Skrilixglobal Reviews 

I purchased a machine and the order confirmation never arrived. I had to email them and contact them via WhatsApp so then they sent me an order confirmation after that a week after I still hadn’t seen a shipping confirmation so I emailed them and then they sent me a link for the tracking, but when I open up the tracking, it says that the shipping company hasn’t received the package so I think they’re a fit. They’re fake. It’s a scam they’re based out of India the shipping company never received the package. Don’t do business with them, I had to call and dispute the transaction. I asked them for a refund and they said that I had to wait till the item arrived, but what item was going to arrive when it has never even been dropped off to the shipping company.

I purchased the “Skrilix Digital Shockwave Therapy Machine – 7 Heads, 10 Zones, Touch Screen” and it was a disaster from start to finish. The product page advertises a pneumatic “ballistic acoustic” system driven by compressed air, but the unit I received is clearly electromagnetic—no compressor, no air hose, only wires to the handpiece. Even the PDF “user guide” they sent me is titled “Electromagnetic shock wave,” which contradicts their own listing.
Quality and safety were unacceptable. After fewer than ten short sessions, the power output became unstable and then failed completely. The internal cooling fan detached from vibration and stopped moving air, which makes continued operation unsafe (overheating risk). I stopped using it immediately.
Support was equally poor. They didn’t include a manual in the box; I had to request it by email. The manual itself is contradictory: it instructs users how to open the handpiece and clean/replace expendable parts, yet elsewhere threatens that owners shouldn’t “open” or “change accessories.” I followed the routine maintenance steps exactly as written to check why the head stopped working—nothing more.
They promised a response from “returns and replacement” within 24 hours and never followed up. Between the misleading advertising, fragile construction, safety concerns, and lack of timely support, I cannot recommend this company or this product. Update your listing to match the actual technology, include a proper manual in the box, and honor returns when devices fail this quickly.

I am a huge fan of the company Skrilix. Their ultrasound therapy machines are high quality. Additionally, this company is ISO, FDA, and CE certified. Their customer service is helpful and the company ships worldwide.