Just got myself a great ticket. Been using Skyscanner frequently since 2014. Liked it since then obviously. I travel quite a bit and only a few times I have been frustrated about price changes in an... See more
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Re directing to other websites, but at least need to keep the booking information/history. tried to book Via Bravofly, but my money has been deducted and 3 days over, booking confirmation has not... See more
Company replied
Easy to use, always up to date. Furthermore, I have on several occasions found flights for more complex trips with several legs on Skyscanner which similar websites did not show. Keep up the good job!... See more
Easy interface for the user to search. Skyscanner provides lot of travel partners along with their rating to book the flight which makes booking process easy. Have been using it for all my flight book... See more
Company details
Written by the company
Sök efter flygresor, hotell och hyrbil med Skyscanner. Vi jämför priser från tusentals flygbolag och resebyråer så att du snabbt och enkelt kan boka billiga flyg och resor.
Written by the company
Contact info
United Kingdom
- skyscanner.se
4.5
Excellent
396 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I have worst experience with Skyscanner…
I have worst experience with Skyscanner and will never business again. Skyscanner redirected to GOTOGATE which has debited my Credit card with 18865 Rupees however sent a fake ticket. The PNR number is not valid with Air India Express . They said they did not receive any payment. Its SCAM and when I asked refund, they are ghosting me stating Airlines is holding the money. Skyscanner Link has disabled 'submit' button for refund/complaint form and redirecting to GOTOGATE which is a Ghost company in Sweden with no physical address. SkyScanner do you know your partners well before advising to buy tickets from them?
April 9, 2026
Unprompted review
Reply from Skyscanner
Hi Subhasish,
We're sorry to hear about your experience.
I can see that you’re already in contact with our colleague Raquel regarding this case, so I’d recommend continuing the conversation with her. She is aware of your situation and will be best placed to assist you further and provide updates.
Just for some context, Gotogate is part of the Etraveli Group, which is an established company within the travel industry.
Please do continue following up with Raquel, and I’m sure she will do her best to help you.
Kind regards,
Martina
I would like to have a ticket in my…
I would like to have a ticket in my folders or downloads. Now I only have proof of payment from the return ticket. And it would be great if I don't have to download extra apps to get my ticket. But it might be booking.com's fault.
February 18, 2026
Reply from Skyscanner
Hi Gio,
Thank you for taking the time to share your review.
We appreciate your feedback and completely understand the convenience of being able to reference the bookings you've completed in one place.
As a search engine, we help travellers find the best deals on flights, hotels and car rentals. Once they've found what they're looking for, they're redirected to the airline or travel agent's site where they make their booking directly. This unfortunately mean we have no access to their booking information and are therefore unable to display these details on our platform.
That said, you should still be able to reference all of your booking details through the provider you completed the purchase with.
Thanks again for sharing your feedback, Gio.
Danny
Excellent expirience
December 29, 2025
I want to book the cheapest flight
I want to book the cheapest flight, not interested in overpriced sponsered hotels. THey have lost their direction. Bye bye
November 23, 2025
Unprompted review
Reply from Skyscanner
Hello Charlie,
Thank you for taking the time to leave a review. We’re sorry to hear that your recent experience didn’t feel as focused on finding the cheapest flights as you expected. Your feedback is important to us.
Skyscanner’s core purpose is — and continues to be — helping travellers find the best-value flights by comparing millions of fares worldwide. We also show hotels and car hire options to make trip planning easier, but your flight search should always remain at the centre of the experience. Feedback like yours helps us make sure that balance feels right.
If you'd like to share more about what didn’t work for you, our team would really appreciate it. You can reach us directly through our help centre here: https://help.skyscanner.net/hc/en-gb/requests/new.
Thank you again for your feedback. We hope we can offer you a smoother experience next time.
Kind Regards,
Tiara - Skyscanner Support
The prices are all lies
The prices are all lies, completely useless website
November 3, 2025
Unprompted review
Reply from Skyscanner
Hi Maiko,
Thank you for your review, and we're sorry you've spotted some price inconsistencies. Thanks for letting us know, as we always aim to provide the most accurate and up-to-date prices possible.
As a travel search engine, Skyscanner doesn't set or control prices. Flight prices are also dynamic and can fluctuate based on demand, seat availability, and airline pricing strategies. A great majority of any inconsistencies get automatically corrected soon.
However, there can sometimes be technical reasons behind a change in price. If you are still having the same problem, we would be keen to investigate this. Please, get in touch with us through the form below so we can have a look into this:
https://help.skyscanner.net/hc/en-gb/requests/new
Many thanks,
Martina
Skyscanner is my go-to app for finding…
Skyscanner is my go-to app for finding cheap flights. Very user-friendly, fast, and always shows the best options across airlines. Highly recommended!
September 13, 2025
The best flygplan.
October 19, 2025
Always finds me the best deals
August 15, 2025
It was easy to find and campare prices
September 30, 2025
Prices change at payment
You see a certain price and at the final step before payment it becomes much higher! By then you have filled in everything, which is a waste of time. This happened to all flights I tried to book from Rio de janeiro to porto alegre
December 3, 2024
Reply from Skyscanner
Hi Mahan,
Thank you for your review, and I’m sorry to hear about the pricing issues you've experienced after being redirected to the travel providers website.
As we don’t set prices ourselves, we can’t guarantee the prices shown by airlines or travel agents. While we work hard to ensure the information on Skyscanner is accurate, prices can change quickly due to availability or technical issues.
To help us investigate, could you contact us via this link and provide the following details?
https://help.skyscanner.net/hc/en-us/requests/new
• The Skyscanner search result URL
• Travel details (departure/destination, dates, flight number, passengers)
• A screenshot of the travel provider's site showing the price issue
We’ll get back to you as soon as we hear from you.
Kind regards,
Neil
Money deducted, booking not confirmed
Re directing to other websites, but at least need to keep the booking information/history. tried to book Via Bravofly, but my money has been deducted and 3 days over, booking confirmation has not received.
not able to reach their customer care
After I complaint, after more than 4 days the ticket got confirmed, hence updating the post. and Thanks to Sky Scanner for helping me.
September 30, 2024
Reply from Skyscanner
Hello Nabokumar,
Thank you for your review and I am very sorry hear about your experience with Bravofly.
We would appreciate it if you could please get in contact with us through the form below to share more details. We would be keen to try our best to assist you.
https://help.skyscanner.net/hc/en-gb/requests/new
We will do our best to help and get you in contact with Bravofly.
Many thanks,
Juan
Friendly experience
Good fast tracking of travel suggestions, amazing tips and overall friendly experience
August 16, 2024
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