We've used this company for over 15 years, mainly for week long rentals in Orlando. We've stayed at a number of resorts and never had a bad experience. For the price you can't go wrong, I've rec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have used SkyAuction since 2010. No problems until de pandemic started. We had purchased a voucher for a week long reservation (we decided for Atlantic city in May 2020) and we also purchased an... See more
Excellent first time to Alaska, great experience, new NCL JOY, services and fun crowd, I like NCL, started 30 years ago, but also use Princess, RCL, Holland and other lines. Your opportunities also lu... See more
We loved NCL Dawn’s relocation Boston, MA to San Juan, PR, November 2019. We left Boston behind in rain and gale force winds to be enveloped in NCL’s comfort and warm hospitality. Day two we woke... See more
Company details
Information provided by various external sources
Founded in 1999 SkyAuction.com is America's premier travel auction company. Whether its hotels, vacation rentals, packaged vacations, attractions or cruises, SkyAuction.com provides its members with exceptional value and a worldwide product line.
Contact info
241 North Avenue West, 07090, Westfield, United States
- 212-486-1250
- support@skyauction.com
- skyauction.com
Reservation was as expected....getting…
Reservation was as expected....getting help after the reservation was made was difficult
Sky Auction Is Fair
Sky Auction is often an excellent
deal. Learn the ropes of what
is offered, pricing and general
operating procedure. It takes
a couple interactions with
Sky Auction to master a mutual
benefit for seller and buyer but
well worth the learning curve.
Had a great time on the cruise
Had a great time on the cruise. Serve was great! Enjoyed it very much.
Easy to sign up and take part
Easy to sign up and take part. Had no issues in booking my hotel.
I have used SkyAuction for 10+ family…
I have used SkyAuction for 10+ family vacations and have never been disappointed. Our last trip, to Branson, was no exception. When we walked into our Condo we were taken aback by the sheer beauty and size of the unit. Living like Royalty for an unbeatable price. We will always work with SkyAuction for our family gatherings and now for our empty nester get aways too.
It was very to redeem the certificate…
It was very to redeem the certificate and book our resort. We had a great trip. Thanks!
Show me the flights!!!!
I signed up to this site because it said I could bid on flights. However this does not appear to be the case. When you try to book a flight it takes you to Flighthub or Cheapair and there is no option for making a bid a flight.
Buyer beware Sky Auction has turned into scammers!
Poor customer service, lots of fees and hidden charges. I use to use Sky Auction but it seems lately, they are not responsive once you purchase only prior to purchase will you receive a response from them.
It also seems they only have vacation options for resorts that are not doing well in which people are not frequenting and that usually means there are issues.
I purchased an Auction and did the pay now travel later because I didn’t have exact travel dates when I won. In this case you pay for 2 days upfront and have a book by date. If you don’t book by the date you loose the Auction. On my book by date I submitted my dates only to learn the next day it hadn’t been processed and my auction was converted to expired. I sent requests to customer service and received the automated response. I have never heard back and they have not refunded my deposit or even discussed with me.
Sorry to say my relationship with them is ending. I will never purchase from them again. They have turned into scammers.

Reply from SkyAuction
I have used SkyAuction for several…
I have used SkyAuction for several cruises and hotel stays and have been very pleased. I will continue to enthusiastically scan the choices available to find those that fit my travel plans. SkyAuction is a real find .
Everything went as planned
Everything went as planned, the hotel even combined my two reservations from skyauction so we didn't have to change room. No issues and great deal. Helpful responses from sky auctions team when I emailed questions.
Due to a hurricane
Due to a hurricane, we needed to change our reservation. We paid for the insurance that allows this. SkyAuction said we missed the deadline and would not allow us to change dates or give a refund. This is the last time I will deal with SkyAuction.

Reply from SkyAuction
SkyAuction was Awesome!!
My SkyAuction online bid went well! I read all the fine print and I won my 4 star vacation rental I wanted with no surprises (Aug 2019).. I did have a couple of questions and Customer Service agents helped answer them. Everything went smoothly for me! I even managed to get a free room upgrade! Thanks for that! The only thing I wish is that they put a phone number on their website, I did get a contact number only after I won my auction but other than that, my whole experience with SkyAuction was great!!
Got very good accommodation at a very…
Got very good accommodation at a very reasonable price.
Skyauction has been more than good to…
Skyauction has been more than good to us with specials cruise pricings they have sent us. We have taken 5 cruises with the specials and we really really appreciate all they have done.
Thank you Skyauction
Poor customer service with no response
After an easy booking and adequate accommodations for my trip to TRS coral in Cancun, Mexico, the check in for my room was a terrible experience. After receiving confirmation that we were in a swim up room from the hotel and sky auction, the front desk refused to give us that type of room and put us in a regular junior suite. We were told that the hotel did not have confirmation from sky auction for the upgraded room which was explicitly stated on the sky auction confirmation and won bid. The hotel tried to contact sky auction to confirm our room type with no response. I tried to contact sky auction twice with no response. The customers shouldn’t be at fault when the sky auction doesn’t commute with the hotel about your confirmed room accommodations. And your emails and calls shouldn’t be ignored either. Terrible experience.
Extraordinary deal on an extraordinary…
Extraordinary deal on an extraordinary cruise! Saved thousands over the rack rate on our cruise to Alaska. Amenities & opportunities for excursions are too numerous to mention. Suffice it to say, this long-time customer of Skyauction continues to be amazed - they’ve earned my highest compliments.
Enjoyable Florida vacation
I purchased a two-bedroom Resort package at Summer Bay Resort in Orlando Florida. They had trouble finding the reservation because it was under someone else's name not mine, although when I had spoken to the resort directly they assured me by the time I arrived the reservation would be in my name. So, it took them approximately 20 minutes to figure it all out but we finally were able to check in. The resort and room was great quality and perfect for our family of three. The pictures and the description of the resort were accurate and we enjoyed our stay!
One advantage of living in central Florida
We can take advantage of great deals during the off-season and help the property owners at the save time Your site helps level the playing field—thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







