Slater and Gordon Lawyers - Edinburgh Reviews 

180
TrustScore 5 out of 5

4.8

Fountainbridge 92-94, EH3 9QA Edinburgh, Scotland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I couldn’t be happier with the service I received. They successfully helped me with my injury claim following an accident at the gym that wasn’t my fault. The person who handled my case Ilja was alway... See more

Rated 5 out of 5 stars

What can I say!!! Recently my case was dealt with by Shuiken Chan at Slater and Gordon Scotland Ltd. Her tenacity, determination and professionalism was above and beyond throughout the process. Shuike... See more

Company replied

Rated 5 out of 5 stars

I can’t praise Adil Saeed highly enough, for the work he’d did, the case was time consuming and for me frustrating. The person denied having an accident with me despite righting off my car, their in... See more

Company replied

Rated 5 out of 5 stars

I would like to take the time to thank everyone at Slater and Gordon, involved in my claim, for listening to me, taking an interest in my case, giving me support and advice, and guiding me through... See more

Company replied


Company details

  1. Law Firm
  2. Divorce Lawyer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk

Slater and Gordon (UK) LLP

Written by the company


Contact info

  • Fountainbridge 92-94, EH3 9QA, Edinburgh, Scotland, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(180)

1,672 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Service

I was very happy with the service I received from Laura Fritzell of Slater AND Gordon Solicitors after a car accident which happened due to a driver being careless who struck my car whilst it was stationary at a roundabout. It was explained to me by Laura the way things worked and an expected amount to receive which was just under my estimate. Excellent work Laura. Thank you

November 21, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi William,

Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with Laura's expertise and we will certainly share your kind words with her, as well as her team leader, Shuiken, who will ensure she receives the recognition she deserves.

We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

I was unfortunately involved in a crash…

I was unfortunately involved in a crash and my insurance company gave Slater and Gordon my details to get in touch with me. I’m so glad my insurance company recommended them as they where easy and clear on what to do and they done all the hard work for my clam I would recommend them to anyone I was so happy with Laura Frizzel she was fast at responding to my emails and a pleasure to deal with and I was happy with my outcome and it’s all thanks to them. Thank you again Laura Frizzel.

May 8, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi,

Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with Laura's expertise and we will certainly share your kind words with her, as well as her team leader, Shuiken, who will ensure she receives the recognition she deserves.

We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Adil was great through the whole…

Adil was great through the whole process, kept me updated all the way through and was very helpful with getting my claim sorted

November 12, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi John,

Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves.

We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Thanks to Slater and Gordon

Thanks to Slater and Gordon, in particular Laura Frizzel who has dealt with my case in a caring, sensitive and professional manner.

I wouldn’t hesitate to recommend your company to others who are in a similar position.

Many thanks again, with regards

Mhairi Philip

November 12, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Mhairi,

Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with Laura's expertise and we will certainly share your kind words with her, as well as her team leader, Shuiken, who will ensure she receives the recognition she deserves.

We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Claims Management

Professional, efficient and friendly service.

November 12, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Hugh,

Thank you so much for your 5* review, we really appreciate it. We are so pleased to hear you found Shuiken's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves.

We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Excellent Service

I can’t praise the service I received highly enough. Laura Frizzel was very professional and proficient in all her actions. She kept me up to date on all communications with the 3rd party Thank you Laura

November 7, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Irene,

Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with Laura's expertise and we will certainly share your kind words with her, as well as her team leader, Shuiken, who will ensure she receives the recognition she deserves.

We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

During a recent claim process following a Road Traffic Collision

During a recent claim process following a Road Traffic Collision in which I suffered injury, Slater and Gordon were appointed by my union. Shuiken Chan from the Edinburgh office dealt with my claim, she was efficient, communicated promptly and most importantly kept it jargon free, breaking down legal terms to understandable material. This left me best placed to make a decision when it came to a settlement being reached with the offending party.

Shuiken's guidance and experience shone through, with her reassuring nature helping realise I was in safe hands.

Hopefully I won't be in a situation like this again, but I wouldn't hesitate to go back to Slater and Gordon and/or Shuiken again. Excellent work!

October 29, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi David,

Thank you so much for your 5* review, we really appreciate it. We are so pleased to hear you found Shuiken's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves.

We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Very good customer service

I was kept regularly updated and reassured at a challenging time.

October 14, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Kirsteen,

Thank you so much for your 5* review, we really appreciate it. We're delighted we could offer you a helpful service and we'd like to thank you for placing your trust in Slater & Gordon to handle your case.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

when Mr Adil.Saeed first contacted me…

when Mr Adil.Saeed first contacted me he very open and honest with me,whenever I tried to contact him through email he always got back to me very promptly. He always explained everything clearly to me which made it easier for me,all in all I'm very pleased with Mr Adil.Saeed

October 25, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Alan,

Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves.

We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

I recently had a whiplash claim…

I recently had a whiplash claim settled, with David Cunningham managing my case. He was professional, helpful, and efficient throughout the entire process. I’m very satisfied with the outcome and would highly recommend Slater & Gordon, along with Mr. David Cunningham’s expertise. Thank you again!

October 11, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Agnieszka,

Thank you so much for your 5* review, we really appreciate it. We're so pleased to hear you found David's assistance helpful and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves.

We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Injury compensation

Good communication, competent & conscientious service, from David Cunningham of Slater & Gordon, in dealing with my injury claim.

October 16, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Kevin,

Thank you so much for your 5* review, we really appreciate it. We're so pleased to hear you found David's assistance helpful and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves.

We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 4 out of 5 stars

I would recommend the solicitors

I would recommend the solicitors & the only downfall was it took a long time to sort my case. Laura Frizzel was very helpful in everyway & answered all my questions.

October 17, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Craig,

Thank you so much for your review, the positive feedback means a lot to us. We're so pleased to hear you found Laura's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Shuiken, who will ensure she receives the recognition she deserves.

We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

My solicitor Adil was brilliant

My solicitor Adil was brilliant, very supportive and communicative. Excellent service 5 stars

October 14, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Holly,

Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves.

We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

David Cunningham looked after my case…

David Cunningham looked after my case very effectively and with professionalism. I was always kept informed on the progress of my claim and David was always very clear in his communications.

October 10, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi,

Thank you so much for your 5* review, we really appreciate it. We're so pleased to hear you found David's assistance helpful and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves.

We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

I had the pleasure of dealing with David Cunningham

I had the pleasure of dealing with David Cunningham throughout my claim.
David was very professional in his communication and updates. I was kept informed at every stage of the process, and left in no doubt as to what was happening.
My claim was settled quickly and without any fuss.
I was satisfied with the outcome and would highly recommend this company, and in particular Mr Cunningham.

October 7, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Alan,

Thank you so much for your 5* review, we really appreciate it. We're so pleased to hear you found David's assistance helpful and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves.

We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Excellent service provided by Shuiken…

Excellent service provided by Shuiken Chan, very professional and explained the process throughout to ensure we understood all aspects of the claim. Would definitely recommend her to others.

October 3, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Adrian,

Thank you so much for your 5* review and for your kind words about our colleague, Shuiken. It was our pleasure to provide you with an excellent service and we will certainly share your review with Shuiken, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves.

We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Shuiken Chan was fantastic… explained…

Shuiken Chan was fantastic… explained everything over the phone and backed up with emails. Very supportive, efficient with lovely way of explaining things.

September 20, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Neil,

Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with Shuiken's excellent assistance and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves.

We'd like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

RTA Claim

Superb handling of my claim case from initial help to final settlement , thank you Shuiken Chan

October 1, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi James,

Thank you so much for your 5* review, we really appreciate it. We're so pleased to hear you found Shuiken's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves.

We'd like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this company while handling my post-accident injury claim. The service was outstanding, and I felt very supported throughout the process. David C., who managed my case, was incredibly helpful and professional, making a stressful time much easier to navigate. I truly appreciate all the assistance he provided!

September 27, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Agnieszka,

Thank you for your 5* review, we really appreciate it. We're so pleased you found our service helpful and we will certainly share your kind words with David, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves.

We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

My 1st lawyer seemed to have forgotten…

My 1st lawyer seemed to have forgotten about me and my claim. But once Adil Saeed he made sure I was informed with all stages of my claim. He gave me clear precise information and advice.

September 22, 2024
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Brian,

Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with a helpful service and we will certainly share your kind words with Adil, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves.

We'd like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look