Slack Reviews 361

It is one of the easiest tool for communication easy to use...

Best part is the communication with team at different locations. Multiple channels can be easily handled and can set multiple meetings. Audio and video connectivity is great.

The tool is handy, especially for work... However, the recent update is not user-friendly at all. It took me some time to get used to it.

The MacOS app is really buggy and crashes way too frequently.

I think it‘s the best messenger for businesses and corporate communications.
All the separate workspaces for various tasks make it very versatile for employees.
It is also upgradable for a certain subscription fee.

We have been using Slack for the past 4 years and I honestly don’t know how we would function without it. If you are a remote team and don’t use slack, you are doing yourself a disservice!

Great tool, we are using it on a daily basis for team communication, but it's too expensive. The new design is really bad

We have been using Slack for over 3 years and overall, it's definitely an important part of our tech stack to function efficiently. There's been quite a few changes over this period of time and most for the better. The latest UI is a bit annoying to say the least though. I don't like I only have a year on attachments as well. Overall, I feel like Slack would benefit from having some cheaper plans available so it can be utilized better by smaller businesses. We're forced to have to multiple workplaces because of the costs.

Everything that everyone else has already said. There is no justification for the jarring, convoluted UX mess that is the redesign. It makes people's lives even more miserable when they are already chained to their screens. Please revert the UI changes. Hopefully you are able to reflect on the public response and not decide to double down on a mistake (which happens).

I used to tolerate Slack as it's forced on me at work. The threading is horrible.

But the new UI design is horrendous. It's made an unpleasant experience close to unusable. What were you thinking? I'm not averse to change. For the better. I am averse to vandalism. You've ruined it. Read the other comments. There is nothing I can do now that I couldn't do before. There are many things that are harder now, though.

Latest upgrade of Slack is a downgrade. It refuses to accept settings for notification so that I am prompted for every message in a thread when I want to be notified of DMs only. No support is available for this issue. I will advise management to switch solutions.

I love using Slack, yeah changing the user experience is annoying but I would probably complain more if they never changed anything and didn't improve the product. We've been using Slack for over five years now and we couldn't manage without it.

The company completely redesigned the app, without regard to accessibility or obtaining user consent. The workspaces are hardly usable, text doesn't render correctly with appropriate contrast, features which were 1-click have now been buried 2 to 5 clicks deep and out of sight.

Redesign is painful for those who aren’t neurotypical. It’s busy, which makes it difficult for those with ADHD. It’s hard to find what you need. It’s no longer efficient. I’ve never downrated a company for a UI before- but considering we use this to work and make a living- why on earth did they fix what wasn’t broken?

The new UI is very disruptive and anti productive. UI changes for communication tools should not happen suddenly, they should be incremental changes to ensure productivity of your customers does not get affected. Please bring back the old UI, there is zero value in the new one and it is negatively affecting our productivity. I hope the product team at slack can see this review

Redesign is confusing and illegible. Three nested windows have a Droste effect of forcing you to look at the UI three times instead of at a single glance. Grab-space around the app window is reduced – you have to enlarge the app to get a hold of it. The design forces the user to make the window full screen which I suspect is the intention: to dominate your screen workspace like your new groovy work OS, right? Worst of all the grey text is now difficult to read against the different backgrounds and drop shadows and echoing levels of unnecessary boxes-within-boxes. It's fussy and deeply annoying to have this forced into my daily work life.

Used to be good, now they let designers run wild and they have an unusable product.