My contacts throughout this lengthy process (5 years) for the majority of time was John Lowther and Rebecca Hall. John was the solicitor representing us. I was constantly kept up to date with the p... See more
Company replied
Location
Switch locationWaterloo Street 11, NE1 4DP Newcastle upon Tyne, England, GB
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See what reviewers are saying
the first person was very slow to help me keep leaving me for months with no response lady took over and it was sorted in a couple of weeks she was very friendly and helpful to help me sort o... See more
Company replied
Slater and Gordon has made it easy to apply for my claim Hi I'm just wondering if you have heard anything back yet about my claim, thank you.
Company replied
Thank you to Slater and Gordon, specifically our Lawyer, John Lowther for an informative and supportive experience during very challenging times. Communication was consistent, sensitive and logical... See more
Company replied
Company details
Written by the company
We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk
Slater and Gordon (UK) LLP
Written by the company
Contact info
Waterloo Street 11, NE1 4DP, Newcastle upon Tyne, England, United Kingdom
4.3
Excellent
20 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the first person was very slow to help…
the first person was very slow to help me keep leaving me for months with no response lady took over and it was sorted in a couple of weeks she was very friendly and helpful to help me sort out medical negligence I would recommend you to this company iam very happy with the out come.
June 24, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi Peter,
Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards,
Lucy Ellams
Customer Analyst
Quick and easy
April 3, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi Jayne,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
So easy to make a claim with very…
So easy to make a claim with very little effort. Looking forward to a successful outcome.
March 31, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi John,
Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.
Kind regards,
Lucy Ellams
Customer Analyst
Slater and Gordon has made it easy to…
Slater and Gordon has made it easy to apply for my claim
Hi I'm just wondering if you have heard anything back yet about my claim, thank you.
March 31, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi,
Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.
Kind regards,
Lucy Ellams
Customer Analyst
Very simple to complete
October 8, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lee Jones
Customer Analyst
Reply from Slater and Gordon Lawyers - Newcastle
Hi Eileen,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lee Jones
Customer Analyst
Reply from Slater and Gordon Lawyers - Newcastle
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Simon Murphy
Customer Analyst
Could still be a fraudulent site
July 12, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi,
Thank you for your review. On Trustpilot, you will find over 1,700 legitimate 5-star reviews from happy clients from our last Collective Actions case, and we invite you back to reassess your review once you receive your own settlement.
Kind regards
Simon Murphy
Customer Analyst
Very easy to use
July 6, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
Took 30 seconds to find 6 accounts woooo
Took 30 seconds to find 6 accounts woooo
July 4, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
Reply from Slater and Gordon Lawyers - Newcastle
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
Excellent and so quick and simple to do
Excellent and so quick and simple to do
June 25, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
Clinical Negligence Claim
My contacts throughout this lengthy process (5 years) for the majority of time was John Lowther and Rebecca Hall. John was the solicitor representing us.
I was constantly kept up to date with the process and progress of my clinical negligence claim. At all times I felt he had our best interests at heart.
We would discuss every report either for the plaintiff or defendant and he would seek my opinion and challenge the writer if necessary. He always sort my views and that my view was respected. Towards the end I was consulted at every stage of the settlement negotiation process. The outcome was a reasonable settlement slightly less than I had hoped for but more than my legal team expected. At leased we avoided a lengthy and stressful trial.
June 2, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi,
Thank you so much for your 5* review, we really appreciate it. We are so pleased you found our service helpful during a lengthy process and we will certainly share your kind words with John and Rebecca, as well as the rest of the team.
We would like to thank you for placing your trust in Slater and Gordon and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Customer Analyst
Swift swift swift
Really quickly easy to use online form.
Straight to the point. Don't change things when they work. Well done.
June 21, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
Reply from Slater and Gordon Lawyers - Newcastle
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
Fantastic company and John Lowther is amazing!
Absolutely fantastic company, highly recommend John Lowther, he agreed to take on my medical negligence case and truly believed in me, was professional, friendly, compassionate and never gave up! I was kept up to date with everything & he explained procedures from start to finish! John secured a fantastic settlement for me & I cannot thank him enough, he made the whole experience that much better because medical negligence is a stressful time, without his positivity I don't think I could have done it.
May 20, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi Katie,
Thank you so much for taking the time to leave us a review, we really appreciate it. We're so pleased to hear you found John's assistance helpful and we will certainly share your kind words with him, as well as his team leader, Ben, who will ensure he receives the recognition he deserves.
We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
I would definitely recommend Slater & Gordon
I would definitely recommend Slater & Gordon Lawyers, I have been working with John whose help, advice and guidance has been invaluable.
November 17, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi Donna,
Thank you so much for your 5* review, the positive feedback means a lot to us. We are delighted to hear you found John's assistance helpful and we will certainly share your kind words with him, as well as his team leader, Ben, who will ensure he receives the recognition he deserves.
We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Terrible customer service for a potential employment matter client
Just spoke to someone called Nwomu who had no idea about employment representation in tribunal. Kept saying " we only provide advice" in employment matters. Not representation. But website says just that. Mentioned to her that I wasnot looking for advocacy BUT because I am not litigant in person I am looking for an employment solicitor to handle preparation of documents and agenda etc for hearings. Same thing We only prepare advice!
Not very good start to a possibly goodbusiness relationship.
I will be using another firm.
November 15, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi Jolene,
Thank you for your review.
Please accept our apologies for any dissatisfaction you may have experienced, this is not the high level of customer service we strive for. We have investigated this matter internally and can confirm you were misinformed and that we do provide representation. Please accept our apologies and we are still here for you if you require our services.
Kind regards
Simon Murphy
Customer Analyst
Thank you to Slater and Gordon
Thank you to Slater and Gordon, specifically our Lawyer, John Lowther for an informative and supportive experience during very challenging times.
Communication was consistent, sensitive and logical throughout and we felt very well looked after and that our best interests were always met.
We wouldn’t hesitate to recommend Slater and Gordon, we are extremely grateful for all their hard work.
August 12, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi Madeleine,
Thank you so much for taking the time to leave us a review, we really appreciate it. It has been our pleasure to provide you with a helpful service and we will certainly share your review with John who will be most flattered by your kind words.
We'd like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best.
Kind regards
Simon Murphy
Customer Analyst
I want to thank Kate Nicklin my dad…
I want to thank Kate Nicklin my dad solicitor for winning my dad case that went on 3 years and now it Is finished I like to thank the barrister and road traffic expect for all the help to win this case for my dad I definitely recommend Kate Nicklin as a brain injury solicitor she is very good at her job and she is very careing
February 21, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Newcastle
Hi,
Thank you for your 5* review, the positive feedback means a lot to us. We're so pleased to hear you found Kate's assistance helpful and we will share your kind words with her, as well as her team leader, Matthew, who will ensure she receives the recognition she deserves.
Kind regards
Simon Murphy
Customer Analyst
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