Awesome website I always go to Skyscanner first when shopping for airline tickets. Very good at showing me my options and almost always when I click on their provider I get the same deal (i.e. no... See more
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The listings are comprehensive and easy to read EXCEPT when a company pays to get listed first. I unfortunately didn’t realize that Air France uses a.m. and p.m. instead of the 24 hour clock. I there... See more
Skyscanner was extremely helpfully in searching for a flight that required multiple changes and was within my budget. Tried my usual places but most of them in in US$ and true price was only shown jus... See more
I search for flights in several locations. I use only direct booking with the airliners, never by a 3rd party. Skyscanner has a very good user experience, enables a direct booking process, and get a... See more
Company details
Written by the company
Search, compare and book cheap flight tickets and great flight deals for your next vacation with Skyscanner. We find you the cheapest plane tickets for free by comparing all flight options in a single search.
Written by the company
Contact info
United Kingdom
- skyscanner.ca
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service
January 18, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Dear Sir or Madam,
Dear Sir or Madam,
I purchased a ticket from you and paid in full. You informed me that the booking was not yet confirmed by Turkish Airlines. Since I could not wait, I asked you to cancel it.
You canceled the booking but did not refund the full amount and deducted a percentage, offering a credit instead. As the ticket was never confirmed or issued, this deduction is unjustified. I requested a refund, not a credit.
Please refund the deducted amount.
June 14, 2025
Reply from Skyscanner
Dear Masoumeh,
Thank you for taking the time to leave a review of Skyscanner and we're sorry to hear about this experience.
To give some initial context, Skyscanner works as a travel search engine and comparison website. This means that our aim is to show travellers their available flight options and then connect them with various travel providers. Your booking is always made with your chosen travel provider and as a result of this, Skyscanner doesn't have any access or control over your booking.
I've checked our internal records and I believe that this booking may have been made with the travel agency, Kiwi.
I have contacted you directly as we would like to investigate this complaint with the Kiwi team and ask them to provide clarification regarding your cancellation.
Please keep an eye out for my email and thank you for using Skyscanner.
Best regards,
Rob
Wonderful
Wonderful, got my tickets in cheaper than anywhere else. Thank you. I will definitely recommend SkyScanner to my friends
January 14, 2026
Effective way to find cheaper flights…
Effective way to find cheaper flights under one click.
January 12, 2026
Time saver
This is a fantastic place to start searching for flight options for any trip, from anywhere, with any airline. Using this can save you valuable time and money.
January 12, 2026
I will use Skyscanner again and…
I will use Skyscanner again and again...no hick-ups!
January 10, 2026
Some websites is not trusted…
Some of the websites are not trusted in the announced pric. When you transferred to the website it shows more expensive prices
January 8, 2026
Reply from Skyscanner
Hi Sam,
Thanks for getting in touch. My name is Martina, and I'm part of the support team here at Skyscanner.
I'm sorry you've spotted some price inconsistencies. Thanks for letting us know, as we always aim to provide the most accurate and up-to-date prices possible.
As a travel search engine, Skyscanner doesn't set or control prices. Flight prices are also dynamic and can fluctuate based on demand, seat availability, and airline pricing strategies. A great majority of these discrepancies get automatically corrected.
However, there can sometimes be technical reasons behind a change in price. If you are still experiencing the difficulties, please, get in touch with us through the form below, we would be keen to investigate this:
https://help.skyscanner.net/hc/en-gb/requests/new
Many thanks,
Martina
Organized trips
Organized trips, punctual schedules. All my children's trips and excursions were with you. I am happy with you.
January 11, 2026
Been using Skyscanner for years It just…
Been using Skyscanner for years It just works well
January 11, 2026
Best flight finder
The app and website are simple to use and it always shows the cheapest flights
January 8, 2026
Its not shows the lowest prices anymore…
Its not shows the lowest prices anymore and multiple dates seach option shud be added.
January 9, 2026
Reply from Skyscanner
Hello Kebby,
Thank you for taking the time to leave a review. I am sorry to hear this.
To provide some context, as Skyscanner is a travel search engine, we don't set, control or influence the prices. Instead, we receive these directly from the travel providers and display them on their behalf.
We don't currently have a feature to allow searching for multiple dates, but it is great to hear that this is something you would like to see. We’re always looking to improve the user experience, so feedback from our regular users is very important to us.
However, you may find our flexible dates feature useful. Instead of selecting a specific departure and return date, you can click on Flexible Dates in the search tool. This will allow you to compare estimated prices across the month selected.
It is worth mentioning that the prices shown in the flexible dates month grid are estimates generated from searches in the last 4 days. Therefore, the price may change when moving to the individual results page for each day, as these results show the most up-to-date fares from the travel providers.
If you have experienced a specific issue with pricing or have any further feedback, please contact our Support team using the link below, and one of our team will be able to look into this for you.
https://help.skyscanner.net/hc/en-gb/requests/new
We hope this helps, and thank you for your time and feedback.
Kind regards,
Tegan
Simple to use updates help find more…
Simple to use updates help find more affordable prices.
January 10, 2026
Skyscanner helps a lot
It was great experience with Skyscanner knowing a good deal with my vacation.
January 5, 2026
Its very fast and have great deals
Its very fast and have great deals, easy to search and book very useful, always do my search for my destination,
January 5, 2026
Nothing went wrong
December 20, 2025
Reply from Skyscanner
Hi,
Thank you for your review.
It is not clear from your message whether you are looking for assistance or sharing feedback. If you need any help, or if you would like to provide further details, our support team will be happy to assist.
You can contact them using the form below, and one of the team will get back to you shortly.
https://help.skyscanner.net/hc/en-gb/requests/new
Kind regards,
Neil
Easy to book and find a cheaper price
January 2, 2026
Great travel tool!
Website is easy to navigate and really like the calendar view option.
January 5, 2026
Search was easy
December 29, 2025
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