Simon Kleyn Opticians Optometrist Reviews 95

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have had excellent professional experiance with this optician, who was thorough with his examination and explained what was needed and why. The staff were very helpful also. I would highly recomm... See more

Company replied

Rated 5 out of 5 stars

Simon saw that I had not been seen by the eye clinic for two years and he noticed that my eye pressures were higher than he would like. He did an urgent referral to both Colchester and copied in Sou... See more

Company replied

Rated 5 out of 5 stars

Fitted me in a emergency despite a busy schedule and quick and prompt identification of my eye concern and in turn referral to eye clinic and attended witj 4 hours Very pleased as home by 7 pm wit... See more

Company replied

Rated 5 out of 5 stars

Having injured my eye with a tree branch I was treated within half an hour by Simon. He assessed the level of corneal injury, treated it and gave reassurance as to the severity and expected recovery t... See more

Company replied

Company details

  1. Optician
  2. Optometrist

Written by the company

Simon Kleyn Optician Optometrist is located in Earls Colne and Frinton on Sea near Colchester in Essex. We are an independent family-owned group of opticians and have for over thirty years been striving to provide the best eye care. Our range of extensive optical services such as Optos, Topcon OCT and Zeiss cater for a variety of eye problems and wide range of spectacle prescriptions. We are accredited to provide excellent aftercare, accurate spectacle prescriptions and quick referral for cataract surgery to both NHS and private eye clinics. We also provide routine and urgent appointments for dry / sore / red / eyes under an NHS paid MECS scheme.


Contact info

4.9

Excellent

TrustScore 5 out of 5

95 reviews

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Rated 5 out of 5 stars

Professional and Caring

From initial appointment, lens replacements and getting new glasses everyone was professional and helpful. The premises are immaculate. In addition to helping with my sight Simon identified another issue unrelated to my eyes and passed it to my GP. Definitely going the extra mile. Highly recommended.

January 27, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Tnx Maurice, happy to help out, let us know if there are any furhter issues we can help with, Simon

Rated 5 out of 5 stars

I had a sore eye for about 3 weeks

I had a sore eye for about 3 weeks , contacted doctor who referred me to mr kleyn I was seen the same day . Excellent examination , found infection , given antibiotic gel . Now on the mend thanks to mr kleyn

January 21, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Tnx Sharon, let me know if we can be of further help, Simon

Rated 5 out of 5 stars

First class service

First class service. Simon and his wonderful staff dealt with a serious problem with my retina . Within 48 hours I had laser surgery which probably saved the sight in one eye. Many thanks to this efficient and well equipped team.

January 9, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

thank you, let us know if there are any further issues, Simon

Rated 5 out of 5 stars

Christmas Eve problem

I had a problem on Christmas Eve and was directed by my doctor's practice to Simon. Although he wasn't on the premises he was able, with the help of his very efficient assistant, to photograph the back of my eye and view it remotely. He then very promptly got back to me with reassurance. After Christmas he followed up with a telephone call arranging a face to face consultation, where he was able to further examine me and let me know his diagnosis. At all times Simon and his staff were courteous and caring. Well done Simon and staff.

January 6, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

thank you Linda, let us know if we can be of further help, Simon

Rated 5 out of 5 stars

Simon has been most helpful to me as I…

Simon has been most helpful to me as I woke with terrible pain in one eye. Because of Tier 4 he was able to talk to me on the phone to discuss my symptoms and then kindly referred me to the Eye Clinic in Colchester. The Eye Clinic were able to see me in a couple of hours and so I received treatment within 8 hours of first getting in touch with Simon. I’m most grateful to him as he kept in touch with me throughout.

December 31, 2020
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you, glad to be of help, Simon

Rated 5 out of 5 stars

Great service

My GP referred me to Simon as I have been suffering with very dry eyes for some months now. Great service from Simon and the receptionist. Simon was very thorough and explained what he was seeing, thank you.

December 24, 2020
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you Fiona, let me know if we can be of further help, have a great Christmas, Simon

Rated 5 out of 5 stars

Sorting out an irritation in my eye quickly and confidently

Thank you to Simon Kleyn for fitting me in especially in these difficult times and even though he is not my normal optician. I was having irritation in the corner of my eye and on examination he found several tiny eye lashes scratching me causing said irritation. He removed these for me quickly and painlessly and sorted my sore eye out very swiftly and without any fuss. I would definitely recommend Mr Kleyn. Thankyou.

December 22, 2020
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you Kevin, let me know if I can be of further help, Simon

Rated 5 out of 5 stars

Simon saw me on the day I telephoned…

Simon saw me on the day I telephoned regarding an extremely itchy eye which I had been experiencing for sometime. After a short eye test he examined the eye thoroughly and diagnosed Eczema on the eyelid and advised me to use the cream I already have for the condition very carefully. He was very helpful. All those working in the clinic took every precaution to ensure Covid safety.

December 6, 2020
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you Susan, feel free to call again if needed, Simon

Rated 5 out of 5 stars

First visit to Simon Kleyn

I was referred to Simon by my Doctor so I didn’t know what to expect. I couldn’t have been more happy with my first experience at Simon’s. The receptionist is very welcoming and their safety measures against COVID are one of the best I have come across.
I wouldn’t hesitate in anyway to recommend This optician to anyone. Thanks for a great experience.
Amanda.

December 3, 2020
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Tnx Amanda, let me know if we can be of any further help, Simon

Rated 5 out of 5 stars

Sore red eye

I was referred by my GP as I had a sore red eye. Simon saw me immediately and was chatty and friendly whilst discussing my symptoms.
He took pictures of my eye and emailed them to the hospital. I was contacted later that day for an appointment in Colchester.
I can’t thank Simon enough for his professionalism and relaxed manner

November 20, 2020
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Tnx Chris, let me know if I can be of further assistance, Simon

Rated 5 out of 5 stars

Excellent eye care.

I felt I had something floating in my left eye at the weekend so left it till Monday morning and contacted Simon Kleyn. I got an appointment that afternoon and he did a very thorough examination and told me it was a floater. He explained the images taken and told me what to be aware of 're my retina. Highly professional and very satisfied with the experience.

October 19, 2020
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

thank you Sue, let us know if you need further advise, Simon

Rated 5 out of 5 stars

Thank you so much

I had experienced changes in my vision in the past 24 hours which I suspected were new floaters. Having contacted my usual optician, I was told they had no appointments for the foreseeable future but that I needed to been seen by a MECS practitioner within the next 24 hours or go to A and E. I researched the internet and found Simon’s practice. I cannot thank them enough for returning my phone call late on a Friday afternoon to offer me an immediate appointment. Having arrived at 17.07 the reception team were welcoming and clearly expecting me. Simon was brilliant at explaining the tests I would undergo and equally brilliant at explaining the results to me. I want to express my sincere thanks to this team who facilitated a consultation for me and were able to provide me with total reassurance so late on a Friday afternoon. I know they would have done this at any time but for me to have this peace of mind over the weekend and to avoid a visit to A and E under the current circumstances is very special. Thank you so much.

October 16, 2020
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you Heather, let us know if we can be of further help, Simon

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