The app looked very interesting in December 2025. I signed up, but like a lot of people, I missed the subscription policy. I never used the app, completely forgot about it until I checked my credit... See more
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Customer service took care of my issue although they didn't completely refund both months at least they refunded 1 month. So, thank you very much.

Reply from Skyfluence Beauty
Very helpful and quick to address my request. Satisfied with customer service thank you

Reply from Skyfluence Beauty
Excellent customer service. The information in the app is wonderful. Having to make a financial decision. It is definitely not because I disliked the service.

Reply from Skyfluence Beauty
I would like to be contacted before I am billed. Thank you for resolving the problem.

Reply from Skyfluence Beauty
My request to cancel was replied to quickly and efficiently

Reply from Skyfluence Beauty
Even though the app was too expensive for me, my cancellation request was dealt with straight away which I really appreciated. Thank you 🙏

Reply from Skyfluence Beauty
I had a subscription with Skyfluence Beauty and recently needed to cancel. They made the process incredibly smooth and straightforward, and their customer service was outstanding throughout. While I had the subscription, the products were fantastic, and it was definitely worthwhile. Highly recommend their services.

Reply from Skyfluence Beauty
The company and information was the best I ever subscribed too. Very pleasant Customer Service, also understanding with any issues that should happen. So much valuable tips and tricks.

Reply from Skyfluence Beauty

Reply from Skyfluence Beauty

Reply from Skyfluence Beauty
I had to contact them to cancel my subscription. Instead of cancelling they charged me. They said they didn't get "confirmation " i wanted to cancel. When i showed them proof they offered me stupid guides and eventually only gave me half my money back. Beware!

Reply from Skyfluence Beauty
Company is great for beginners like me. Learnt a lot from tutorials. Highly recommended yo learn make up at home. Customer service is great. Never experienced such efficient and quick replies.

Reply from Skyfluence Beauty

Reply from Skyfluence Beauty
Customer service was prompt and kind. I couldn’t have asked for more from them. I accidentally subscribed and realized many months later. I contacted customer service with my problem and was met with understanding and kindness even when I wasn’t so kind. I am so happy this was all handled so smoothly. I wish there were more businesses with heart! Thank you so much for helping me and not making my life more miserable. I am still just stunned and happy about this experience.

Reply from Skyfluence Beauty
I cancelled my subscription six months ago and received a refund due to a billing issue, but I was still charged for another five months. When I reached out their customer service, they were incredibly fast and responsive. The online agent quickly took care of my concerns and gave me a refund.

Reply from Skyfluence Beauty
Thank you for the quick response in canceling my subscription. I will be honest I did not explore or navigate through it. In the future I will keep your app in mind and will recommend my experience. Thank you again.

Reply from Skyfluence Beauty
Ok experience. Fast help by email contact. But difficult to do things like cancelling subscription without email contact. In the end good but suggestion to make the knowledge about handling subscription more clear and available.
I might subscribe again in the future.

Reply from Skyfluence Beauty

Reply from Skyfluence Beauty
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