The app looked very interesting in December 2025. I signed up, but like a lot of people, I missed the subscription policy. I never used the app, completely forgot about it until I checked my credit... See more
Company replied

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Should've read the #REVIEWS FIRST
the reviews are correct about #scam
I wouldn't even have given them one Star.

Reply from Skyfluence Beauty
Your app is not user friendly when it comes to canceling subscriptions, however, your customer service rocks, 10/10.

Reply from Skyfluence Beauty
After figuring out who to contact things went quite smoothly!!

Reply from Skyfluence Beauty
Very fast response and like a lot of other companies, it can take weeks for them to get back with you. This was handled in minutes thank you so much.

Reply from Skyfluence Beauty
I was able to accomplish my goal fairly quickly and without a lot of trouble. I appreciate the assistance.

Reply from Skyfluence Beauty
The response time by the customer service team was impeccable. We exchanged several emails and it was incredibly quick each time. Not only that, but also were quick to explain my questions in detail and did not try to make it confusing like other websites customer service. They were extremely polite and kind, which again, is far different from other websites customer service team. This experience was PERFECT!

Reply from Skyfluence Beauty
I never did figure how to navigate the on the Skyfluence Beauty page, so I can’t say one way or the other about there company, but my request to cancel was handled quickly and efficiently.

Reply from Skyfluence Beauty

Reply from Skyfluence Beauty
I didn't realize this was a subscription service until I saw it on my credit card. I contacted them immediately and they took immediate action to make things right! Full refund and no back and forth communication that is typical. They understood my issue and cancelled my subscription at my request immediately!

Reply from Skyfluence Beauty
They were very quick to respond and helpful in their solution to fix my problem. I appreciate them understand big and being so generous.

Reply from Skyfluence Beauty

Reply from Skyfluence Beauty
Thank you for responding and cancelling my subscription quickly. It was handled without any fuss or repeated requests for me to "please think about keeping the subscription", or pressure from you to consider bonus gifts or products if I kept the subscription.

Reply from Skyfluence Beauty
Any confusion about the subscription and how to use your platform was apparently all mine. I thank you much for straightening this out and sending my refund.

Reply from Skyfluence Beauty
Extremely fast response from customer service, warm and respectful response, quick and immediate solution.

Reply from Skyfluence Beauty
My request was handled most expediently with no hassle .

Reply from Skyfluence Beauty

Reply from Skyfluence Beauty
I loved the concept of the app and how they are able to personalize makeup according to your face shape and color. Makeup tips specifically for round eyes and skin care for certain areas of the face. It really helped me with makeup application.

Reply from Skyfluence Beauty
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