DO NOT USE THIS CASINO I spent about 4 weeks trying to withdraw winnings, they have asked me for every imaginable document under the sun. Complete invasion of privacy asking for proof of income sour... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just like all the other reviews. Withdrawing winnings is impossible, they send you around in circles asking for documents in particular ways. What's very concerning is the detailed documents they requ... See more
At 1st I was skeptical about the withdrawal process because they blocked my acc to deposit and withdrawl after winning big, however I didn’t know you had to verify acc etc etc so i just sent the stuff... See more
SCAM SITE, DO NOT USE THIS SITE IN MALTA, THEY CONTINUE TO MOVE THE GOAL POST WHEN IT COMES TO VERIFICATION TO WITHDRAW YOUR WINNINGS.. THEY HAPPILY TAKE YOUR DEPOSITS BUT DO NOT PAY OUT WITHDRAWALS... See more
Company details
Contact info
You should know
1.5
Bad
71 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SKY CITY ONLINE CASINO IS THE WORST
Unprofessional and poor service. They would not unblock my account which was done by another casino that was done without my consent and refuse to answer my questions. Also didn't offer any help or options this casino said go back to the other casino we can't unblock you and ask them to do it hahaha it's your bloody casino your working for lady!! Stay clear of these guys they are no help and to be quite honest should not have an online casino AT ALL!!
October 17, 2023
Unprompted review
It does not deserve a star
It does not deserve a star, but considering that there is no other method, I will only give one star. there is no way you can win, in order to withdraw the amounts you have to bet twice the amount you put in, otherwise it takes 10% from you and after it sees that you are trying to withdraw and leads you to make bets bye, it liquidated you a s...t casino I can say
June 9, 2023
Unprompted review
Just popping a quick review on here as…
Just popping a quick review on here as a regular player over a couple of years.
No issues at all, over this time I have lost money but not alot considering the deposits, data in fact lines up pretty good with expected RTP and I have not won any major jackpots.
No issues with payouts or anything either so consider this site to be legitimate and offering a counter to my jackpotcity online review for NZ slot players.
September 19, 2022
Unprompted review
Best Online Casino
My main online casino option. Great choice of games and fast withdrawals if you choose the visa option. Definitely will continue using this site.
September 17, 2022
Unprompted review
Great selection of games and super fast withdrawal times
Excellent site, great selection of games that get updated weekly and the withdrawals are super fast.
On sign up I made sure to fully verify my account before I deposited. I did have one withdrawal decline which I had made to my bank and was told I had to withdraw to my card. Which I'm glad happened as every single withdrawal I've had since has shown in my account within minutes of it being accepted, which took about 5 minutes total after withdrawing. I absolutely love that.
The layout is great and easy to navigate. The bonus incentives are awesome. I wish they would add a category to break down the games into the game providers. Also adding games such as deal or no deal megaways and the goonies would make this the perfect site for me.
I believe this site will be one of the most popular sites for kiwi players to play at soon.
April 11, 2022
Unprompted review
Don't trust this company
Don't trust this company. They keeping asking me for the same documents for verification, although the documents has been already verified before. They takes as an excuse to keep my money more than two weeks now. The instant chat help desk is hopeless, they not helping to solve the problem but only saying that need to wait for email reply. However every email they take couples days to reply. I hope everyone see my commend and won't get on the hook. I will placed negative commend everyday till my problem been solved, and updated the final result.
March 22, 2022
Unprompted review
Delaying your withdrawal
Delaying your withdrawal
I have made successful withdrawal about twice no problem, my account have been verified. The third withdrawal was terrible, the casino is asking me to send my documents for verification again. The verification process should only be once. I sent my docs again took few days for them to reply. This casino will try to delay your withdrawal making excuses; end up losing my money for waiting too long. Stay away, this casino is a SCAM. They love you making deposits but when making withdrawal they will try to make excuses to delay your payment.
March 9, 2022
Unprompted review
Good service but food could be better.
January 22, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.