Skippers OnlineReviews 

2,159
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the courses well-designed, clear, and easy to follow at their own pace, which is ideal for busy schedules. The quality of the course materials, including visuals and detailed explanations, is frequently highlighted as excellent, making learning both educational and enjoyable. Reviewers also commend the staff and customer service for their prompt, professional, and helpful responses to queries and assessments. However, some people mentioned issues with the iPhone app not working well on their iPad, which prevented them from continuing lectures. Additionally, a few customers found the printed tables sent to them difficult to read due to repeated copying.

What people talk about most

User experience

Customers had positive experiences with the user experience, often praising the clear, well-structured, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting the outstanding support from the... See more

Response time

Consumers consistently report positive experiences with response times, highlighting the promptness of... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent, clear, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the outstanding support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I started the Yachtmaster theory nearly 30 years ago at the local college but couldn’t finish it, recently wanted to, for me, work towards it again. Due to family and work commitments I couldn’t c... See more

Rated 5 out of 5 stars

I’m very pleased to have completed (and passed) my RYA Day Skipper Theory following the course from Skippers Online. An excellent self study programme, with well structured and interesting module... See more

Rated 5 out of 5 stars

The RYA Day Skipper theory online course was perfect for me. This very instructive course with well-presented units includes links to useful resources and is good value for money. At short intervals d... See more

Rated 5 out of 5 stars

It is a wealth of information. The practical side was illustrated with plenty of examples. The illustrations, diagrams, explanations etc. were clear and easily to follow. Sometimes, the chapters were... See more


Company details

  1. Sailing School
  2. Boating Instructor
  3. Training Centre

Written by the company

Skippers Online teaches RYA/MCA Day Skipper, Yachtmaster Offshore and Yachtmaster Ocean Shorebased online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,159)

183 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Comprehensive & Thorough

The course was comprehensive and thorough. I actually went through the lessons twice before doing the 2 exams because by the time I finished I'd forgotten a great deal of the earlier lessons. I particularly like having life-long access to the lessons

April 28, 2025
Rated 4 out of 5 stars

The learning was very comprehensive and…

The learning was very comprehensive and covered a lot more than required to just pass the exam. My only negative comment was that I found the narrator to be a bit monotone and I occasionally struggled to stay with it. Having said that I’m not sure how the correct balance could be achieved so may be classroom learning would have suited me better.

May 16, 2025
Rated 5 out of 5 stars

Strongly recommended

I found skipper online material very easy to follow and well organized. The interactions with the instructors have been every time very helpful to address some doubt on the arguments or some exercise possible answers.

April 20, 2025
Rated 5 out of 5 stars

Really course content

Really course content, very clear and response online help. Mobile app version helpful too although better on a laptop. Definitely recommend.

May 6, 2025
Rated 5 out of 5 stars

Skippering made simple.

I did the RYA Day Skipper course and found the material self-contained, easy to follow, logically presented and convenient as I could also log in on my phone when I hade a few minutes to spare.

Practice exams allow you to gauge your readiness to take the formal exams and allow some targeted revision if required.

The navigation tools, charts, almanac and other resources supplied were of good quality and useful. There's nothing in the course that limits you to the tools and resources supplied so if you prefer to work from the IALA B system and Chart #1 as opposed to IALA A and Admiralty Chart 5011 or perhaps use a set of parallel rulers as opposed to the supplied Portland Plotter if you're already used to those - go right ahead.

The support staff were helpful and responsive both by phone and email and consistently exceeded promised timescales of levels of support promised, an absolute rarity in today's world. I found their considered feedback on the mock and formal exams was friendly, constructive and very helpful.

April 23, 2025
Rated 5 out of 5 stars

Day Skippers theory course

I did the Day Skippers theory course. It is extremely comprehensive and well structured . It is well presented. I definitely recommend Skippers Online for any RYA Theory courses.

April 20, 2025
Rated 5 out of 5 stars

Excellent support

The course is very clear and I never had a question which was unanswered for more than a few hours. The instructors were always engaged and try to provide with as much information in their answers as possible. I didn't need to arrange for a call but I believe that this can be provided if the student needs it.

April 20, 2025
Rated 5 out of 5 stars

For budding boaters this is just right

I found the curriculum very detailed and challenging with just the right level of knowledge testing. The modules were well thought out and delivered in a very easy to follow format. Well done Skippers Online delivering a cracking learning format.

April 13, 2025
Rated 5 out of 5 stars

YM theory Skippers on Line is a great…

YM theory Skippers on Line is a great course - it’s very thorough and well presented. There’s quick responses from the tutors by email for any questions. Day Skipper and YM presented in similar format so makes sense to follow on. Would thoroughly recommend if you want to do on line.

April 11, 2025

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