I read a 4-year-old post that Slashop is a complete scam and figured a company that's been in business this long couldn't be. I was wrong. Beware, you have to "request a return" with a long questionna... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Is definitely as pictured but not pet friendly, i have only had for a week and my pet has pulled threads everywhere and i do understand that the selling point is hair repellent fabric but if my pet is... See more
Company replied
We ordered two sofa covers from here primarily to protect our couch against our dogs. We specifically ordered one labeled “pet-friendly.” Within two days of having the cover on, the threads are alread... See more
Company replied
Very long shipping delay with poor communication. But the products are simply not pet proof as advertised. My cats LOVE to scratch their pet safe slipcovers and after just a few days the slipcovers lo... See more
Company replied
Company details
Written by the company
At slashop, we believe that pets are family. That's why we created our brand to provide families with pets with the best home textiles. As a team of pet lovers, we're fortunate to have multiple furry friends in our lives, and we know firsthand what it's like to have pets shed hair all over your bedding or loungewear. That's why we create products that are not only durable and damage-resistant but also repel pet hair, dust, and dirt.
Contact info
United States
- contact@slashop.com
- slashop.com
2.2
Poor
304 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality and perfect for my dogs
The couch cover is great and is super long so it fits all the way across my 135" couch. No more blankets falling off!
November 12, 2025
Unprompted review
I finally received my sofa covers after…
I finally received my sofa covers after 24 days from my order. Yes, they are of Chinese production & in polyester, but they are pretty and look like represented in the pictures. I must say, if I could go back, I wouldn't buy them again as they really are very expensive for their quality. Anyway, thank you.
October 20, 2025
Unprompted review
Reply from slashop.com
Thank you for your honest feedback. We’re glad to hear that your sofa covers arrived safely and match the pictures.
We understand your concerns regarding the price and quality, and we truly appreciate your thoughts — they help us improve our products and service. We hope that despite this, the covers can still bring some comfort and style to your home.
Thank you again for your purchase and for sharing your experience.
Good quality!
I ordered several bed covers because I needed to see how they looked in my space. Two things had to be returned--not for any fault with the items, they just didn't work for me. So I am in the process of returning them. I can't comment as yet how that will turn out, but I hope there aren't any issues. Anyway, the item that I kept is lovely and of very good quality. It looks just like the picture in the advertisement and I am very pleased with it.
October 15, 2025
Unprompted review
Love the sheet set
Love the sheet set, i have 3 dogs and a cat, i can still see furs but it doesn’t dig inside the sheets which is great. I have a GSD, Mixed breed, and a poodle. Enough fur to fill my whole bedroom of hair, this sheets help a lot to repel hair.
October 15, 2025
Unprompted review
It cheap made covers not even close…
It cheap made covers not even close looks as on picture. Received with cut hole in the middle, smell terrible and it’s shipped from china.
October 3, 2025
Unprompted review
Reply from slashop.com
We’re very sorry to hear about your experience. That’s certainly not the quality we want for our customers. Please rest assured this is not typical of our products.
We’d love to help make this right — could you please contact us at contact@slashop.com
with your order number and a photo of the issue? We’ll review it immediately and arrange a replacement or full refund based on your preference.
Thank you for bringing this to our attention — we truly want to resolve this for you as quickly as possible.
SCAM
SCAM. DO NOT PURCHASE ANYTHING FROM THEM. I ordered 2 water proof blankets. Within 24 hours of receiving I tested both blankets neither were waterproof at all. I requested a refund. Its been 5 days of them saying its approved and they will not send the shipping label. Ive sent 5 emails requesting the shipping label and they just say its approved to print out shipping label. Its not in my spam. It was never sent. Send the shipping label.
October 1, 2025
Unprompted review
Reply from slashop.com
We’re very sorry for the experience you’ve had, and we completely understand your frustration. We’re happy to assist you with your return and refund.
Once a return request is approved, the return instructions and shipping label are automatically sent to the email address used when placing the order.
If you haven’t received it, please check whether the email you used to place the order is different from your regular contact email, as this could be the reason.
Alternatively, you can contact us directly at contact@slashop.com
and provide your order number and full name. We’ll gladly resend the return label and make sure the issue is resolved as soon as possible.
This is a scam shop
This is a scam shop. I ordered a sofa cover, I wanted to send it back, eveyrthing still in the original vacuum plastic packaging, because you could see the ridicolous quality. I had chosen the cover with leppards and they looked hideous. I got approved to return, which was followed by weeks and weeks of interactions with the custumer service sending false return adresses and when asked for the correct one, they would just play dumb and make me explain "my problem" until I went grey. Now they stopped answering me.
Don`t buy from this!!
September 29, 2025
Unprompted review
Reply from slashop.com
We are very sorry to hear about your experience and truly understand your frustration.
After receiving your emails and return request, we have been actively assisting you with the process. Once your return was approved, we sent you the return instructions along with the correct return address. We can confirm that the address provided is accurate and valid — other customers have successfully returned their items to the same address.
You have mentioned that there is an issue with the address, but we have not received details explaining what the specific problem is. We would be more than happy to help you complete the return smoothly once we understand your concern. Please rest assured that the address we provided is correct.
Great Couch Covers
I was very happy with the 2 couch covers I purchased. One is white and furry & shaped like a sheep skin, the other is the same, but is chenille. Both are nice in appearance, non-skid, and my pup likes being on them. I was pleased with how fast they arrived (a little over a week). I would recommend these covers and this company.
September 21, 2025
Unprompted review
The products are not at all as…
The products are not at all as advertised. I ordered a sofa cover and it is just a flat piece of material printed with the design, which looks nothing like the peoduct on their website. I am trying to rerurn the product but they refuse to communicate. The shop is a SCAM. Do NOT do business with this shop as you will be taken advantage of.
September 12, 2025
Unprompted review
Reply from slashop.com
We apologize for any confusion or inconvenience. As soon as we received your email message, we promptly approved your return request and provided you with the relevant instructions. Please note that processing a return involves several steps, which may sometimes create a short delay in communication.
We would like to clarify that we never refuse any customer’s right to return a product. We are sorry if our response timing caused any frustration. After you contacted us via email, we approved your return request, and we have now received the returned product and issued your refund.
Quality materials
Quality materials, reasonably priced. I love everything I have purchased so far (sheets, throws, blanket, pillow covers). Very happy!
September 13, 2025
Unprompted review
I was very pleased with my slashop rug
I was very pleased with my slashop rug. I am happy with the design, material and price.
September 12, 2025
Unprompted review
Decent sales and fast shipping
Decent sales and fast shipping. Blankets are fuzzy and cozy. Good size options too!
September 11, 2025
Unprompted review
Softest blanket i have ever owned..
Softest blanket i have ever owned... I love it so much, I bought two 😍
September 11, 2025
Unprompted review
Not quite aqua but pretty
Sheets are amazing! Cooling and pet hair resistant. The only issue is color isn't exactly as I pictured. The aqua breeze is more blue than aqua but will make work
September 4, 2025
Unprompted review
Horrible quality, misleading, won’t refund my money
Horrible quality. The website is misleading. Nothing is scratch resistant. Cheap, thin fabric. Horrible fit. Now, they won’t take the product back or refund my money!
September 10, 2025
Unprompted review
Reply from slashop.com
We’re sorry to hear about your experience. We take all feedback seriously and want to clarify a few points. Our website clearly indicates which products are scratch-resistant, and we provide detailed descriptions for each item. We also have a standard return process for eligible items.
If you need further assistance or would like us to check your order, please contact our customer service at our official email and provide your order number. We will help you track the order and resolve any issues.
Not Worth the Price
I bought a couch cover and for the price I was expecting a better quality, more durable, fabric. What I received was just a big blanket. It's thin and the animals can easily mess it up. Absolutely not worth $200.
August 28, 2025
Unprompted review
Reply from slashop.com
Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations. Our couch covers are designed to be soft and protective, but we understand that the fabric may not suit everyone’s needs.
We truly value your input and will take it into account as we continue to improve our products. If you’d like, our customer service team would be happy to discuss possible solutions or alternatives that might better fit your requirements.
Got two kitty beds on sale
Got two kitty beds on sale. I have 5 cats, and comfortable beds are in demand. I put them on top of the pillows on our bed since they all like cushy places to sleep. These are always occupied. Less fur on our pillows. Yay! Hurray! Fabric is smooth, beds well made.
Will be getting more soon@
July 31, 2025
Unprompted review
Sprinkled Speckled Sofa Cover
I ordered the Sprinkled Speckles Sofa Cover and absolutely love it! It's extremely soft and perfect for what I needed. After I ordered, I was hesitate after reading some reviews, but I couldn't be happier with my purchase. Will order from this company again.
August 8, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.