Sleepaffairs Reviews 31

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like sofa beds and mattresses are sturdy, well-made, and often exceed expectations compared to their online appearance. Many appreciate the comfort and practical features, such as storage, and highlight the aesthetic appeal of their purchases. The delivery service is frequently commended for being fast, on time, and accommodating, with polite and helpful delivery personnel. Reviewers also found the staff to be patient, friendly, and professional, providing excellent communication throughout the process, from selection to delivery.

What people talk about most

Product

Reviewers consistently express satisfaction with the product quality. Customers highlight that items like... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and smooth... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’d happily give ten stars! Customer service was brilliant with quick WhatsApp replies, delivery was fast and the team handled everything perfectly. The sofa quality is amazing and it actually looks b... See more

Rated 5 out of 5 stars

Brilliant from start to end, much much better quality then the bed I got my daughter a few months back ( not from sleepaffairs) delivery was fast and set around me, delivery men was very polite and... See more

Rated 5 out of 5 stars

Excellent Settee. Requested one to be made in dark blue colour and they made & delivered in few days. Very comfortable and has handy storage too. Looks like this will easily last a decade or even more... See more


Company details

  1. Bedding Store

Written by the company

Sleep Affairs provides top quality handcrafted bed and services that is committed from personalise design to the delivery of your matchless order. All our products in our range are available for customization in the fabric, colour, frame of your choice. We can adapt any specific requirement in size, finishing or detailing in any of our product range. Your choice will be handcrafted and delivered to you at most within 3 days from the receipt of the payment or deposit.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely love it!

Absolutely love it!
Sleep Affairs delivered exactly what they promised. The sofa is sturdy, elegant, and super comfy. Great customer service too — they were helpful from start to finish. 10/10!
Highly recommend!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I just recently purchased 2 beds and a…

I just recently purchased 2 beds and a mattress and a L shape sofa for my new home from Sleep Affairs. The service delivery was topnotch. The furnitures were great. I love them. Aside the discount given to me, they were on ground to assemble them in my new home. I’ll recommend them anytime, anyday

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a bed and mattress…

I recently purchased a bed and mattress from this SleepAffairs, and I’m really pleased with the experience. The quality is excellent - both the bed frame and mattress feel sturdy, well-made, and very comfortable. Delivery was smooth and on time, and everything arrived in perfect condition. I’ve been sleeping much better since the purchase and would definitely recommend them to others looking for good value and reliable quality.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Today I received my sofa bed

Today I received my sofa bed. It is absolutely beautiful! I truly appreciate your hard work. I really love it and the quality was also very good

April 20, 2026
Unprompted review
Sleepaffairs logo

Reply from Sleepaffairs

Thank you so much! We really appreciate your support

Rated 5 out of 5 stars

Recently ordered a 3 seater sofa style…

Recently ordered a 3 seater sofa style bed. Due to the colour not being on the website I contacted customer service they helped me out, fast responses. They kept me updated from booking my order to delivering it. Loved the quality of the sofa too will be ordering again in the future.
Customer service is the best you can ever receive. They have an amazing team.

April 5, 2026
Unprompted review
Sleepaffairs logo

Reply from Sleepaffairs

Thank you for your kind feedback. We’re delighted you had a positive experience and look forward to serving you again

Rated 5 out of 5 stars

excellent service

excellent service

April 5, 2026
Unprompted review
Sleepaffairs logo

Reply from Sleepaffairs

Thank you for your kind feedback. We’re delighted you had a positive experience and look forward to serving you again

Rated 5 out of 5 stars

I ordered a three-piece sofa bed

recently purchased a three-piece sofa, and I am extremely pleased with my experience. The material, quality, and color of the sofa are all excellent and met my expectations. I am also very satisfied with the level of service provided.
I look forward to purchasing from Sleep Affair again in the future.

March 17, 2026
Unprompted review
Sleepaffairs logo

Reply from Sleepaffairs

Thank you for your kind feedback. We’re delighted you had a positive experience and look forward to serving you again

Rated 5 out of 5 stars

Great sofas and the team are very…

Great sofas and the team are very accomadating to requests. Have already recommended this company to friends and family.

March 16, 2026
Unprompted review
Sleepaffairs logo

Reply from Sleepaffairs

hat means a lot to us—thanks for taking the time to share!

Rated 5 out of 5 stars

X2 sofa beds 3 seaters

Quick reply to any questions i had. And great customer service.
Good quality sofa, good price. Great colour selection and quick delivery. Will be purchase more from them and would recommend

February 7, 2026
Unprompted review
Sleepaffairs logo

Reply from Sleepaffairs

That means a lot to us—thanks for taking the time to share!

Rated 5 out of 5 stars

Highly recommend!

Absolutely love my new sofa! It’s stylish, comfortable, and great quality.
Customer support was outstanding — very responsive, helpful, and made the whole process smooth from order to delivery. Highly recommend!

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly & warm

I’d happily give ten stars! Customer service was brilliant with quick WhatsApp replies, delivery was fast and the team handled everything perfectly. The sofa quality is amazing and it actually looks better than in the photos! We’re so happy with it. Huge thank you to the whole team! Will definitely beback to shop for other furniture and recommended to family and friends too

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

Thank you so much

Thank you so much! Today I received my table, and thank you also for the sofa bed. It is absolutely beautiful! I truly appreciate your hard work. I really love it — it’s my favorite fabric, and the quality is excellent.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Settee and great communication

Excellent Settee. Requested one to be made in dark blue colour and they made & delivered in few days. Very comfortable and has handy storage too. Looks like this will easily last a decade or even more. I was kept in loop throughout and knew exactly well before the delivery day

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to end

Brilliant from start to end, much much better quality then the bed I got my daughter a few months back ( not from sleepaffairs) delivery was fast and set around me, delivery men was very polite and helpful, bed is stunning!!
High quality, beautifully made, easy to put together!!
Customer service was also fantastic I had a few question's regarding the bed and the gentleman faced time out of working hours to help, and continued to check in that I had managed to set it up!! Very polite nice man, I will defo be buying my next bed from here. Thank you sleepaffairs.

October 21, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look