Skyhook Reviews 692

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the staff, praising their helpfulness, expertise, and positive attitude, which significantly enhanced their holidays. Many people found the trips to be incredibly well-organized, with smooth logistics and excellent service, making for a truly enjoyable user experience. The locations visited are consistently described as beautiful and breathtaking, contributing to unforgettable adventures. However, some customers also noted issues with certain guides, describing them as nonchalant, tired, or even rude. A few people felt that the company's organization and service were lacking, with some itineraries differing from what was advertised and some stops being missed. There were also isolated concerns about equipment not fitting properly and some uncomfortable experiences regarding shared meals and demands for tips.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the guides for being... See more

Holidays

Clients share positive opinions on holidays, frequently describing them as excellent, amazing, and... See more

Location

Reviewers express great satisfaction with the locations visited. Customers frequently praise the stunning... See more

Service

Consumers find service to be positive, with many praising the excellent organization and knowledgeable guides... See more

User experience

People report overwhelmingly positive experiences, often describing them as wonderful, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An utterly brilliant experience! The canoeing across Scotland was incredible and beautiful. It enabled us to see Scotland from the vantage point of canals and from the middle of lochs. As a 68 year o... See more

Company replied

Rated 5 out of 5 stars

Fabulous time! The weather was very kind to us - we had a taste of everything it seems - the gentle canoeing through the stillwater canals & lochs surrounded by pine forests & mountain peaks is just b... See more

Company replied

Rated 5 out of 5 stars

A fantastic experience. We went as a party of 6 and met a great group of people including Kev our guide and driver. Booking the guided trip meant that we didnt have to worry about transfers or accomod... See more

Company replied

Rated 5 out of 5 stars

Everest Base Camp felt unreal - like something that didn’t quite belong to real life. It’s tough, uncomfortable, and far from glamorous. But that’s exactly what makes it special. There’s a strange... See more

Company replied


Company details

  1. Travel Agency

About Skyhook

Written by the company

Small group adventures for active people. Book incredible experiences with hand-picked local guides.

At Skyhook, we hunt down the very best local adventure guides and provide a seamless platform to allow you to plan and book your dream adventure holiday.

We're more than a mere booking platform. We're a tribe of adventure-seekers, bound by our shared passion for exploration. By joining our community, you gain:

  • Exclusive access to top-tier local guides.
  • Connections with fellow intrepid travellers.
  • Special discounts from premier gear outfitters and travel partners.
  • A secure online booking experience.

Discover Skyhook. Life's an adventure!

Contact info

4.8

Excellent

TrustScore 5 out of 5

692 reviews

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Rated 5 out of 5 stars

An incredible experience from start to…

An incredible experience from start to finish. Mount Toubkal was challenging but hugely rewarding, with amazing scenery, great local support, and a real sense of achievement reaching the summit. I’d highly recommend it.

May 4, 2026
Unprompted review
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Reply from Skyhook

Hi Ian, congratulations on your Mt. Toubkal summit! We're sure you will have memories to last a lifetime. See you on the next adventure!

Rated 5 out of 5 stars

A very enjoyable experience

A very enjoyable experience, the guides where very helpful, keep us safe at all times, personally I was very happy with the way the whole trip was organised from start to finish.

April 29, 2026
Unprompted review
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Reply from Skyhook

Thanks for sharing. We're glad to hear that you enjoyed your adventure and that you were well taken care of. See you on the next adventure!

Rated 5 out of 5 stars

Canoe Across Scotland

I’ve just completed the Canoe Across Scotland experience and it exceeded every expectation. Chucky was an outstanding guide – calm, knowledgeable, patient and clearly very experienced. Elin was equally brilliant, and together they made the whole journey feel safe, well organised, and genuinely enjoyable. Everything was run so professionally, and it’s clear how much thought and expertise goes into making this such an amazing adventure. The group were amazing too, which made the whole experience even better. I’d recommend this to anyone looking for a really special, memorable experience. A solid 10/10.

May 1, 2026
Unprompted review
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Reply from Skyhook

Hi Fiona, thanks so much for sharing. Sounds like you had a fantastic trip, we'll be sure to pass on your kind words to Chucky, Elin and the team. We can't wait to welcome you on the next adventure!

Rated 5 out of 5 stars

Very well organised

Very well organised, with experienced guides that calmly and confidently navigated us across 100km of water through good and bad weather. Thank you Sam, Chucky and Ellen!

May 1, 2026
Unprompted review
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Reply from Skyhook

Hi Sadio, we're so pleased that you enjoyed your Canoe Across Scotland trip. The team are pros and will be happy to read your kind words. Thanks for sharing!

Rated 5 out of 5 stars

Brilliant guides!

I have just completed the Three Peaks Challenge (24 hours) with Mountaineerin and it was expertly organised. We had a different guide for each mountain, which worked brilliantly; each one brought local knowledge and support that felt perfectly suited to their terrain.

I was expecting this to be a type 2 fun adventure, but there were plenty of moments of pure joy along the way... running down the snow on Ben Nevis, picking our way up Scafell Pike in the dark and silence, and scrambling up the Pyg Track. Loved the whole experience! Thank you guys for making the experience so great

May 2, 2026
Unprompted review
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Reply from Skyhook

Congratulations on completing this challenge! We're glad to hear that the more-snowy-than-usual conditions only added to the experience. Thanks for sharing, we'll be sure to pass on your compliments to the local team.

Rated 5 out of 5 stars

I've just completed the national 3…

I've just completed the national 3 peaks challenge and our trip was amazing though at times but the group i was with were great the pushing each other and just so helpful a real great effort by everyone.johnathan our guide for the trip was absolutely brilliant from the start to finish he explained everything so well and made sure the group always stayed together and we were safe at all times.I will definitely be booking another trip with skyhook everything was organised perfectly 👌

May 2, 2026
Unprompted review
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Reply from Skyhook

Hi David, congratulations on the 3 Peaks Challenge! It's really fantastic to hear that your group got on so well. No doubt you have some special memories. Thanks for sharing and we look forward to seeing what adventures are next!

Rated 5 out of 5 stars

Everest Base Camp Trek

My Everest Base Camp trek was an amazing experience. We had Bir, our guide and group leader, who demonstrated excellent interpersonal skills, professionalism, maturity and knowledge which helped make this trip a success and enjoyable at personal as well at the group level. Kisan and Takpa took care of our luggage/excess belongings and they were really helpful throughout the trip. They were pleasant, hard-working and important members of the team. Skyhook adventure had made the necessary arrangements to ensure our comfort and safety throughout the duration of the trip. We were lucky to have good weather on our side and had the most amazing time on the trek. The rugged and majestic mountain peaks of the Himalayas stood tall and provided us with breath-taking views. The whole experience and reaching the EBC was simply amazing.
Thank you Bir, Kisan, Takpa, Skyhook adventure and Freedom adventure.

Adil Zargar
April 2026

April 27, 2026
Unprompted review
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Reply from Skyhook

Hi Adil, congratulations on your trek to Everest Base Camp! No doubt you have some fantastic memories. The Nepal team is amazing, and we're pleased to hear that you felt so supported. We'll be sure to pass on your kind words. Thanks for taking the time to share this. We hope to see you on the next adventure soon!

Rated 5 out of 5 stars

Everest Base Camp felt unreal

Everest Base Camp felt unreal - like something that didn’t quite belong to real life.
It’s tough, uncomfortable, and far from glamorous. But that’s exactly what makes it special.
There’s a strange calm in the middle of all that effort just walking, breathing, existing.
A big part of the experience was our guide, Bir - calm, attentive, and always one step ahead. He took care of everything without making it feel forced, which made a huge difference, especially at altitude.
Now it almost feels like a dream. The only proof it happened is how much it changed my perspective.

April 13, 2026
Unprompted review
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Reply from Skyhook

Hi Laura, huge congratulations on this bucket list achievement! Thanks so much for sharing. We'll be sure to pass on your kind words to Bir and the Nepal team. No doubt you have some special memories! See you on the next one.

Rated 5 out of 5 stars

My trip was excellent

My trip was excellent. Sam & Sam from Good2Go were brilliant helpful and full of knowledge.
Could not have wished for a better company to go with, thanks boys.

April 30, 2026
Unprompted review
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Reply from Skyhook

Hi Hywel, it sounds like the season for Canoe Across Scotland is off to a great start. Thanks for your kind words - the Sams will be super pleased with the feedback. Looking forward to welcoming you on the next adventure.

Rated 5 out of 5 stars

Excellent leadership from the two Sams

Excellent leadership from the two Sams, fantastic scenery and a real challenge with an excellent group of like minded people. Crossing Loch Mess by canoe is something I’ll never forget!

April 23, 2026
Unprompted review
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Reply from Skyhook

Hi Mark, we're so pleased that you had an amazing time on your Canoe Across Scotland trip. The two Sams are excellent and will be happy to read this feedback. Thanks for taking the time to review and for sharing some great pics on Skyhook. See you on the next adventure!

Rated 5 out of 5 stars

Canoeing across Scotland…

Brilliant well prepared knowledgeable guides. Good equipment, an amazing route and the best group of people one could hope to travel with

April 23, 2026
Unprompted review
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Reply from Skyhook

Hi Sue, sounds like you had an unforgettable time. Thanks for the review. We love it when a group gets along so well! See you on the next adventure😎

Rated 5 out of 5 stars

I booked this trip to prove to myself…

I booked this trip to prove to myself at 67 I was still able to challenge myself, however I was totally inspired to see that a 70 & 75 year old woman were on our trip and were a total inspiration to us all. The chemistry between everyone was fantastic and that includes the two Sam's. These lads were amazing, very patient, helpful, extremely knowledgeable in not only what we were doing but where we were and the history of the area. Not to mention big Sam being a fantastic cook. The full trip totally exceeded my expectation and I would not hesitate on recommending this trip to others and that includes those who think it is too much. It is a challenge and not a walk in the park but the patients and encouragement from the lads was second to none.

Keep up the good work and I will be looking to see what adventure lies ahead for me, so sorry lads you just might see me back.

Highly recommended and 5 stars from me.

Stephen
Dunoon
Argyll

April 23, 2026
Unprompted review
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Reply from Skyhook

Hi Stephen, huge congrats on taking on this adventure!

Age should not hold you back; we're always impressed by our guests.

No doubt that you have made some memories to last a lifetime. The Sams are real assets to the Scottish Canoe team. Thanks for your kind words and recommendation.

We look forward to welcoming you on many more adventures😄

Rated 1 out of 5 stars

Three peaks in 3 days…not as advertised

I booked this 3 Peaks challenge expecting a steady, achievable pace as advertised (approx. 6-7 hours for Ben Nevis 0830 start and 1530 at mini bus to leave). However, on the day the guide stated we would aim for closer to 5 hours, which is a significant increase in pace for a multi-day event.

I had made it clear in advance that I am a slower walker on ascents and was managing a minor knee issue which was why I opted for the 3 day and not the 24hour. Despite this, I was told I could not take short breaks if I wanted to keep up at the pace I was walking (a steady 3.3km average according to my Strava), while others in the group were allowed to stop and when I reached them they would start walking again not allowing time for me to break. At one point I was also told to “stop going on my phone” when I had briefly stopped for water and a photo, the first time I had taken my phone out on the climb, and we were approaching an hour in.

My understanding of group hiking etiquette is that the pace should consider the slowest participant, or that groups should be managed accordingly. This did not happen, and I felt not only unsupported but that Kevin was rude towards me as I was slightly slower than the rest of the group.

As a result, I chose to withdraw on the ascent as the pace and approach did not match what was advertised or what I had booked.

I would recommend this trip only for those confident in maintaining a faster-than-advertised pace, rather than those looking for a more moderate 3-day challenge.

April 24, 2026
Unprompted review
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Reply from Skyhook

Hi Philippa,

Thank you for taking the time to share your experience. We’re very sorry to hear that the trip didn’t meet your expectations.

We completely understand your concerns around the pace and how the day unfolded. The 3-day National Three Peaks is designed to be a more manageable alternative to the 24-hour challenge, but it is still a demanding group itinerary with set timings that guides need to work to. That said, you’re absolutely right that guests should feel supported throughout, and we’re really sorry that this wasn’t your experience on the day.

We’re also sorry to hear that you were recovering from a knee issue — that would understandably make the ascent more challenging, and we regret that you felt rushed or unable to take the breaks you needed. While our guides aim to strike a balance between keeping the group on schedule and supporting individuals, it’s clear that this didn’t come across as intended here, and we’re very sorry if the approach felt discouraging.

From the host’s feedback, the group followed a typical pace for this itinerary, and they were sorry to hear that you didn’t feel more supported. We understand they also encouraged you to continue with the rest of the trip, but we respect your decision to withdraw at that point.

Your feedback is genuinely appreciated. it’s important for us to understand where experiences fall short so we can work with our local teams to improve. We’ll be raising this with the host to ensure the balance between group pacing and individual support is as considered as possible going forward.

We’re very sorry again that this was your experience, and we do appreciate you sharing it.

Rated 5 out of 5 stars

A fantastic trip

A fantastic trip! We’re still pinching ourselves that we flew out for three days an climbed Toubkal in the middle!
Hosting and guide were great. The food was very very tasty and the hospitality wonderfully welcoming!
It’s a tough slog and you need to be pretty fit. The refuge was a lot of fun, but with 25 person rooms, won’t be to everyone’s taste.
Some of our group arrived early and left late, but we flew in on the first day and out on the last, so it’s manageable.
A brilliant group of likeminded people made it more fun, and whilst we went as a group of four, most of the group were individuals- it didn’t matter.
I’ll definitely go with Skyhook again.

April 18, 2026
Unprompted review
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Reply from Skyhook

Thanks for sharing! We're so pleased to hear that you had such an amazing time on your Mt. Toubkal trek. It's truly a big adventure packed into a few short days!Your notes about the refuge and the need for good fitness are spot-on and should be helpful to others. Congratulations on this achievement and see you on the next one!

Rated 5 out of 5 stars

Epic Trip

The Garden route & Addo Elephant park is a breathtaking trip that delivers on all levels! The scenic drive offers a constant changing landscape, dramatic mountains, golden beaches, along with an incredible variety of wildlife!! South Africa is a magical destination that never stops surprising you, with each day bringing something new and memorable. The food throughout the trip was delicious and the accommodation exceeded all expectations. Gareth, our guide, elevated the entire experience—his confident driving and deep knowledge of the route added so much to the experience. If you’re looking for a unique and unforgettable adventure, I couldn’t recommend this trip more!
The experience was just as described in the company's itinerary and much more. An epic journey! Great value for money. Well organised and an excellent guide!!!

March 30, 2026
Unprompted review
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Reply from Skyhook

Hi Cathy, thanks for the review. We're glad to hear that you had an amazing time on your South Africa trip to the Garden Route. It really is a stunning part of the world! We hope to see you on the next adventure soon.

Rated 4 out of 5 stars

What an amazing place

What an amazing place! So beautiful with lovely friendly locals.
Our guides took such great care of us and I loved my time there!

March 24, 2026
Unprompted review
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Reply from Skyhook

Hi Katie, we're so pleased that you got to experience the Hike, Raft and Kayak trip in Albania! This region is indeed very special and we're happy you were well taken care of by the local team. Thanks for sharing!

Rated 5 out of 5 stars

Great trip

Great trip, amazing guides fantastic food

March 14, 2026
Unprompted review
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Reply from Skyhook

Hi Darcy, thanks for the review. Well done on your Mt. Toubkal trek! We hope to see you on another adventure soon.

Rated 3 out of 5 stars

The trip was very well organized, but the guide wasn’t good

The trip was very well organized. The activities very nice and safe, the hotels were very good and the food amazing. On the other hand, our guide Jonathan knew very well the place, but he was very nonchalant, was tired most of the time, he didn’t say everything about the trip, and at the end, he got too “friendly” with my daughter.

March 9, 2026
Unprompted review
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Reply from Skyhook

Thank you so much for taking the time to share your feedback. We really appreciate it.

We’re very glad to hear that you enjoyed the trip overall and that the organisation, activities, accommodation and food were all positive. It means a lot to know those elements came together well for you.

That said, I’m genuinely sorry to hear that the guide was anything less than professional and that this took away from the overall experience. That's certainly not the standard we've come to expect from this team.

Please rest assured that we’ve already raised this with the local host. Both we and the local team take feedback like this very seriously, and it will be addressed directly and formally with the guide.

Thank you again for bringing this to our attention — it really does help us ensure we maintain the right standards for all of our trips.

Rated 5 out of 5 stars

10/10 would go again Mt Toubkal, via Mountain eco lodge

Mt Toubkal, High Atlas Mountains was made unforgettable by the people met along the way.

Guides were amazing (Hassan , Lhacen).
Helpful and attentive, humorous. Including the cooks!
Everything was covered well and everyone responded brilliantly.

I personally recommend Ayoub and Abdul at Riad bab Imlil, Mountain eco lodge.
Well organised, got in contact with each of us and made sure we were all in the loop.
(P.s heated room downstairs! But all rooms had extra blankets.)

They really put the cherry on the cake with great food, great advise and great sleeping arrangements.
Not to mention sound motivation.

10/10 would bring others here again

March 7, 2026
Unprompted review
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Reply from Skyhook

Hi Morgan, Thank you so much for the fantastic review! 😊

We’re thrilled to hear that your Mt Toubkal adventure was such a memorable experience and that the team made such a great impression. Hassan, Lhacen, Ayoub, Abdul and the rest of the crew at the Mountain Eco Lodge will be delighted to hear your kind words and we’ll be sure to pass them along.

It’s wonderful to know the guiding, organisation, food and hospitality all helped make the trip special. Thanks again for the recommendation, and we’d absolutely love to welcome you (and your friends!) on another adventure in the future.

Rated 5 out of 5 stars

Another amazing trip with Skyhook.

Another amazing trip with Skyhook.
1st time trying a winter hike and it was great. Slovakia is beautiful, great value for money and has so many activities on offer. I highly recommend and will be visiting again. 3rd trip with skyhook and all have been excellent.

February 21, 2026
Unprompted review
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Reply from Skyhook

Hi Gaby, well done on your Slovakia winter hiking adventure! We love hearing from our repeat guests and look forward to having you on many more trips with us. Thanks for sharing!

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