Skylight Frame Reviews 1,145

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 561 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often calling it a "game-changer" for family organization and praising its user-friendly interface. Many people appreciate how easy it is to set up and use, highlighting its effectiveness in managing schedules, chores, and family communication. The quality of the product is also frequently mentioned as excellent. However, some people experienced issues with the delivery service, noting delays, lost packages, or a lack of tracking information. Similarly, while many reviewers lauded the customer service for being prompt and helpful, a few others reported dissatisfaction with slow responses or unresolved issues, particularly concerning product returns or syncing problems.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers describe the product as a "game changer" and... See more

User experience

Customers consistently note positive experiences with user experience, finding the product easy to use and... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise quick delivery, with some... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the great, amazing, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the product as fantastic, brilliant,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a game-changer, as far as family organisation goes. From getting kids organised to meal planning/preparation and shopping lists. The digital photo frame element is incredible too. We can actually... See more

Rated 4 out of 5 stars

Great device that supports the needs of our family and helping our children become independent whilst maintaining calm and sanity for the parents. I would like to see more icons to support schedules... See more

Rated 5 out of 5 stars

Loving my skylight calendars, I'm a wildlife carer so helping so much with the wildlife in care and with feeds and medication. I wanna get the max but being a volunteer and not being paid,... See more

Company replied

Rated 5 out of 5 stars

The skylight calendar is the best piece of tech I have ever brought. As a busy family having all of our information in 1 place is truly amazing, my favourite feature is side kick, screen grab an ema... See more


Company details

  1. Electronics Company

Written by the company

Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Rated 3 out of 5 stars

Is good but not great

Is good but not great, sidekick makes mistakes often despite making the inputs simple, far easier to just enter events yourself. Still glad I have it but just the hype was it was amazing

January 27, 2026
Skylight Frame logo

Reply from Skylight Frame

Hi GM​,

Thanks for sharing your thoughts.

We are grateful for your suggestions and feedback. Our product is constantly evolving, and we greatly value input from our customers like yourself.

While the features you mentioned are not currently supported, we have shared your feedback with our product development team.

Please let us know if there's anything else we can help you with.

Rated 2 out of 5 stars

I’ll send you an email

I’ll send you an email. I can’t find the activation code.

February 7, 2026
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Reply from Skylight Frame

Thanks for your review. We're glad we were able to connect and help you get set up with your activation code. Thanks for choosing Skylight!

Rated 5 out of 5 stars

Settings

I originally thougth I would have to pay a subscription for ability to have one vertical photo presented at a time tather than two, but this was not the case. The Skylight team were helpful in pointing out the settings which could be toggled on or off, and I have now done so.

August 3, 2025
Rated 5 out of 5 stars

Best present we've gifted!

Best present we've gifted!
The Skylight frame and app are very user friendly. Grandparents love receiving surprise photos of the grandchildren as well as adding some themselves. They've been adding photos regularly for years and haven't reached capacity yet!

January 25, 2026
Rated 5 out of 5 stars

Love it

Love it! The Sidekick feature is phenomenal!

February 2, 2026
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Reply from Skylight Frame

Hi Gemma,

This absolutely made our day — thank you so much for the kind words!

We’re thrilled to hear that you’re loving the Sidekick feature and finding it phenomenal. Feedback like yours truly means a lot to our team.

If you ever have questions, ideas, or anything you'd like to share, we’re always here and happy to hear from you. Thanks again for taking the time to let us know!

Rated 5 out of 5 stars

Great service

Great service

January 22, 2026
Skylight Frame logo

Reply from Skylight Frame

Hi Patricia,

Thank you so much for taking the time to share your kind words. We truly appreciate your feedback and are delighted to know you had a great experience with us.

Your support means a lot, and it motivates our team to keep delivering the best service possible. We’re grateful to have you as part of our community and look forward to serving you again in the future.

Rated 3 out of 5 stars

Good but not sure it’s worth the £££

I caved in and bought this because I thought it would be a life saver. In truth it’s quite good, but the price makes it impossible to feel it’s totally worth it. Especially with the annual subscription. Additionally, where I was initially wowed with the image and voice it imports recently they’ve been so glitchy and the quality of the automation has been poor.
It’s also deeply problematic that for uk purchasers there is not product warranty just the three months money back guarantee if it’s not for you. For the fee that’s just not good enough the product warranty should be at the very least a year. I do find the support to be good and helpful especially when they do new releases if you face some glitches. They’ve resolved all queries and do so really nicely, which honestly I think is quite rare these days. It’s also a great looking bit of kit, with quite a nice set of features. The app is quite decent too. There’s a load of things I’d love to see added. It would be great to set automatic reminders on certain events at set intervals without having to create whole other events for example. It would be good to have set birthdays tag and a place to view birthdays, it would be nice to make it a more holistic family organiser in order to justify the costs! It’s good but I’m not sure that we use it as extensively as neccessary to justify the cost. I thought we’d use the rewards and routines but kids aren’t fussed. Nor do we use the meals aspect

January 26, 2026
Skylight Frame logo

Reply from Skylight Frame

Hi Sarah, thank you for taking the time to leave such a detailed review. We'd love to dig into this further with you so we reached out via email. Looking forward to connecting again!

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