Sky Wellness Reviews 417

Reply from Sky Wellness

Aug 1, 2023

We were saddened to hear that your pet had to visit the vet, and we understand how concerning it can be when our fur babies aren't feeling their best.

Please know that your pet's well-being is of the utmost importance to us, and we genuinely care about their health and happiness. We would be grateful if you could share the details of what happened during your visit to the vet. Your feedback is valuable to us, and we take it very seriously as we strive to provide the best possible care and products for our customers and their pets.

If you are comfortable sharing the information, kindly email us with the details of the vet visit. Our team will carefully review and assess the situation, and we'll take appropriate measures to ensure the best outcomes moving forward.

We appreciate your trust in us and want to assure you that we are committed to continuously improving our services and products to meet the needs of all our customers.

Please email details to maryb@skywellness.com

Reply from Sky Wellness

Jul 5, 2023

Hi Daniel,

I sincerely apologize for the delay in shipping your order. I completely understand your frustration, and I genuinely want to rectify the situation for you. After checking with our fulfillment center, I can assure you that your order is now scheduled to be shipped out this Friday. However, I completely understand if you would like to cancel and request a refund instead.

Please send me an email and let me know your preference, and I will personally ensure that your request is handled promptly. Once again, I apologize for any inconvenience this has caused, and I appreciate your understanding. maryb@skywellness.com

Reply from Sky Wellness

Jun 1, 2023

Hi Alexandria,

Thank you so much for sharing your positive experience with our product. We're thrilled to hear that it has been effective in helping your Great Pyrenees mix during thunderstorms.
It's unfortunate when our furry friends experience fear or anxiety, especially during loud events like thunderstorms. We're glad that our product has proven to be more beneficial for your dog than the prescribed medication.
We take great pride in creating solutions that are both effective and enjoyable for pets. It's wonderful to know that your dog loves the flavor of our product, making it easier for you to administer and for your dog to enjoy.
If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to support you and your pet every step of the way.
Thank you once again for choosing our product and sharing your feedback. We truly value your trust and satisfaction.

Reply from Sky Wellness

Jun 1, 2023

Thank you so much for your wonderful feedback! We are thrilled to hear that you are enjoying our lotion and that it has provided you with amazing pain relief. Your satisfaction is our utmost priority, and it brings us great joy to know that our product has made a positive impact on your well-being.

We take pride in creating high-quality products that not only smell amazing but also deliver effective results. Your kind words motivate us to continue striving for excellence in providing the best possible experience for our customers.

Once again, we truly appreciate your support and are grateful for your trust in our brand. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Thank you again for your fantastic review, and we look forward to serving you in the future.

Reply from Sky Wellness

May 16, 2023

Hi Karin,

We just wanted to say a huge thank you for your message. We're absolutely thrilled that you loved the follow-up emails and the complimentary item we included in your delivery. It's awesome to hear that those little touches made a positive impact on your experience.

We genuinely believe that going the extra mile can make a big difference, and we're stoked that it made your shopping experience even better. If there's anything else we can do for you or if you have any more feedback, please feel free to reach out. We're here to help!

Thanks again for choosing us. We really appreciate your support and can't wait to serve you again in the future.

Reply from Sky Wellness

May 15, 2023

Hi Javier,

We sincerely apologize for the inconvenience caused by the delivery issue. We understand how frustrating it can be to not receive your order as expected.
To resolve this matter promptly, can you please email me the adress that your order was supposed to be shipped to. This will allow me to investigate the situation further and take appropriate action to rectify the problem.
Rest assured, our top priority is to ensure your satisfaction as our valued customer.
We appreciate your patience and understanding in this matter.

maryb@skywellness.com

Reply from Sky Wellness

May 15, 2023

Hi Mary,

Thank you so much for taking the time to write a review for us. Your feedback is greatly appreciated and valuable to us. Thank you for your support!

Reply from Sky Wellness

May 11, 2023

Hi Kara,

Thank you so much for taking the time to share your positive experience with us!
We are thrilled to hear that you are happy with our product and that the online ordering process was easy for you. We always strive to provide fast and reliable shipping to ensure that our customers receive their orders in a timely manner. We appreciate your business and hope to have the opportunity to serve you again in the future! 😊

Reply from Sky Wellness

May 11, 2023

Hi Dennis,


Thank you so much for your feedback! We're glad to hear that our product was not only easy to use but also easy to manage. We strive to make our products as user-friendly as possible, and we're happy to know that we've succeeded in doing so. If you have any other suggestions or feedback, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future!

Reply from Sky Wellness

May 3, 2023

Hi Shelley,

I wanted to thank you for letting us know about the mix up with your order. We're truly sorry for any inconvenience this may have caused you. I want to reassure you that we've already taken care of this and have placed a replacement order for the Relief Pain Lotion. You can expect to receive it in just a few days. Again, please accept our apologies for the mistake and thank you for your understanding.

Reply from Sky Wellness

May 2, 2023

Hi Crystal,

Thank you for taking the time to leave us a review, and we're sorry to hear about your recent experience with the Sky Wellness CBD Relax drops you purchased online. We appreciate your feedback, and we would like to assure you that we take our product quality and customer satisfaction very seriously.

We apologize that the 1500 CBD Relax drops did not meet your expectations and that you had to take more than you did with the 1000 or 500 drops to get the same effects. We understand that this can be frustrating and confusing, and we want to help resolve the issue for you.

Please know that we have not changed our formula, and we take great care in ensuring accurate dosages in every bottle. However, there can be variations in how different individuals respond to our products, and we would like to work with you to find a solution.

We value your loyalty to Sky Wellness, and I would like to email you to personally to the email address we have on file.

Thank you again for your feedback and your support, and we hope to have the opportunity to earn back your trust and satisfaction in the future.

Reply from Sky Wellness

May 2, 2023

Hi Dawn,

I'm so sorry to hear about your experience with our Vape Cartridge. Our team takes the quality of our products very seriously, and we apologize for any inconvenience this may have caused. We appreciate you bringing this to our attention and we would like to offer a replacement cartridge as soon as possible. We stand behind our products and want to ensure that our customers are satisfied with their purchases. Once we see that you have received your replacement, we will reach out to you to insure everything arrived to your satisfaction.

Reply from Sky Wellness

May 2, 2023

Hi Jourdan,

Thank you so much for taking the time to reach out and share your positive feedback with us! We're thrilled to hear that you have enjoyed our products and packaging. We always strive to provide our customers with the highest quality products and a positive shopping experience, so it's wonderful to know that we have met your expectations.

Thank you again for your support and we look forward to serving you in the future.

Reply from Sky Wellness

May 1, 2023

Hi Beryl,

Thank you so much for sharing your positive experience with our CBD sleep product! We're thrilled to hear that it has helped you sleep soundly every night, Our mission is to provide our customers with safe and effective CBD products that promote wellness and better sleep. We're always happy to hear that our products are making a difference in people's lives.

Reply from Sky Wellness

May 1, 2023

Hi Deirdre,

Thank you for sharing your feedback about our product. We're sorry to hear that you were disappointed with your purchase and that the product did not meet your expectations. We take customer satisfaction very seriously and want to ensure that our products are meeting the high standards that we set for ourselves.

We appreciate your honesty and will use your feedback to improve our product offerings. We understand that expectations can be high, especially with the convenience of Amazon, but we strive to provide quality products at an affordable price point.

If you have any specific suggestions for improvement or if you would like to discuss your experience further, please don't hesitate to contact us. We value your business and hope that you will give us the opportunity to make things right in the future.

Reply from Sky Wellness

Apr 26, 2023

I'm thrilled to hear that you had a great experience with our product, customer service, and shipping. It's always our goal to provide our customers with the best possible experience, and I'm glad that we were able to meet your expectations. We appreciate your loyalty and look forward to serving you again in the future. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Thanks again for your support!

Reply from Sky Wellness

Apr 26, 2023

Hi Cindy,

Thank you for sharing your experience with me, and I'm glad to hear that Mary Berry from Sky Wellness was able to assist you and correct your order to reflect the special discount code. It's always great to hear about excellent customer service and how it can make a difference in resolving issues and ensuring customer satisfaction. I hope that you enjoy your purchase from Sky Wellness and that you continue to have positive experiences with us in the future. If there's anything else I can help you with, please don't hesitate to let me know!

Reply from Sky Wellness

Apr 24, 2023

Hi Leslie,

Great to hear that you're enjoying our CBD N capsules! We're thrilled to know that they have been helpful in improving your sleep and managing your anxiety. Thank you for taking the time to share your positive experience with us. Our team is always here to assist you with any questions or concerns you may have in the future.

Reply from Sky Wellness

Apr 24, 2023

Hi Mike,

Thank you so much for your kind words! We're delighted to hear that our product has been helpful in alleviating your. Please feel free to reach out to us if you have any further questions or if there's anything else we can do to assist you in the future.

Reply from Sky Wellness

Apr 19, 2023

Hi Amy,

Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear that you had a good experience with our customer service team and that you're enjoying our product. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We truly appreciate your support!