Sledgers Reviews 

147
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

I have been using Sledgers since 2011 and all my earlier 3 pair Sledgers made in France, I love these shoes for its beautiful design, perfect for suits, super comfortable, can walk like a cat with '0'... See more

Company replied

Rated 5 out of 5 stars

It was perfect treatment.. I really like the tracing from your side.. I felt u really taking care for all selling processes... i liked the teust u gaive to ur customers for returning back the produc... See more

Company replied

Rated 5 out of 5 stars

Bought them before going on holiday but have only used them for a short period of time due to me wearing sandals on holiday! But, so far have found them very comfortable and stylish! Good value for mo... See more

Company replied

Rated 5 out of 5 stars

I bought a pair of Sledgers for my brother-in-law recently who is always complaining of having aching feet due to spending most of his working day standing. He says they are like wearing slippers and... See more

Company details

  1. Shoe Store
  2. Shoe Factory

Information provided by various external sources

Sledgers has been refining its comfortable, lightweight and versatile men’s shoes since 1921. All that experience has led us to a perfectly formed collection of smart, wearable styles for any occasion. Every pair of Sledgers is handmade in Portugal from the finest leathers and incorporates our trademarked comfort technologies.


Contact info

4.8

Excellent

TrustScore 5 out of 5

147 reviews

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4.8

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(147)

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Rated 5 out of 5 stars

Best business look brand

Perfect shoes at a very decent price. You get more than what you paid for. Congrats to all Sledger team for the wonderful work.
7 th pair of shoes.
I <3 sledgers !!

October 19, 2020
Unprompted review
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Reply from Sledgers

Thank you for taking the time to leave your review. Happy to hear you liked our offers, across the site. Hope you enjoy the products and you continue to recommend our products!! Thank you again, stay safe and best wishes from the Sledgers team!!!

Rated 5 out of 5 stars

Best at your feet!👍

Dear All,

No second thoughts. Bought 2 pairs of shoes in offer. Started using first pair and it’s simply superb.
Kudos to each and everyone working in that company.

Try these shoes and I am sure it won’t hurt you.

Thanks,
Vinod

May 17, 2020
Unprompted review
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Reply from Sledgers

Hi Vinod,

Thank you for taking the time to leave your feedback, always great to hear the thoughts of our consumers, even nicer when they are positive like this, certainly makes our jobs more rewarding.I shall pass your thoughts on to the design and development team.
Enjoy your shoes, stay safe and hope to see you again soon on the site.
Best wishes

Sledgers Team!!!

Rated 5 out of 5 stars

Great service

March 25, 2020
Unprompted review
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Reply from Sledgers

Thank you for taking the time to leave your feedback John.

Always great to hear positive feedback like this, we will certainly pass this on to the team.

Enjoy your shoes and stay safe during these challenging times.

Everybody at Sledgers.

Rated 5 out of 5 stars

Best Shoes by the Best Company

These are the best shoes brand you could get for your money.
I tried many shoe brands but i didn’t get what I wanted… I spent lots of money buying many expensive shoes and ending up not wearing them… the reason is that I was looking for specific qualities in “THE” shoe.

I’m a little bit overweight, I have flat feet sweaty feet, and I need a shoe I could wear for 9 hours straight without hating it. Obviously, if you need a shoe to satisfy all these conditions, you would think of a running shoe, but that wasn’t an option for me. I needed a formal classy shoe that should be distinctive but without being flashy. You could say, I was looking for a shoe that was made especially for me.

About 5 years ago, I saw these in a local store and liked the classic design, comfort and the flexible light bedding. I wore it to work all day long and liked the way it kept my feet comfy and sweat-free. I continued buying those shoes even when their price raised by around 25% because they were “IT”. Around a year ago, the local store I used to buy them from stopped selling them and I continued looking around and buying other shoes I didn’t like. Until recently I decided to buy them online. It was a difficult decision to make since I live in Saudi Arabia and the shipping cost is so high.

I’m glad I did… I got the package but the pair I ordered turned to be bigger than I expected. I contacted the customer service email and they were so courteous, considerate and so generous to agree to accept replacing it with another one even after realizing that the 30-day comfort guarantee return policy does not apply to my case and even if that meant that would mean that they would have to pay the extra shipping costs.

Getting to know the great customer support team and seeing how wouldn’t hesitate to go out of their way and pend their own rules just to stay on the customer side, made me realize that my investment in buying those shoes all that years was justified… those shoes are high quality products are a testament of the quality of the company own policies and relations with customers. They are here to serve life-long customers.

March 12, 2020
Unprompted review
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Reply from Sledgers

Thank you for being such a positive brand ambassador. We are so happy you were pleased with our service and that you continue to support Sledgers after all these years. You have basically summed up the Sledgers promise of Comfort, Quality and Style and highlighted the benefits a Sledgers shoe can give to someone on their feet all day. We hope to see you shopping with us again soon. Enjoy your new shoes!
Peta,
Team Sledgers.

Rated 4 out of 5 stars

Great quality an comfy,

Great quality an comfy,
toe of shoe rubs on ground when walking so spoils look a little

March 9, 2020
Unprompted review
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Reply from Sledgers

Thank you for your feedback. We are glad to hear your shoes are comfortable and although we haven't had any concerns raised by other customers about the toe, I will pass on your comments to our design team as all feedback is helpful during development of any new style. Enjoy your new shoes and we hope to see you shopping at Sledgers again soon.
Sledgers Team

Rated 5 out of 5 stars

Worth every penny

Great shoes great fit

March 5, 2020
Unprompted review
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Reply from Sledgers

Thank you for taking the time to leave a review. We really do appreciate all feedback - good or bad. Your comments will be passed onto everyone involved in your order here at Sledgers. We are really pleased you are happy with the shoes and we hope you continue to shop with Sledgers in the future. See you back in our store soon!
Peta, Team Sledgers

Rated 5 out of 5 stars

Great, As Usual

I'm a returning customer.
As Usual, Great Shoes, Great Quality, Good price, and a European production, this is important to mention when most shoes now come from Asia

February 27, 2020
Unprompted review
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Reply from Sledgers

Hi Eric, thanks so much for being such a loyal customer and taking the time to leave a review. We are extremely proud of the European heritage of our brand and our Originals Collection will continue to be Portuguese made. I will pass on your feedback to the rest of the team and hope to see you back shopping with Sledgers again soon.
Thank you from Team Sledgers.

Salut Eric, merci beaucoup d'être un client si fidèle et d'avoir pris le temps de laisser un commentaire. Nous sommes extrêmement fiers de l'héritage européen de notre marque et notre collection Originals continuera d'être fabriquée au Portugal. Je transmettrai vos commentaires au reste de l'équipe et j'espère vous revoir bientôt avec Sledgers.
Merci de Sledgers.

Rated 2 out of 5 stars

So disappointed..

So disappointed... the tip of the shoe peeled off in less than a week ...

February 26, 2020
Unprompted review
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Reply from Sledgers

Hi Ab Seb,

Thank you for your feedback.

We take any feedback seriously, good, bad or indifferent, so we will do as much as we can to resolve this issue.

Do you have an image of the product in question which you can share with us?

If we are receipt of an image we can immediately make a decision as to what we should be doing in this situation to retain your custom, although these decisions are based on inspecting the actual shoe itself or being able to see images.

Whilst your feedback is always useful, its a little unfair when you have not given us to opportunity to reply in detail?

However i hope our position is clear and we certainly would like to help.

Please use the info@sledgers.com - e mail address.

Thank you.

Sledgers team.

Rated 5 out of 5 stars

Excellent product that looks great

February 25, 2020
Unprompted review
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Reply from Sledgers

Thank you so much for taking time out of your day to leave a review. Any feedback is always appreciated and its really great to hear you are happy with your shoes. New Spring styles are arriving over the next few weeks and we'd love to see you back at Sledgers again very soon.
Team Sledgers.

Rated 5 out of 5 stars

Soft leather and very good quality

February 25, 2020
Unprompted review
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Reply from Sledgers

Thank you for taking the time to leave a review. We really appreciate getting feedback - good or bad - as it can help us make better choices as a retailer. We hope you will be back to visit our store soon, in the meantime enjoy your new shoes!
Team Sledgers

Rated 5 out of 5 stars

Very light and comfortable leather shoes

Very light ( as slippers) and comfortable shoes. It's a pleasure to walk in them. Brown color is fantastic. Short delivery time.I highly recommend these leather shoes

February 15, 2020
Unprompted review
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Reply from Sledgers

Thank you for taking the time to leave your review.

All reviews are important to the team and shared with the relevant departments.

I will ensure that the design team, warehouse staff and customer service are all aware of your wonderful feedback.

Enjoy your shoes and hope to see you again soon.

Sledgers team!!!

Rated 5 out of 5 stars

More than happy

Great service, easy to use website, very comfortable shoes.

February 13, 2020
Unprompted review
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Reply from Sledgers

Thank you for such a great view. We work really hard to ensure customer satisfaction at every step and its nice to hear its paying off. I'll be sure to pass your comments onto the rest of the Sledgers team.
Peta

Rated 5 out of 5 stars

Parfait

Goods are exactly as promised
Shipment was perfect

February 4, 2020
Unprompted review
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Reply from Sledgers

Thank you for taking the time to leave a review. All feedback is very much appreciated. Enjoy your new shoes and we'll hopefully see you back at Sledgers soon!
The Sledgers Team.

Rated 1 out of 5 stars

I am giving 1 star only because there…

I am giving 1 star only because there is no 0 star. Never seen such bad quickly shoes. Waisted my money.

February 4, 2020
Unprompted review
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Reply from Sledgers

Hello Rizwan,
We're really sorry to hear that you are not happy with your shoes. We strive to make sure Sledgers shoes are made to the very best quality with the very best materials. It's difficult to understand what the exact issue is so perhaps you could contact us directly on info@sledgers.com so that we can discuss your feedback in more depth. And of course we are also more than happy to discuss your options with regard to exchanging the items or returning them for a refund.
Kind Regards,
Peta
Sledgers Customer Services

Rated 5 out of 5 stars

U never talk to you on voice talk but I…

U never talk to you on voice talk but I think should okay .But buying online with you is very interesting. Quick delivery and trust worth to deal with .

February 1, 2020
Unprompted review
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Reply from Sledgers

Thank you for leaving your thoughts, we love feedback.
Happy to hear that the delivery was fast and trouble free and you feel comfortable to deal with us, that is brilliant and what we strive to achieve!
I will certainly pass your feedback on to the various departments.
Enjoy your Sledgers!!
Thank you.
The Sledgers team.

Rated 5 out of 5 stars

It was great

Great shoes with excellent service.

February 1, 2020
Unprompted review
Sledgers logo

Reply from Sledgers

Hi Sunil,
Thank you for taking the time to leave us your feedback.
I will pass on your thoughts to the design team , customer service and our warehousing partner.
Really appreciate you taking the time, enjoy your Sledgers!!
The Sledgers team!!!

Rated 5 out of 5 stars

Very good quality

Very good quality.
I'm satisfied.

January 24, 2020
Unprompted review
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Reply from Sledgers

Hi Abdullah, thank you for taking the time to leave your review.
I will pass on your feedback to all the departments, we love to hear all feedback but reviews like this really motivate the various departments, really positive.
Enjoy your Sledgers shoes!
Thank you.
Sledgers team.


Rated 4 out of 5 stars

There was no fuffing around when I…

There was no fuffing around when I ordered the item plus I love it. However, i was disappointed by DHL as they lied that they had attempted to deliver the item on 21/01/20 but nobody was home. The whole family was at home except me.

January 23, 2020
Unprompted review
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Reply from Sledgers

Thank you for taking the time to leave your review.
Ensuring our goods move accurately and efficiently through third party courier companies is one of our largest challenges.
Once the goods leave the warehouse to a degree we lose control, although we do try and work with the best couriers available.
This in itself is a challenge as the standard of staff will vary from country to country, depot to depot.
Please accept my apologies surrounding the level of service we were able to provide which was clearly not up to your expectations or our own standards.
I will certainly pass on your thoughts and frustrations to our external courier partners.
Thank you.
David.

Rated 5 out of 5 stars

Everything seem to be very…

Everything seem to be very professional, the item is solid. I received it at time. Thanks.

January 20, 2020
Unprompted review
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Reply from Sledgers

Thank you for taking the time to leave a review. Feedback is always welcome. I'm pleased to hear the shoes arrived on time and that you are satisfied with the quality. I hope you are enjoying some Sledgers comfort too!
Sledgers Team

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