slashop.com Reviews 243

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the appearance and fit of the products, often noting that items are as pictured and enhance their living spaces. Reviewers frequently praise the quality and effectiveness of certain items, especially those designed to be pet-friendly, finding them well-made and successful in repelling pet hair. The ordering process is often described as easy, with some appreciating timely updates and prompt delivery. However, some people were dissatisfied with the product quality, stating that items did not hold up as expected, especially given their price, and were not truly pet-friendly or waterproof as advertised. Conversely, a small portion of people felt that delivery times were excessively long, and there were issues with customer service regarding order tracking, refunds, and communication for returns.

What people talk about most

Product

People report ambiguous experiences with product quality and descriptions, with many reviewers expressing... See more

Quality

Clients share ambiguous opinions on quality, with many expressing satisfaction, noting products are... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing strong dissatisfaction and... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding prices fair and the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many expressing dissatisfaction due to slow... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We ordered two sofa covers from here primarily to protect our couch against our dogs. We specifically ordered one labeled “pet-friendly.” Within two days of having the cover on, the threads are alread... See more

Company replied

Rated 3 out of 5 stars

I finally received my sofa covers after 24 days from my order. Yes, they are of Chinese production & in polyester, but they are pretty and look like represented in the pictures. I must say, if I could... See more

Company replied

Rated 2 out of 5 stars

I purchased Slashop sheets because they advertised being pet hair resistant, but unfortunately, that hasn’t been my experience. While the sheets are soft and comfortable, pet hair still sticks to the... See more

Company replied

Rated 2 out of 5 stars

Is definitely as pictured but not pet friendly, i have only had for a week and my pet has pulled threads everywhere and i do understand that the selling point is hair repellent fabric but if my pet is... See more

Company replied


Company details

  1. Bedding Store

Written by the company

At slashop, we believe that pets are family. That's why we created our brand to provide families with pets with the best home textiles. As a team of pet lovers, we're fortunate to have multiple furry friends in our lives, and we know firsthand what it's like to have pets shed hair all over your bedding or loungewear. That's why we create products that are not only durable and damage-resistant but also repel pet hair, dust, and dirt.


Contact info

2.9

Average

TrustScore 3 out of 5

243 reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

All the products are from Temu.com and…

All the products are from Temu.com and they are selling 10 times the price..

October 23, 2024
Unprompted review
slashop.com logo

Reply from slashop.com

Thank you for your feedback. We want to clarify that all our products are sourced directly from our own factories and are not from Temu. We take pride in our brand and ensure that our products are made with high-quality materials and craftsmanship.

Our pricing reflects the quality and craftsmanship of the products we offer, not arbitrary pricing. We strive to provide value for our customers and are committed to maintaining high standards.

We appreciate your understanding and are committed to providing high-quality products to our customers.

Rated 5 out of 5 stars

10/10 would recommend and buy again

I was skeptical about the shed repelling ability and about the quality of sheets (bought olive color). I also bought the quilt (dark olive). Over and above impressed. They’re super comfortable, love the color, and my chow’s hair comes right off with a quick dryer tumble. They also arrived on the early side of the delivery window.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

I love my dog (she is a malinois named…

I love my dog (she is a malinois named Angel) and she sheds a LOT! I honestly did not believe this blanket would "repel" her hair, but it really does. There are still hairs, but no where NEAR what I have had to deal with in the past. GREAT product and I will be buying more!

September 15, 2024
Unprompted review
Rated 2 out of 5 stars

Slow shipment despite express shipping paid for.

Although express shipping was selected and paid for, several days later the items had not been shipped and no update on when they would be.

When contacted the reply was “rest assured we are doing everything we can to get your order to you as quickly as possible” but no actual assurance of when the items would be shipped.

Items were apparently shipped on 16 Sept, assuming not express as two days later they’re still not received. Refund for the express shipping was received however.

September 10, 2024
Unprompted review
slashop.com logo

Reply from slashop.com

Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay in shipping your order and understand how frustrating this must be for you.

Rest assured, we have resolved this issue and your order has been shipped. Your trust is very important to us, and we are committed to making this right.

Our customer service team has contacted you via email and provided some compensation. If you have any further questions or need assistance, please feel free to reach out to our customer service team. We appreciate your patience and understanding, and we hope to regain your trust.

Rated 5 out of 5 stars

Best investment for pet owners, EVER!!

I had ordered the pet hair free cooling comforter about 2 months ago and fell in love with it! So then I ordered the sheet set as well...and they are just as amazing and really work! As an owner of 2 dogs and 2 cats...not having to constantly change bedding or have hair everywhere when I sleep, this is a much needed luxury! I tried ordering the back seat cover, but they were out of the one I wanted...so I tried a different one, and they were out of that, too! Ya'll stop hogging them all 🤣🤣1 per household please!! Jk! Just order it already...you will not be disappointed! Also, I would love to promote this company if I could get some discounts on the rest of the bedding I need to order...I'm dead serious!

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

BEST SHEETS EVER

I bought 2 sets of sheets and will DEFINITELY buy more in the future. The sheets are super soft silky and keep me cool at night. The best part is THE DOG HAIR ACTUALLY DOESN'T STICK!!!! My pomeranian and my XL bully both sleep in bed with me and not a single hair sticks to my sheets. They always look fresh out of the wash. I honestly can't recommend these sheets enough.

September 12, 2024
Unprompted review
Rated 1 out of 5 stars

They are scammers. Paid and never received order or refund

First that I ordered 3 blankets and I received two only, and in different packagings. They gave me one single tracking number.

I complained with them and they seemed completely unaware even the fact that they came in 2 different packages (I guess they just order from someone else and sent the order to you).

The quality? They literally look and feel like the furniture moving blankets. I am not even joking. They are the cheapest looking.

Is it pet fur proof? Not at all. The fur got stuck right away. I had to brush to remove.

They also refused to refund my $530 order, even though the product not only was misleading, one of the blankets are missing.

To to mention they don’t allow us to leave the product a review. Which means the reviews on their website are fake.

April 22, 2024
Unprompted review
slashop.com logo

Reply from slashop.com

Dear Customer,

Thank you for your feedback. We sincerely apologize for the issues you’ve experienced with your order and any frustration this may have caused.

Your order was shipped in separate packages because some of our products are stored in different warehouses. To ensure timely delivery, we occasionally ship items separately based on availability, size, or weight. We regret the confusion and inconvenience caused by not providing updated tracking numbers promptly, and we apologize for the oversight.

We’re sorry to hear that the product did not meet your expectations in terms of quality and performance. While our products are designed to minimize pet hair cling, it’s possible that some hair may still stick to the surface. Fortunately, this can easily be removed with a lint roller or by hand. Our goal is to provide products that meet our customers' needs, and we regret that this wasn’t the case for you.

Regarding the missing blanket and your refund request, we are happy to investigate further. Please reach out to our customer service team, and we will do our best to resolve the issue.

We value transparency and integrity in our reviews and do not alter or filter genuine feedback. We’re sorry that your experience was unsatisfactory, and we will look into any technical issues that may have prevented you from leaving a review.

Thank you for bringing these matters to our attention.

Best regards,
Slashop

Rated 5 out of 5 stars

It works!

I have loved everything that I have ordered from here. My duvet cover is so soft & comfortable & cat hair does not stick to it. I just got the pillow cases & there is no hair!

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

A great product for dog parents!

We have 2 very hairy dogs and these sheets are the only ones that truly repel the hair. I just shake them out each morning and it falls off. We love the quality of the material, it has a natural cooling effect. The sheets wash well and have not faded.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I received a comforter that was unfortunately defective. They were quite concerned about my satisfaction and took care of the issue promptly. I would definitely recommend them and their products.

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

This is my second purchase from slashop…

This is my second purchase from slashop and I cannot say enough good things about them!! I have 2 Great Danes and a German Shepherd. Their no fur bedding is amazing and has made sleeping a lot easier in my household. And the thin bamboo blankets keep me comfortable but not hot in the heat of the southern Texas summer. It’s a win-win anyway you look at it. I’m a lifelong customer now!!

August 10, 2024
Unprompted review

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