S&L Carpets Reviews 

44
•
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I can’t rate them highly enough. Brilliant from start to finish on communication, friendliness, skill, price and tidying up. Just brilliant!

Rated 5 out of 5 stars

I wish I’d found S&L carpets sooner, did a super job laying LVT for us, turned up bang on time, both really nice knowledgable gents, work was of great quality and price was extremely competitive. Don’... See more

Rated 1 out of 5 stars

Very disappointing experience. Leon who came to measure my carpets was rude, dismissive, and spoke to me in a very unpleasant tone. He made me feel uncomfortable in my own home and was critical of m... See more

Rated 5 out of 5 stars

A really good company I cannot recommend highly enough: firstly they brought loads of samples and were really helpful answering all my questions, secondly they are very competitively priced and fina... See more

Company details

  1. Flooring Store

Information provided by various external sources

S&L Carpets supply and install carpet, Vinyl and LVT


Contact info

3.5

Average

TrustScore 3.5 out of 5

44 reviews

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3.5

All reviews

(44)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. Leon who came to measure my carpets was rude, dismissive, and spoke to me in a very unpleasant tone. He made me feel uncomfortable in my own home and was critical of my carpet choices instead of being helpful and professional.

To make matters worse, I never received the quote he promised to send, despite several weeks passing since the visit. Poor customer service and poor communication. I would not recommend

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great Flooring Company in Norwich!

Had the guys over to lay LVT throughout our kitchen/dining/utility room. We are over the moon with the finished result and the attention to detail. Great guys and would highly recommend to others.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great job

Great job, from start to finish! We are very happy with our new carpets fitted by S&L - would 100% recommend this business to anyone!

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

5 Stars, cannot rate highly enough!

I cannot rate Simon and Lee enough. They truly went above and beyond for our charity. Not only did they fit the carpet for free, they also supplied it for free! We are eternally grateful for your generosity and support.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

A great local company

A really good company I cannot recommend highly enough: firstly they brought loads of samples and were really helpful answering all my questions, secondly they are very competitively priced and finally they fit carpets very well.
I am a delighted first time customer and will be using them again.
Thanks Lee and Simon

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, thanks Lee on an excellent job, from enquiry to booking prompt reliable and great price.
Would 💯 recommend.

April 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great guys!

Simon & Lee carpeted 5 rooms, hallway, stairs & landing for me. Completely hassle-free, happy to work around big sofas. Great guys, great price and a pleasure to have in the house. Couldn’t be happier!

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Simon came today to lay two carpets and some vinyl excellent job as usual had them do hallway carpet few months ago both are freindly and polite would recommend to anyone thanks to you both

July 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Thank you to S&L Carpets for an excellent service. The communication was excellent (email/text) and my new carpets looks lovely. A truly excellent and hassle free experience dealing with Lee and S&L.

August 8, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding work and best price by far.

Outstanding work and best price by far.
I had stairs, hallway and lounge carpeted in really good quality carpet. Lino in kitchen and back hallway through to bathroom all laid in one complete peace with no joins.
The extra service of taking up the old carpets and taking away with them is a bonus worth every penny for less than £50.
Highly recommend

May 27, 2021
Unprompted review
Rated 5 out of 5 stars

Perfection is not the word..

Perfection is not the word... Thank you Simon and Lee.
You surpassed perfection. We had Laminate lino and carpets fitted and the standard of work was top class. They took the extra time needed and no corners cut!!!! Efficient at replying to questions and quotation was super speedy.. unlike some! Turned up on time and date given...No skimping on quality... 10 out of 10.. price was very competitive... they say you get what you pay for! We feel we got more! Thank you so much! Colm & Linda Blofield Norwich

May 3, 2021
Unprompted review
Rated 5 out of 5 stars

Job well done.

S & L carpets carpeted two bedrooms and stairs today.
Very polite, punctual and professional. Good selection of carpet samples and good price quote. We will definately recommend them and use again.
Job well done.
Thank you.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

First Class service -LVT & Carpets

Great service and very reliable ,I had both LVT and carpets fitted and very pleased with both, excellent customer service would not hesitate to recommend to others and will be my carpet fitters of choice for any future work.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Lee and Simon!

Brilliant service from Lee and Simon! Fitted full house of carpets, including a stair runner and 2 bathroom vinyls in a day! Carpets fitted excellently and at a great price. They were also very flexible when we needed to change dates! Would very highly recommend these guys! Will be having them back to fit out kitchen flooring soon! Thanks Lee and Simon!

December 31, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant carpet and vinyl fitters, fantastic price

Simon and Lee did a fantastic job. They were very good with communication along the whole process. They were very well organised and reliable. They had a great range of carpets to choose from at a price that we thought was outstanding for the quality. They were so polite, friendly and more than happy to accommodate needs. They had a real eye for detail and laboured to make sure the kitchen vinyl, which worked on two levels, perfectly lined up. The finish on both the carpets and the kitchen vinyl, was outstanding. The price was incredibly reasonable.

I would not hesitate to recommend them to anyone.

December 6, 2020
Unprompted review

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