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See what reviewers are saying

Rated 5 out of 5 stars

I'm absolutely thrilled with SKT Themes! Their themes are not only visually stunning and highly customizable, but also incredibly user-friendly. What truly sets them apart, however, is their exception... See more

Company replied

Rated 5 out of 5 stars

Other than I liked the theme, it came with something that's getting rare in today's world: actual support from an actual person! I'm not a developer so when I sent an email with my stupid question, I... See more

Rated 5 out of 5 stars

WordPress Themes from SKT Themes have a great coding structure that is usually solid and without functional issues. The themes can be easily edited with CSS. We don't need programming experience to ed... See more

Rated 5 out of 5 stars

the themes are fantastic. But I have to say the best thing about this is the stellar customer service. It's a very different platform than I'm used to creating sites on and there is a bit of a learn... See more

Company replied

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

SKT Themes is a WordPress themes selling company. That provides free and premium themes for businesses, individuals, and organizations across various industries. The company focuses on creating responsive, SEO-friendly, and customizable themes that work seamlessly with popular page builders like Elementor and Gutenberg, as well as WooCommerce for online stores. Its portfolio includes niche-specific designs for sectors such as healthcare, education, travel, restaurants, NGOs, and more. SKT Themes also offers theme bundles, lifetime plans, and customer support to help users build professional websites quickly and affordably. SKT Themes was established in the early 2010s with the goal of simplifying website creation for small and medium-sized businesses. Initially, the company released a handful of free WordPress themes that gained traction within the WordPress.org repository. Over time, SKT Themes expanded into premium offerings and built a reputation for providing affordable, user-friendly solutions. The company also introduced theme bundles and lifetime memberships to give customers broader access to its growing catalog. Today, SKT Themes has developed hundreds of themes, serves a global user base, and maintains an active support forum and customer service team.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

378 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I have been working with SKT Themes for…

I have been working with SKT Themes for over 2 years, either using their themes or have them do sites from designs I provided and I have only good things to say about them. They meet deadlines and always fix any issues that I might have. Great work at a great price

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer returning

Bought a theme in 2021 and requested support. Owner was more than happy to help and provided discount on my next purchase as well. Cant be more happy than this.

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience

We recently purchased a theme but were struggling with finishing the website. We were helped by the customer support in not just finishing my website but also in guidance with faster website and security. Best support for us till date.

November 29, 2023
Unprompted review
Rated 1 out of 5 stars

AWFUL COMPANY! DO NOT USE THEM.

I purchased a theme that I hadnt used yet. It says I have 4 downloads left. I was never told it would expire after a year. I contacted customer service to see if they could help me access it. Very unprofessional. He told me I just needed to repurchase the item. It was $40! I took a screenshot of the chat. He accused me of "blackmail" after I told him I was leaving a bad review. I was NEVER offered a discount or any resolution whatsoever other than making the purchase again. The agent was hateful and needs to be fired. I’d love to post the screenshot if given the option. After this experience, I wouldn’t even repurchase for $5. Gross.

November 27, 2023
Unprompted review
SKT Themes logo

Reply from SKT Themes

Dear Miranda,

Sorry for your bad experience. As per your account, you purchased the theme in 2021. We provide support and access to the theme for 1 year after which you may choose to renew the support and updates of the theme for very less reduced price. I suppose our sales agent did offer you the reduced price if not you can email us for the same. We do take pride in our support and have been in business for over 10 years. We would love to get this resolved with you and offer you extended support and service should you choose to renew for a reduced price.

Offering you the renewal price of $18 USD you may contact us via email: support@sktthemes.com and we can get it resolved for you.

Again apologies if you felt disappointed due to a staff response. As said would like to make amends. Thanks.

Rated 1 out of 5 stars

Buyer Beware, No Refund if it doesn't work for you

Purchaser beware. They do not give refunds even if the theme does not display as per their demos. I purchased Reiki Pro because their demos looked great but despite many efforts on the part of customer service, my website looked nothing like the demos. I was very disappointed. I used the theme for less than a week before giving up, it was taking up so much time to try and fix. I asked for a refund to be told that they do not give refunds. Not acceptable as you have to try out the theme before you find out that it doesn't display as per their demo. I feel cheated and will never use SKT Themes again.

November 21, 2023
Unprompted review
SKT Themes logo

Reply from SKT Themes

Dear client,

We set up the demo in a staging server and asked for your credentials or temporary login.

We also agreed to provide and assist with WhatsApp, Zoom and Google Meet sessions.

You were not ready to listen to any of those and just needed a refund without us replicating any issue on our end.

When we asked for your temporary login details we were denied and you also refused to work with us on any staging server.

Hence in this case we could not process your refund since there is no way we can establish that the theme installation was done properly and that demo data was properly imported.

Rated 5 out of 5 stars

Fantastic to Deal With

I have been using SKT Themes since July 2022 and have found them fantastic to deal with. If I've had any issues customising their templates, I have found support (I have dealt with Sonnal most of the time) to be super helpful and quick (taking time zone differences into account) with providing the solution to the issue. Where I have wanted more complicated variations they have been more than happy to jump on into my WordPress Dashboard and and fix the issue for me.

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

SKT Product and Support Services

The product and support was great. The team were very helpful and answered all our questions and clear all grey areas. Post installation was seamless and the communication service was always active and responsive. Thanks for your support while looking forward to mutual business relationship.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Small details make the difference

Small details make the difference. Great service, fast and very professional. I highly recommend their services, templates, not only because of the quality but also the service. Thanks to all the team!

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great support

We purchased the update for our theme which included support and what support it was. I had problems updating so contacted support. They really pulled the stops out and sorted the problem. I only work part-time and they were flexible enough to work around me. Add into that the quality of their themes and you have yourself a winner. Well done the stream at SKT.
Tony

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

I have used their theme for 4+ years…

I have used their theme for 4+ years now. The thing I like most is when you need help they get back to you quickly with a solve. They don't mess around and you do not get someone that is clueless reading from a company script like most companies.

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

Above and beyond

I had a problem with the theme but they resolved the issue very quickly for me. They went above and beyond what they needed to do and they did it in super fast time.

June 1, 2023
Unprompted review

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