Skylight Blinds-direct Reviews 

295
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent design of the products, noting their effectiveness in temperature control and overall performance. Many people found the blinds easy to assemble and install, fitting perfectly and operating smoothly. Reviewers also frequently highlight the exceptional service and helpful staff, who provide great advice and support throughout the process. However, some customers also noted that installing very large blinds could be challenging, sometimes requiring multiple people to lift and position them during fitting.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing them as brilliant, well-made, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and high... See more

Service

Customers had positive experiences with service, consistently praising the excellent and brilliant service... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of installation... See more

Staff

Consumers consistently express high satisfaction with the staff, describing them as helpful, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant blind made to measure to cover over a skylight in the kitchen. Easy to install and fits perfectly. Quite expensive but well worth it to future proof the house against hot weather. Once insta... See more

Rated 5 out of 5 stars

Delivered exactly when they said it would be. Unfortunately there was a fault, however the after sales service was amazing. Constant communication and help to try a fix the problem before arranging... See more

Rated 5 out of 5 stars

Good website with much information and guides available. Easy to obtain a quote and ask any questions about the product, and easy to order on line. The electric roof blind is costly, but comparable... See more

Rated 5 out of 5 stars

Purchased electric honeycomb white atrium blind. Ordering was easy with good communication. Delivery was quicker than expected. Husband fitted blind and found it easy to fit. Only down side to order w... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

Specialist in self-fit thermal blinds for roof lanterns and skylight windows.


Contact info

4.9

Excellent

TrustScore 5 out of 5

295 reviews

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4.9

All reviews

(295)

122 reviews in the last 12 months

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Rated 5 out of 5 stars

Really professional company offering…

Really professional company offering excellent products with a really good attitude to customer satisfaction. Clear communication before and after the sale with support available should you need it. Would highly recommend.

July 1, 2025
Unprompted review
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Reply from Skylight Blinds-direct

This is exactly the kind of feedback that makes all our efforts worthwhile - thank you! We've always believed that great products need to be backed up by great service, so it's wonderful to hear that philosophy is working.
Really grateful for the recommendation and for choosing us. Thanks for being such a thoughtful customer and for sharing your experience with others!

Rated 5 out of 5 stars

Look no further great product

Really pleased with the whole experience.
Customer service was really good and responsive. Guides on how to measure with the correct tolerances were really helpful. Online assembly and installation videos were really helpful.
The motor is powerful and quiet, it’s a really nice quality product for the money.

I would thoroughly recommend the company and product

July 30, 2025
Unprompted review
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Reply from Skylight Blinds-direct

What an absolutely lovely review to read - thank you! It sounds like we managed to support you properly at every step, which is exactly what we aim for.
Really pleased the measurement guides hit the mark - getting those tolerances right can be the difference between a perfect fit and a nightmare! And I'm delighted you're impressed with the motor quality. We believe in doing things properly even if it costs a bit more.
Your thorough recommendation means the world to us. Thanks for choosing us and for sharing your experience!

Rated 5 out of 5 stars

Excellent skylight blind

Excellent skylight blind. Perfect fit. Reasonably priced. Fast delivery. Highly recommended. A++++

July 1, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Hi Atif, Love this review - thanks so much! You've ticked all the boxes there - perfect fit, good price, speedy delivery. That A++++ is going straight up on the office wall! Really appreciate it.

Rated 5 out of 5 stars

Superb customer service and great…

Superb customer service and great product

Naomi was amazing. She took us through the whole process, answered all of our (many) questions with patience and kindness and couldn't have been more helpful. The blind is perfect and we couldn't be happier with it. I highly recommend both the company and the product.

July 1, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Hi Tracey. This has absolutely made my week - thank you! I can't wait to show Naomi this review. She's brilliant with customers and hearing that her patience and helpfulness made your experience so positive is just wonderful.
We always say there's no such thing as too many questions when you're choosing the right product, so I'm really glad she took the time to get everything sorted for you properly.
Your recommendation means the world to us. Thanks for being such a pleasure to work with and for sharing this lovely feedback!

Rated 4 out of 5 stars

Blind is great

Blind is great easy to assemble and fit.

July 25, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Thanks so much! Great blind, easy fitting - sometimes that says it all perfectly. Really appreciate you taking the time to share that with us!

Rated 5 out of 5 stars

Great place for quality roof light blinds

Really pleased that I spotted this company on the internet. They’ve been first class from start to finish and the 2m x 3m roof lantern blind works a treat. Even the fitting was straightforward for two of us in around an hour or so. I used some nails which I fitted around two sides of the opening to rest the blind on whilst fitting and it worked a treat. Well done Skylight Blinds Direct and particularly Naomi who works hard and is lightening quick to answer any questions

July 23, 2025
Unprompted review
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Reply from Skylight Blinds-direct

So pleased you discovered us online and that everything has gone brilliantly. A 2m x 3m blind is no small job, so getting it fitted in about an hour between two of you is impressive.
That's a brilliant tip about the nails for support during installation - really practical thinking! I might have to add that to our guidance notes.
Thanks for being such great customers and for sharing both your experience and that helpful fitting tip!

Rated 5 out of 5 stars

Honeycomb roof lantern/ alexa success

hi, my honeycomb roof-lantern blind controlled by Alexa was easy to assemble from the documentation and videos. The staff assisted me in the ordering process as the site for the blind was non-standard and did not have a recess. A great success and the blackout function was perfect

July 7, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Hi Roger! This is absolutely brilliant to read - thanks! I love that you've got the full smart home setup working with Alexa. Being able to just say "Alexa, close the blinds" must feel pretty cool.
It's great that our team could help navigate that non-standard fitting situation. Those projects without a proper recess can be tricky, but it sounds like we found the perfect solution for you.
And perfect blackout function too - that's exactly what we want to hear! Really appreciate you sharing your experience and letting us know it was such a success.

Rated 5 out of 5 stars

Great company

Great company, fast delivery and great customer service.
I would highly recommend this company.
I

July 10, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Hi Laura, What a great thing to read - thanks! Fast delivery and good customer service are the foundations of what we do, so hearing we nailed both is brilliant. Really appreciate you taking the time to recommend us!

Rated 4 out of 5 stars

Big blind

This blind was 5mtrs long so it was a challenge to start with I put the side guides on first then took them off and assembled the blind .it took three of us to hold it up not because it was heavy more to do with the length. It is a great blind and I have no problem recommending the company and itself product

July 16, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Thanks so much for your detailed review! 😊
A 5-metre blind is definitely a bit of a project, so hats off to you for getting it up – and great teamwork! It’s fantastic to hear that, despite the challenge, you're pleased with the end result and happy to recommend both the product and our company.

If you ever need anything else, we’re just a message away!

Rated 5 out of 5 stars

Brilliant service ,Brilliant quality

Brilliant service ,Brilliant quality, very easy to fit ,exact fit, would definitely recommend

July 16, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Thanks so much for the lovely feedback! 😊

We’re thrilled to hear you were happy with the service and quality – and that the blind was such an easy fit too (music to our ears!). Thanks for recommending us – it really means a lot.

If you ever need anything else, you know where we are!

Rated 1 out of 5 stars

Blind has never worked properly and now completely broken

Blind has never worked properly. Ordered a large lantern roof blind with electrical operation. Worked twice then stopped working. Paid for blind fitter to check it. Motor burnt out. Replacement sent. Paid engineer to fit and check it. Fitted wouldn’t work. Engineer said motor not powerful enough. He disconnected the motor so I could operate manually.. emailed blinds direct waste of time. Came home a couple of weeks ago blind has collapsed out of track and hanging loose. Engineer came to check it and he said blind is too wide for the pleating so it has sagged and fallen out of the track. Emailed blinds direct to reject the blind and refund…still waiting for a response.

July 1, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Hi Paul

We’re really sorry to hear about the problems you had with your blind – it’s certainly not the experience we want for our customers, and we completely understand how disappointing it must have been.

While issues like this are incredibly rare, we took your concerns seriously and worked closely with you to bring things to a resolution that you were happy with. Your feedback has been shared with our technical and product teams to help prevent similar issues in the future – especially for larger, more complex installations like yours.

Thanks again for your patience while we worked through everything. If you ever need support in future, our team is always here to help.

Kind regards,
Naomi

Rated 5 out of 5 stars

Buying self install blinds made easy …

All we needed know about which blinds to select was explained clearly especially to my wife who has light sensitive eyes.The blinds were easy to install and fitted perfectly.

June 13, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Thank you for the kind words! 😊

We’re so pleased to hear that everything was clearly explained and that your wife felt supported in choosing the right blinds for her light sensitivity – that’s exactly what we aim for.

Great to know the blinds were easy to install and a perfect fit too! If you need any help in the future, we’ll be here.

Rated 5 out of 5 stars

Excellent communication and quality blinds

I ordered 3 velux window blinds for my property. I was really impressed with the quality and they were so easy to install.

The blinds arrived within 4 days of placing my order. I did notice that 1 blind had been damaged prior to being packaged up. I contacted the company to report this. Naomi responded the same day and arranged for a replacement to be sent out hassle free.

I would definitely recommend this company.

July 10, 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We’re delighted you were impressed with the quality of your Velux blinds and found them easy to install – that’s exactly what we like to hear!

Sorry again about the damaged blind, but we’re glad Naomi was able to get it sorted quickly and without any fuss.

Thanks for recommending us – it means a lot!

Rated 3 out of 5 stars

Effective but flies get trapped inside

We purchased a large white anti glare thermal honeycomb remotely controlled blind for our garden room roof window. The fitting was relatively easy. Bit fiddly when you have such a large blind to handle, the instructions are simple. Once up we liked how it looked and love how efficient the honeycomb design is for keeping the heat out during the summer months. We haven’t tested for keeping the heat in during the winter months yet.
What we have found is due to the design of the honeycomb the flies have no problem crawling in under it and then annoyingly crawling inside the actual blind. They then get stuck and we have been recommended that the only way to remove them is we to take the blind completely down and try to ‘tweezer them out’! This will be extremely difficult due to the size and flimsiness of the material. As we chose white we can now see lots of flies lying inside which I really dislike. I would suggest choosing a darker colour to avoid this. This is a huge disappointment for us

July 9, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Thank you for taking the time to share your honest feedback.

We’re really pleased to hear that you were happy with the look, ease of fitting, and performance of the blind in keeping the heat out – especially with such a large installation! 😊 The honeycomb design is definitely great for temperature control, and we hope it proves just as effective come winter.

We’re really sorry to hear about the issue with flies getting trapped inside the fabric. Unfortunately, with light colours and pleated materials like honeycomb, insects can occasionally find their way in – and we completely understand how frustrating that must be. We appreciate you sharing your experience, as it helps us guide future customers and also feed this back to our product team.

If there’s anything else we can do to help, please don’t hesitate to get in touch – we’re always happy to support however we can.

Rated 5 out of 5 stars

Easey to fit look great and woirks like a dream

The measuement were sent it fitted first time. It was for skylight on my barge. It looks and works great. I wish I upgraded now to a sola and motor one just for the fun and the ease.

July 9, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Thanks so much for your brilliant review! 😊

We’re thrilled to hear the blind was a perfect fit first time – especially for a skylight on your barge (how cool is that!). Great to know it looks the part and works like a dream too.

Sounds like the solar motorised version might be calling your name for next time 😉 – we’ll be here if you ever fancy the upgrade!

Rated 5 out of 5 stars

Lantern Roof Motorised Blind

I have been searching for a blind for my skylight for sometime. It is a large opening and I couldn’t find what I needed until I found skylight blinds direct.

The product was custom made came within the timescales quoted. It was well packaged and came undamaged.

The video fitting instructions were really helpful during the fitting process, as was the troubleshooting help!

The blind fits in the space perfectly and is well engineered, the honeycomb blind material is excellent at keeping the heat we have been experiencing out and we are completely chuffed with it.

In summary this is a well made blind that is as described and I feel the process is extremely competitive.

July 1, 2025
Unprompted review
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Reply from Skylight Blinds-direct

We’re so glad you found us after your search – it’s great to hear that the custom-made lantern roof blind ticked all the boxes for your large skylight.

It’s brilliant that the video fitting guide and troubleshooting support helped during installation, and even better to know you’re chuffed with the final result! The honeycomb fabric really does make a difference in hot weather, and we’re delighted it’s doing the job for you.

Thanks again for choosing us – and for the lovely feedback!

Rated 5 out of 5 stars

Super effective and easy to fit.

I bought and fitted a manual honeycomb blind for our roof lantern. It has proved to be super effective in reducing the solar radiation and hence the temperature in the room. It was very easy to install, it fitted perfectly and I didn't even have to tension the blind as this had already been done in the factory. I had a few queries prior to purchase and the agents I spoke to were both helpful and knowledgeable. The blind was promptly delivered in about 3 weeks. I would definitely buy from Skylight Blinds-direct again should I have the need, and would thoroughly recommend them to others.

June 3, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Thank you so much for the glowing review! 😊

We’re really pleased to hear your manual honeycomb blind has made such a difference in keeping the heat out – that’s exactly what it’s designed for! Great to know it was a straightforward install too, with everything pre-tensioned and ready to go.

It’s also lovely to hear our team were helpful and knowledgeable when you needed advice – we’ll be sure to pass that on.

Thanks again for recommending us – and we’d be more than happy to help if you ever need anything else in future!

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Roof lantern blinds

Good selection of products, easy to order and prompt delivery.

July 3, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Thanks for your great feedback! 😊

We’re glad you found the range of roof lantern blinds to suit your needs and that the ordering process was nice and simple. Prompt delivery is always the goal – so we’re happy to hear everything arrived on time!

If you need anything else, just give us a shout.

Rated 5 out of 5 stars

Amazing service and Quality

From start to finish the customer service was excellent. The blind arrived well packaged and perfect. Videos were very helpful and when I needed support during installation the team were there at the weekend to offer advice and support. The product is quality and it is a joy to watch it in operation. I would recommend Skylight Blinds without reservation.

June 28, 2025
Unprompted review

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