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Skyfluence Beauty Reviews 

6,149
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 4,181 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service, praising the staff for their prompt, kind, and professional assistance. Many people appreciate the quick and efficient response times, noting that their concerns are handled smoothly and without fuss, often receiving detailed explanations and empathetic support. However, some customers also noted difficulties related to subscriptions, such as accidentally signing up or not realizing they had an active subscription. A few people mentioned unexpected charges or challenges with cancellations, occasionally leading to partial refunds or needing multiple attempts to stop recurring payments.

What people talk about most

Response time

Users describe positive interactions with response time, frequently highlighting the speed and efficiency of... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the team's exceptional... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the promptness, efficiency, and... See more

Subscription

Consumers find subscription experiences to be ambiguous, with many reporting being charged for subscriptions... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The app looked very interesting in December 2025. I signed up, but like a lot of people, I missed the subscription policy. I never used the app, completely forgot about it until I checked my credit... See more

Company replied

Rated 5 out of 5 stars

Your customer service team - I heard from a woman named Kelly - was exceptional. They responded quickly, explained the situation, and rectified it. It’s not often you experience that kind of service... See more

Company replied

Rated 5 out of 5 stars

Customer service was prompt and kind. I couldn’t have asked for more from them. I accidentally subscribed and realized many months later. I contacted customer service with my problem and was met with... See more

Company replied

Rated 5 out of 5 stars

I only wanted a one time service through them. I bought it and somehow wasn’t enrolled in auto renewal and was charged $55 a month after my initial eight dollar payment. But I emailed them and told th... See more

Company replied


4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(6,149)

4,009 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service took care of my issue…

Customer service took care of my issue although they didn't completely refund both months at least they refunded 1 month. So, thank you very much.

May 13, 2026
Skyfluence Beauty logo

Reply from Skyfluence Beauty

Dear Monica,

Thank you for your valuable feedback!

We’re so pleased to hear that our customer support team helped you and provided the care you needed with Skyfluence Beauty.

If you need any more help with the refund or have further questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re always here to assist you!

Sincerely,
The Skyfluence Team

Rated 5 out of 5 stars

Helpful

Very helpful and quick to address my request. Satisfied with customer service thank you

May 11, 2026
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Reply from Skyfluence Beauty

Dear Faye,

Thank you for your valuable feedback!

We’re glad to hear that our customer support team could provide the helpful, quick assistance and care you needed with Skyfluence Beauty.

If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!

Best regards,
The Skyfluence Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The information in the app is wonderful. Having to make a financial decision. It is definitely not because I disliked the service.

May 12, 2026
Skyfluence Beauty logo

Reply from Skyfluence Beauty

Dear Raena,

Thank you so much for sharing your feedback with us!

We’re delighted to hear that our customer support team was able to assist you and provide the excellent, wonderful help you needed with Skyfluence Beauty. We are also glad that you enjoyed the service itself.

If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!

Warm regards,
The Skyfluence Team

Rated 4 out of 5 stars

I would like to be contacted before I…

I would like to be contacted before I am billed. Thank you for resolving the problem.

May 12, 2026
Skyfluence Beauty logo

Reply from Skyfluence Beauty

Dear Melodie,

We appreciate you taking the time to provide your feedback!

We’re happy to know that our customer support team helped you and provided the care you needed with Skyfluence Beauty. Regarding the payment process, we want to assure you that all charges are made with the user's consent during the subscription process. We aim to be transparent about our pricing, and the Terms and Conditions are accessible before making any purchases.

If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!

Warmly,
The Skyfluence Team

Rated 5 out of 5 stars

My request to cancel was replied to…

My request to cancel was replied to quickly and efficiently

May 12, 2026
Skyfluence Beauty logo

Reply from Skyfluence Beauty

Dear Zoe,

We really appreciate you taking the time to provide your feedback!

We’re thrilled to know that our customer support team was able to provide you with the quick, efficient assistance and care you needed during your experience with the cancellation of Skyfluence Beauty.

If you need anything else or have any further questions, please don’t hesitate to contact us at trust@skyfluence-beauty.com. We’re always here for you!

Warmly,
The Skyfluence Team

Rated 5 out of 5 stars

Even though the app was too expensive…

Even though the app was too expensive for me, my cancellation request was dealt with straight away which I really appreciated. Thank you 🙏

May 12, 2026
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Reply from Skyfluence Beauty

Dear Abbi,

Thank you for your valuable feedback!

We’re so pleased to hear that our customer support team helped you and provided the care you needed with the cancellation of Skyfluence Beauty.

We understand your concern about the cost of our product subscription. It's important to us that our service provides value and meets your expectations. We continuously strive to offer the best experience for our users, and your feedback is invaluable in helping us achieve that.

If you need any more help or have further questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re always here to assist you!

Sincerely,
The Skyfluence Team

Rated 5 out of 5 stars

⭐ Efficient Cancellation and Great Customer Service

I had a subscription with Skyfluence Beauty and recently needed to cancel. They made the process incredibly smooth and straightforward, and their customer service was outstanding throughout. While I had the subscription, the products were fantastic, and it was definitely worthwhile. Highly recommend their services.

March 20, 2026
Skyfluence Beauty logo

Reply from Skyfluence Beauty

Dear Luna,

Thank you for taking the time to share your feedback with us!

We’re happy to know that our customer support team was able to assist you and provide the efficient, great care you needed with the cancellation of Skyfluence Beauty. We are also glad that you enjoyed the service itself.

If you need any additional help or have more questions, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re here for you!

Best regards,
The Skyfluence Team

Rated 5 out of 5 stars

The company and information was the…

The company and information was the best I ever subscribed too. Very pleasant Customer Service, also understanding with any issues that should happen. So much valuable tips and tricks.

January 12, 2026
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Reply from Skyfluence Beauty

Dear Marilyn,

We really appreciate your feedback!

It’s wonderful to hear that our customer support team was able to help and provide the pleasant assistance you needed with Skyfluence Beauty. We are also glad that you enjoyed the service itself.

If you need any further support or have any questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re always here to help!

Kind regards,
The Skyfluence Team

Rated 5 out of 5 stars

Promt request of cancellation.

Promt request of cancellation.

May 11, 2026
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Reply from Skyfluence Beauty

Dear Shushila,

We truly appreciate you sharing your thoughts with us!

It’s fantastic to hear that our customer support team was able to offer the prompt help and care you needed with the cancellation of Skyfluence Beauty.

Should you require any further assistance or have any more questions, don’t hesitate to contact us at trust@skyfluence-beauty.com. We’re always here for you!

Warm regards,
The Skyfluence Team

Rated 4 out of 5 stars

Great service

Great service

May 11, 2026
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Reply from Skyfluence Beauty

Dear Marla,

We sincerely appreciate your thoughtful feedback.

Knowing you had a great time with Skyfluence Beauty keeps us inspired.

If there’s anything more we can do, just let us know at trust@skyfluence-beauty.com.

All the best,
The Skyfluence Team

Rated 5 out of 5 stars

Extremely quick and good response

Extremely quick and good response

May 11, 2026
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Reply from Skyfluence Beauty

Dear Karen,

Thank you for your feedback!

We’re so happy to know that our customer support team was able to provide you with the quick, good help and care you needed with Skyfluence Beauty.

If there’s anything else we can assist you with, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!

Sincerely,
The Skyfluence Team

Rated 1 out of 5 stars

Charged me after cancelling

I had to contact them to cancel my subscription. Instead of cancelling they charged me. They said they didn't get "confirmation " i wanted to cancel. When i showed them proof they offered me stupid guides and eventually only gave me half my money back. Beware!

May 10, 2026
Unprompted review
Skyfluence Beauty logo

Reply from Skyfluence Beauty

Dear Crystal,

We're sorry for your experience with Skyfluence Beauty.

We'd like to refund all of your payments. However, you didn't provide an email when you submitted your review - we can't find your orders.

Could you please contact us directly at trust@skyfluence-beauty.com so that we can issue you a refund?

We'd be happy to help.

Best regards,
The Skyfluence Team

Rated 5 out of 5 stars

Good for beginners

Company is great for beginners like me. Learnt a lot from tutorials. Highly recommended yo learn make up at home. Customer service is great. Never experienced such efficient and quick replies.

May 10, 2026
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Reply from Skyfluence Beauty

Dear Kaur,

Thank you so much for your kind words!

We’re thrilled you enjoyed your experience with Skyfluence Beauty and found it good and great. Your recommendations mean a lot to us.

If there’s anything else we can do for you, don’t hesitate to contact us at trust@skyfluence-beauty.com.

Warmly,
The Skyfluence Team

Rated 5 out of 5 stars

Fast response and fixed my situation

Fast response and fixed my situation

May 10, 2026
Skyfluence Beauty logo

Reply from Skyfluence Beauty

Dear Connie,

Thank you for your feedback!

We’re so happy to know that our customer support team was able to provide you with the fast help and care you needed with Skyfluence Beauty.

If there’s anything else we can assist you with, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!

Sincerely,
The Skyfluence Team

Rated 5 out of 5 stars

Pleasantly surprised

Customer service was prompt and kind. I couldn’t have asked for more from them. I accidentally subscribed and realized many months later. I contacted customer service with my problem and was met with understanding and kindness even when I wasn’t so kind. I am so happy this was all handled so smoothly. I wish there were more businesses with heart! Thank you so much for helping me and not making my life more miserable. I am still just stunned and happy about this experience.

May 10, 2026
Skyfluence Beauty logo

Reply from Skyfluence Beauty

Dear Rikki,

We truly appreciate you sharing your thoughts with us!

It’s fantastic to hear that our customer support team was able to offer the prompt, kind help and care you needed with Skyfluence Beauty. Your beautiful words mean a lot to us.

Should you require any further assistance or have any more questions, don’t hesitate to contact us at trust@skyfluence-beauty.com. We’re always here for you!

Warm regards,
The Skyfluence Team

Rated 5 out of 5 stars

Incredibly fast and responsive with concerns

I cancelled my subscription six months ago and received a refund due to a billing issue, but I was still charged for another five months. When I reached out their customer service, they were incredibly fast and responsive. The online agent quickly took care of my concerns and gave me a refund.

May 7, 2026
Skyfluence Beauty logo

Reply from Skyfluence Beauty

Dear Karen,

We really appreciate your feedback!

It’s wonderful to hear that our customer support team was able to help and provide the fast, responsive assistance you needed with the cancellation and the refund of Skyfluence Beauty. At the same time, we are incredibly sorry to hear that for any inconvience you faced.

If you need any further support or have any questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re always here to help!

Kind regards,
The Skyfluence Team

Rated 4 out of 5 stars

Thank you for the quick response in…

Thank you for the quick response in canceling my subscription. I will be honest I did not explore or navigate through it. In the future I will keep your app in mind and will recommend my experience. Thank you again.

May 9, 2026
Skyfluence Beauty logo

Reply from Skyfluence Beauty

Dear Patti,
Thank you for your valuable feedback!

We’re glad to hear that our customer support team could provide the assistance and care you needed with Skyfluence Beauty.

If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!

Best regards,
The Skyfluence Team

Rated 5 out of 5 stars

Fast and immediate responses

Fast and immediate responses

May 9, 2026
Skyfluence Beauty logo

Reply from Skyfluence Beauty

Dear Sareena,
Thank you so much for sharing your feedback with us!

We’re delighted to hear that our customer support team was able to assist you and provide the help you needed with Skyfluence Beauty.

If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!

Warm regards,
The Skyfluence Team

Rated 4 out of 5 stars

Ok experience

Ok experience. Fast help by email contact. But difficult to do things like cancelling subscription without email contact. In the end good but suggestion to make the knowledge about handling subscription more clear and available.
I might subscribe again in the future.

May 9, 2026
Skyfluence Beauty logo

Reply from Skyfluence Beauty

Dear Ewa,
Thank you for sharing your feedback with us. We’re happy to hear that you had a positive experience with our support team and appreciated the quick assistance.

We also truly value your suggestions regarding subscription management. Your feedback helps us improve, and we understand how important it is to make subscription and cancellation information clearer and easier to access.

We appreciate your honesty and are glad to know you may consider subscribing again in the future. If you ever need any assistance, please feel free to contact us at trust@skyfluence-beauty.com.

Best regards,
The Skyfluence Team

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable and calm assistance much appreciated

May 8, 2026
Skyfluence Beauty logo

Reply from Skyfluence Beauty

Hello Marla,

Thank you for sharing your experience—we’re overjoyed you enjoyed it!

If anything comes up or you simply want to say hello, we’re here at trust@skyfluence-beauty.com.

Warm regards,
The Skyfluence Team

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