TrustScore 3.5 out of 5

825 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

FIRST CLASS

You were terrific…. Order expedited quickly considering we are in a pandemic … your products have done wonders for my skin ….all in all an extremely satisfying experience

October 14, 2021
Rated 5 out of 5 stars

A happy customer once again.

This is my second order from Skinstitut. I am very happy with my products and the free samples.,
I was also pleased with the quick delivery, despite the huge increase in online shopping.
I shall be ordering again in the future.
Thank you for your service and care for your customers.

October 13, 2021
Rated 5 out of 5 stars

Highly recommend!

I’ve been using Skinstitut for many years & love their products. The order came very very quickly & was well wrapped to prevent damage in transit.
Highly recommend!

October 12, 2021
Rated 5 out of 5 stars

Early days but very happy so far :)

I’ve only been using the products I ordered for less than a week but my skin so far is already showing signs of improvement. Excited to see what results I have after using them a bit longer. Used the Buy5 discount which I think made the prices very competitive and affordable. Shipping was fast and it arrived with some extra samples which was nice.

October 11, 2021
Rated 5 out of 5 stars

Great Experience

Easy to order. Delivery time good - considering the delays with lockdown. Beautifully packaged. Great experience - Thank you.

October 5, 2021
Rated 1 out of 5 stars

I have not received it and I have not…

I have not received it and I have not got any update even after I send an email to.
I dont recommend it at all

To update, worth experience ever I have by online shopping. I still have not get my money back.

October 5, 2021
skinstitut.com logo

Reply from skinstitut.com

Hi Fatemeh,
One of our representatives responded to your email sent yesterday. We sincerely apologise for the inconvenience caused by Australia Post and have actioned your request.

Warm Regards,
Tanya

Rated 5 out of 5 stars

Wonderful products

Wonderful products, I have been using for 5 years now. I thought I would try the multi active oil and it is a lovely product. My skin is hydrated and glowing. The products were well packaged and some nice free samples added was a nice touch. Delivery was quick as well.

October 2, 2021

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