Sky Birds Pet Store Reviews 28

I used this place twice now once for gerbils once for rats love all animals so healthy there prices are great to and lots colours I wanted this time round x2 blue Dumbo rats and they got me some in . The phones sometimes rings and rings but I found if u email they call you or email you once they can. I highly recommend them and jo who delt with us on both times she always been kind and patient whilst we pick . Thank u sky birds for beautiful pets we now have .

Please don’t buy for this company. He is selling sick birds. Bought a ring neck which died within a few weeks. Didn’t try to help me resolve the issue. Will report the company to RSPCA for selling sick birds and ripping people off. One of the most unreliable person this business should be closed down. Please search on social media like TikTok for this company’s true history wish I researched before trusting them. Dodgy selling sick birds.

i wanted to buy a female cockatiel to company a male cockatiel that i currently have.

i called Sky Birds and they were such a pleasure to deal with, and they have a very friendly customer tone. i explained what i wanted, and the lady that i spoke to offered a lot of advice, and gave me various options. at the end i ordered a bird and a 4kg bird seed pack. I received a gorgeous 5 month yellow/grey cockatiel (and the company also assured me that the bird i received is a female.

Delivery was with their own dedicated people during the same week. An important point, as other pet shops use third party external delivery companies. Also, i live in Oxford, so i wanted to be assured that the bird i receive will be delivered with their own staff and with care, such as a generous supply of food came with the bird.

Another point worth noting is that Skybirds is one of the few companies that is DEFRA approved. so you know that you are buying a humane cared for animal. this was one of the reasons why I chose this company.

All vans are insured and licensed by DEFRA to deliver small animals/birds

I certainly recommend SkyBirds. even the delivery driver was so friendly and was very careful with the bird.

What a great place. Really friendly, knowledgeable staff. Very large selection of birds and equipment in a beautiful location.

I been there a few times in sky bird shop on Saturdays and I always had a great service from the gentleman was working.
I was there today was busy but I had a good service. I definitely recommend to anyone

My first time buying from these I rang up very knowledgeable and happy to help I got exactly what ordered I paid extra for delivery and arrived exactly on time driver was great birds arrived in great condition and young and hamster was a female Syrian that’s what I asked for and young and healthy. So all in all very happy fantastic service will be buying from them again professional service thank you.

Sky birds responded to me on pets for us,we visited there shop and found they had ready for new home connures, they where lovely beautiful colours and not hand shy, me and my husband ended up buying six at different intervals,sky birds where helpful with information and definitely woudnt let them go until they where happy with birds weight and condition , we where able to see and choose which birds we wanted, we are very pleased with them,prices are comparable, they will also deliver if needed,the staff where all friendly, I would recommend this company for birds,we bought the birds between April and June this year,

What can I say... absolutely amazing people no questions unanswered lots of correspondence,happy to help,very fast response would recommend to anyone,will definitely be buying from them again in the future.

I had no problem when i purchased the ticket, but when there was a problem with flight delay and requested for a refund, all they had to do is to call the airline on behalf of us, they said unless i give them ticket number, they can not help us. I gave them to find it via booking number, names, email, phone number... but they are not willing to help unless i give them flight number which i don't have any more.... No after service!!!

I’ve just recently purchased a beautiful parakeet from skybirds carl was extremely helpful from start to finish he was very knowledgeable about all breeds in his care, cages were clean food bowls all full and plenty of fruit seen for them I will be purchasing again after Christmas and wouldn’t buy from another supplier of birds shops, also lots of variety of toys , treats for my daughters bird who after 3 days became very bonded with her.

Fantastic company, really enjoyed my visit there to purchase my pair of Indian Ringneck Parakeets. Very helpfull staff and very knowledgeble. The birds were kept in good cages and with plenty of food and water.

First time i have used Skybirds and very impressed.comuication was brillant.The silverbills i purchased really healthy.i will use again

This shop wants investigating.. I've seen videos.. The way them poor birds are living in filth makes my blood boil 😡and all them other poor animals.. Discusting.. Shop wants shutting down 😡😡😡😡

I bought a canary unfortunately it died after 2day sent email to sky birds they were very good got back to me straight away unfortunately their was no more in stock they said they let me know when some come in when you buy a bird their his no guaranteed how long it’s going to last it was not sky bird fault th

Just had my new birds delivered and I am delighted. ( budges, bourkes, kakarikis, lovebirds, finches) The whole experience from initial enquiries, pricing, ordering, communication and delivery was very professional. I will definitely making more purchases

Travelled from Nottinghamshire
Brilliant service, friendly, knowledgeable, clean and tidy premises, very happy
Will purchase again

My partner had wanted get a pet macaw for a very long time and the whole experience with this company has been shocking.
• Incredibly good at getting back to us when they were going to make a sale (including out of hours and different methods of contact). Terrible and unprofessional at responding to messages after we raised an issue.
• Was told she was hand raised/tamed but she had been stuck in quarantine for 1 month longer than she should have been but was NOT told that she was also in the shop for approx. 6 months with little to no human contact.
• Spoke to them within 48hrs of the delivery about issues that we noticed (aggression, severe bite which is still painful at times now) – encouraged us to continue trying for a week but said that she would speak with the business owner regarding the possibility of a refund which Jo did not do. It was at this point, Jo told us about the 6 months in the shop.
• Claimed that we would get a full refund if we returned her – but only after she found out that we had had to rehome her.
• Bird was on a poor diet of seeds and refused to eat the appropriate food we gave her. She was also in a carrier for 8hrs on the way to us and there was no sign of water.
• Given to a rescue with experienced handlers – she was removed from the cage wrapped in a towel to protect the lady’s fingers.
• Multiple people in person and online have advised that she may not be the age listed on the Article 10 and believe that she may be older, this includes the people at the rescue.
• Since then, communication continued and I expressed my dissatisfaction and Jo argued back and refused to accept any responsibility for selling animals that are not fit for sale.
• We would never rehome an animal unless absolutely necessary and we have taken in and owned multiple animals with different requirements but we knew that we were going to be unable to work with her as she would need professional trainers to break the behaviour. We are absolutely devastated with the way this has gone – we have a very large cage in a dedicated bedroom that we no longer want to go into.
• Spent a long time putting ourselves in a position to be able to afford this.
• Wish we had taken a look at more reviews before purchasing from this company because if we had seem some of the things that some other people are saying then we would never had had any faith in this company.
We are disgusted by the level of ‘service’ from this company.

My first experience with sky birds. Having visited the unit I was extremely impressed with the size and cleanliness with the various holding units of a wide variety of birds. The staff spent a lot of time showing me around the birds in stock...Lee and Guy particularly giving up their valuable time...Thank you. The birds I viewed were very well cared for with fresh water and a variety of fruits replenished daily. Well done on the stock you care for and the cleanliness offered. i would have no hesitation in recommending this establishment.

Healthy well looked after birds, delivery on time , birds delivered safely. Beautiful, healthy happy birds. I will be getting more. Thank you

I’d give them less if I could. I’ve been going here a long time now even before the ‘pet shop’ was there. I bought 2 rabbits on my last visit the lady tried charging me more I had a list via email to prove the price she didn’t like it and became funny with me. I didn’t realise one had snuffles. To cut a long story short he died of it passing it to 2 more the female then died of it as the vets couldn’t save her now my 3rd is hanging on with the help of medicine. It’s cost me a fortune in vets bills I emailed sky birds to tell them about it but they couldn’t be bothered to reply. I’ll never go back to them again