Third kilt purchase from Slanj and brand ambassador and St Enoch Square manager Steven knocked it out of the park with customer service. Stunning quality kilt with attention to detail from start t... See more
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I scheduled a kilt fitting on August 2nd for myself and my father during our family trip to the UK. We had the assistance of Aisha throughout this process who did an excellent job with the fitting its... See more
Buying a new Kilt for my daughter's wedding. Slanj Kilts were truly professional, clearly top experts in their industry. The range and standard of highland wear available was exceptional and the pri... See more
Ordered 6 masks and after over a month wait, I was pleased to receive them. First wash on delicate cycle left 5 in perfect condition and one which came apart at the seams. Reported to the custome... See more
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Amazing service !
Me and my 3 groomsmen got 4 kilts from Slanj kilts on St Enochs square. I can happily say I will be back, we went on the 7th September and got fitted, it was such an easy process, I got the exact kilts I wanted for us and everything was true to size, prices were very reasonable considering the selections as there was so many to choose from, I go to Canada in October for my cousins wedding and will be returning to get my kilt for this wedding also.
The staff was amazing first class…
The staff was amazing first class service Slanj made the experience so special & relaxing
4th major purchase from Slanj - Edinburgh Rugby Kilt
This was my fourth major purchase from Slanj, (who in my opinion offer the best products, variety & service), and yet again it was seamless.
I dealt with Ross who was superb and ensured that some of my individual requirements were met - such as specific delivery dates etc
The Kilt is a perfect fit, great quality and I look forward to wearing it proudly at Edinburgh Rugby matches.
I would recommend anyone to Slanj
Thanks again
The Ryanair of Kilt Hire
Tried on a 46R jacket and waistcoat, waistcoat fitted and jacket was short on sleeves. Tried on a 46L jacket and all good. On collection was given a 46L jacket and waistcoat. Went in to have it changed and was informed they didn’t hire a long jacket and a regular waistcoat together. All hires need to be of the same size and I would need to hire two sets to enable this combo. Not informed of this during try on and couldn’t wear it. Returned unworn.
Their arrangements are beautiful
Their arrangements are beautiful. They were willing to make adjustments to flower selections show on their website. I have used them to deliver three arrangements in the past couple of weeks.
Outstanding
The level of customer service is outstanding. Friendly, patient and knowledgeable. I cannot speak more highly about them.
Outstanding help, advice and quality
Absolutely outstanding help and advice from Steven, from choosing the tartan for the kilt to everything else to complete the outfit for the wedding.
His help in navigating the huge range of tartan available was invaluable and the finished look is fantastic. What a stunning kilt!
The price to buy the full outfit was pretty compelling too.
We're going to hire the kilt outfits for the groomsmen from here also, great choice and price.
On a side note, I love the new store at the St Enoch centre, it's huge and very central. I'll be doing some gift shopping from here for sure.
I love your customer service approach Steven, it's simply second to none!
The staff at the Duke Street branch…
The staff at the Duke Street branch couldn't be more helpful with quick and prompt can do attitude nothing was any bother I attended the store with my autistic son and they made him feel at ease straight away due to adverse weather conditions I was unable to return the kilt until a day later all this was completely understandable by the staff members as I'd phoned ahead the previous day to notify them of the issue I've discussed with them of a wedding coming up in 2024 where I'm best man which we will require 20+ kilts at least and I'm liasonin with the groom at the moment to see where is best for the hire and what deal we'll be able to get but 100% recommend for punctuality and professionalism
Hired clothing was too lose - many previous wearers?
Having had excellent service in Bath St, or so I thought, I tried on the hired kilt set in Duke St. and found all items were too baggy.
Clearly, try-on items are much less worn & therefore nearer their original size.
No matter; all items inc. shoes were efficiently and, without quibble, re-issued to fit.
However, after less than a hour of wear the soles on both shoes became lose and when leaving the venue to change into my non-dress shoes I just happened to have with me, the now lose soul caught on a carpet tripping me up.
My issue is not the faulty hire as such (although clearly this is a result of poor checking or perhaps a sloppy repair) but I was simply told “that’s what can happen with shoes” and a brief apology.
I asked, “is that all you can do about it?” and when the same answer was given, I couldn’t be bothered taking the issue further and walked out without comment.
Surely, this company with such a good reputation could have a better initial reply?
PS: Once home, further contact was made and I understand some financial settlement was to be offered but the damage was done, I’d had a good day at the event and didn’t need to take this further.
Absolutely brilliant service and very…
Absolutely brilliant service and very helpful staff
Fantastic service from Cheryl and the…
Fantastic service from Cheryl and the team. My son is over the moon with his trews. They fit perfectly and are great quality. Thank you Bath street store and Cheryl.
Wow phoned friday to hire a jacket and…
Wow phoned friday to hire a jacket and waistcoat, turned up on booked appointment to be told there would be a surcharge, explained i need a prince charlie for a formal to be told they don't hire them, even though i asked for this on initial call, waste of time and now left me trying to source 3 days before event
Quality masks
I purchased several of these face masks, they come in various quality and price range. I opted for the higher quality face masks and have not been disappointed, I'm very pleased with mine, the only thing that may put some people off is that you have to hand wash them, for me it's not a problem as I hand wash all my wool jumpers any way.
Bought 3 of these masks back in May or…
Bought 3 of these masks back in May or June. Can’t fault them. Been worn constantly since then with no issues! Daughter lost her one yesterday so I intend to order a replacement today 👍🏻
Flimsy face masks and Poor Service
Ordered 6 masks and after over a month wait, I was pleased to receive them. First wash on delicate cycle left 5 in perfect condition and one which came apart at the seams.
Reported to the customer service and instead of replacing the faulty unit, a member of the customer service team suggested that it was "just good luck that they have come out in one piece" after not washing them by hand. And that I could order more with a discounted postage if I wanted to replace the faulty one at my own cost.
Dissapointing product. Poor Service. Avoid this company.
Ordered masks which are lovely
Ordered masks which are lovely, well made. Very obliging, great service. Thanks.
A gem of a shop
The staff were very knowledgeable, friendly and helpful. It's such a cool shop - look no further for kilt hire.
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