The simplicity of the Web site making it very easy to make the choices & the after service from a member of Staff who was extremely thoughtful for phoning through relevant information rather than b... See more
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Review summary
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Reviews shaping this summary
The guys who delivered the new bed were amazing, they worked efficiently and professionally, took the old bed down and installed the new one in very quick time. The bed is just as we expected and so c... See more
Sleepkings we're incredibly helpful especially as I booked the bed on New Year's Eve. Questions were answered quickly on the chat and were very reassuring. We booked assembly too so my elderly mum wou... See more
Company replied
Bought a replacement mattress for our adjustable bed and delivered quickly. Will be ordering another now for other side. Quite happy with it and glad it was packed well as left on doorstep by Parcel F... See more
Company replied
Company details
Written by the company
We are Sleepkings, your premier destination for all things related to beds. As a leading UK retailer specializing in mattresses and beds, we've been serving customers since 2005, providing mattress and bed deliveries across the UK. Our primary concern is your quality of sleep, and we're committed to helping you achieve a better night's rest. With a vast selection of mattresses in our inventory, we offer swift delivery for most of our stock items, ensuring you find just what you need. Our focus is on delivering high-quality products directly to consumers, with significant cost savings and convenience. We recognize that buying online, especially from an unfamiliar source, can be intimidating for many individuals. If you have any uncertainties, please don't hesitate to reach out to us through our live chat, telephone, or email support. Our dedicated team is readily available to assist you. If you prefer an in-person shopping experience, visit our store! That's right, you can personally explore and choose your ideal bed or mattress. Our knowledgeable and friendly sleep experts are always delighted to guide you on your path to a more restful night's sleep. Why not pay us a visit? You can find our showroom at 50 Dewsbury Road, Ossett, WF5 9NQ. We look forward to welcoming you! For inquiries, you can contact us at: Email: info@sleepkings.co.uk Phone: 01924 265483 Operating Hours: Mon-Fri: 9:00 AM - 4:00 PM Sat: 9:00 AM - 1:00 PM Sun: By Appointment Only
Contact info
50 Dewsbury Road, WF5 9NQ, Ossett, United Kingdom
- 01924 265483
- info@sleepkings.co.uk
- sleepkings.co.uk
4.5
Excellent
615 reviews
Replied to 87% of negative reviews
Typically replies within 1 week
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Reply from Sleepkings
Thank you for your review.
We’re glad to hear you were happy with the quick delivery. We appreciate your support and hope you enjoy your purchase.
Better out there
Brought the rest well package(bed , mattress, headboard) not over impressed for price very basic, although does look nice!
Delivery shocking do not pick the 6-9pm slot as they delivery all over country and have loads to deliver so your time slot keeps getting pushed back my 1st delivery was estimated for 10pm then they cancelled, they faffed around to redeliver, although the guys that came on 2nd delivery are friendly, set up bed took all rubbish but then I did pay £80 for that
Don't pay £80 for bed collection your council will collect bed and mattress for half the price
All in all not impressed, you pay for what you get i guess
March 5, 2026
Unprompted review
Reply from Sleepkings
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t fully meet your expectations.
Delivery delays can sometimes occur due to traffic, route changes, or earlier deliveries taking longer than planned, especially with evening delivery slots covering large areas. We do apologise for the inconvenience caused with the change to your original delivery time and the need to rearrange.
We're pleased to hear that the delivery team on the second visit were friendly, set up the bed for you, and removed the packaging. Your comments regarding the bed package and collection service are also appreciated, and we will take this feedback on board as we are always looking for ways to improve our service and value for customers.
Thank you again for your feedback.
Absolutely brilliant customer service…
Absolutely brilliant customer service Amy was really helpful on the telephone. On visiting the warehouse and choosing a bed for my mother Raz was very caring and respectful. The 2 delivery drivers went above and beyond taking 2 flights of stairs as well as the lift. Overall I would highly recommend. My mother Absolutely loves the recliner bed.
February 24, 2026
Unprompted review
Reply from Sleepkings
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with our team.
Amy will be very pleased to know that her help over the phone made a difference, and it's great to hear that Raz made your visit to the warehouse comfortable and welcoming while helping you choose the right bed for your mother. We're also glad our delivery team went the extra mile to get everything set up.
Most importantly, we're so happy to hear that your mother loves her recliner bed. Thank you for your recommendation and for choosing SleepKings!
Adjustable bed
Five stars for Sleepkings for prompt delivery and a lovely bed. The young men who delivered it were wonderful.
February 26, 2026
Reply from Sleepkings
Thank you for the five-star review! We're delighted to hear that you’re happy with your adjustable bed and that the delivery was prompt. It’s also great to know our delivery team made such a positive impression.
We really appreciate your support and hope you enjoy your new bed for many years to come. Thank you for choosing SleepKings!
Great Service ALL round
Ordered an electric bed on Monday and was delivered Friday.
The beds are are great and no issues.
The delivery chaps were excellent took away the old bed and mattress and swiftly assembled the new beds and checked all.
Sadly the head boards didn’t fit so will need to be replaced for the correct size.
February 27, 2026
Unprompted review
Reply from Sleepkings
Thank you for your great review, Hitesh! We're really pleased to hear that you were happy with the service, quick delivery, and that the delivery team took good care of removing the old bed and setting up the new one for you.
We're also glad to hear you're enjoying the electric beds. We do apologise about the headboards not fitting correctly, and our team will be happy to help arrange the correct size for you as quickly as possible.
Thank you again for your feedback and for choosing SleepKings!
Happy customer
From the moment I ordered the bed until it arrived I was kept informed every step of the way from the order details and the delivery status. The delivery was very fast and came in a few days. I'm very pleased with the bed it's exactly as described I would definitely order from here again
February 20, 2026
Reply from Sleepkings
Thank you so much for your wonderful review! We're delighted to hear that you were kept informed throughout the whole process and that your bed arrived quickly. It's great to know that you're pleased with the quality and that it was exactly as described.
We really appreciate your support and are so glad you had a positive experience with SleepKings. We look forward to serving you again in the future!
Absolutely great performance
Absolutely great performance. Everything was outstanding from ordering to delivery. A1 delivered on time put bed into bedroom fixed together. Removed my other bed. Cleaned away all packaging 5* to all concerned.
February 16, 2026
Reply from Sleepkings
Hi Kathleen
Thank you so much for your amazing review!
We’re absolutely delighted to hear that everything was outstanding from ordering right through to delivery. It’s fantastic to know the team delivered on time, set everything up for you, removed your old bed and left everything clean and tidy — that’s exactly the level of service we aim to provide at Sleep Kings.
Your 5★ feedback truly means a lot to us and to the delivery team as well.
Thank you again for choosing Sleep Kings — we hope you enjoy many comfortable nights ahead!
Kind regards,
The Sleep Kings Team
Bought a replacement mattress for our…
Bought a replacement mattress for our adjustable bed and delivered quickly. Will be ordering another now for other side. Quite happy with it and glad it was packed well as left on doorstep by Parcel Force in pouring rain. Not Sleep Kings fault though.
February 12, 2026
Reply from Sleepkings
Thank you so much for your lovely review
We’re really pleased to hear you’re happy with your replacement mattress and that it arrived quickly. It’s great to know it was well packaged and protected — especially with the weather we’ve been having!
We truly appreciate you coming back to order another one for the other side — that means a lot to us. Thank you for choosing SleepKings, and we look forward to serving you again soon
The swiftness of ordering and delivery…
The swiftness of ordering and delivery also the speed of putting together
February 10, 2026
Reply from Sleepkings
Thank you so much for your great review!
We’re really pleased to hear you were happy with how quick and smooth the ordering and delivery process was, as well as the speed of assembly. That’s exactly the kind of experience we aim to provide.
We truly appreciate your feedback and thank you for choosing SleepKings!
Fast delivery and really amazing pillow…
Fast delivery and really amazing pillow ! (Got the latex one)
February 9, 2026
Reply from Sleepkings
Thank you so much for your lovely review!
We’re delighted to hear your pillow arrived quickly and that you’re loving the latex one — it’s a fantastic choice for comfort and support!
Your feedback means a lot to us at SleepKings, and we’re so pleased you’re happy with your purchase. Sweet dreams!
Great people who put bex together were…
Great people who put bex together were here when they said they were going to arrive perfect company and staff whome i ordered from would recomend you thanks for good service.
January 19, 2026
Unprompted review
Reply from Sleepkings
Thank you for your feedback.
We’re really pleased to hear that the team arrived on time and that everything was put together as expected. It’s great to know you were happy with the service and the people you dealt with from start to finish.
Thank you for recommending us, and for choosing SleepKings. We truly appreciate your support.
Sleepkings made my purchase so easy
Sleepkings made my purchase so easy. They kept me upto date every step of the way. I got the bed within 4 days and that was to Scotland. The people that put the bed together were very good and quick and understood my unusual situation.
January 28, 2026
Reply from Sleepkings
Thank you very much for your kind review.
We’re delighted to hear that your purchase was smooth from start to finish and that you were kept informed throughout the process. Delivering to Scotland within 4 days and meeting your expectations is something we’re really proud of.
It’s also great to know our delivery and assembly team were efficient, understanding, and helpful in your situation. We’ll be sure to pass your feedback on to them.
Thank you for choosing SleepKings and for taking the time to share your experience.
Arrived a bit before time and straight…
Arrived a bit before time and straight into bedroom put bed together and took all packaging away with them . Nice job
January 27, 2026
Reply from Sleepkings
Thank you for your review.
We’re glad to hear the team arrived early, set everything up smoothly, and removed all the packaging for you. It’s great to know you were happy with the service provided.
Thank you for choosing SleepKings and for sharing your experience.
I needed a bed urgently for my elderly…
I needed a bed urgently for my elderly father and they managed to deliver to Essex the next day .
The very helpful lady spoke to (sorry I’ve forgotten the name )told me that the bed can be returned but not the mattress which is fair enough
January 20, 2026
Unprompted review
Reply from Sleepkings
Thank you for taking the time to leave this review.
We’re really pleased we could help by arranging next-day delivery to Essex when the bed was urgently needed. It’s also good to hear that our team explained the return policy clearly and helped you make an informed decision.
Thank you for choosing SleepKings, and we hope the bed brings your father comfort and support.
Impressive service
The overall service was great.
The email and tex system keeps you up-to-date on your delivery and the tracking and delivery times happened to be spot on. 👍
Are bed was also placed in are room of choice.
January 20, 2026
Reply from Sleepkings
Thank you for your review.
We’re pleased to hear you were impressed with the overall service and that our email and text updates kept you well informed throughout the delivery process. It’s great to know the tracking and delivery times were accurate and that the bed was placed in the room of your choice.
Thank you for choosing SleepKings and for sharing your experience with us.
Brilliant buying experience!
The customer service this company offers is amazing, their quick response, the delivery service (placed our order on Monday bed was delivered on Friday) and the post order customer care are second to none. Special shout out to Andrea, thank you.
January 20, 2026
Reply from Sleepkings
Thank you so much for your fantastic review.
We’re delighted to hear that you had such a positive buying experience and that our customer service, delivery, and post-order care met your expectations. A Monday-to-Friday delivery turnaround is something we’re very proud of.
A special thank you for mentioning Andrea — we’ll be sure to pass your kind words on to her, she’ll be thrilled to hear this.
Thank you for choosing SleepKings and for taking the time to share your experience.
If you decide that you wish to cancel…
If you decide that you wish to cancel item. You can but the extensive cost and return are down to you. However you can't return the mattress.
I also found the the sales and service pathetic
December 27, 2025
Reply from Sleepkings
Thank you for sharing your feedback.
We’re sorry to hear that you were disappointed with your experience. We understand that cancellation and return policies can be frustrating, especially when they don’t meet expectations. Our mattress return policy is in place for hygiene reasons, and any applicable return costs are outlined at the point of purchase, but we appreciate that this may still feel inconvenient.
We’re also sorry to hear that you felt the sales and service were not up to standard. This is certainly not the experience we aim to provide, and your comments will be reviewed internally so we can improve where needed.
Thank you for taking the time to let us know your concerns.
Excellent service.…
Excellent service from Andrea in sales to delivery & installation. The bed is perfect for my husband’s breathing difficulties. I would definitely recommend Sleepking to anyone. Jenny
January 15, 2026
Unprompted review
Reply from Sleepkings
Thank you very much for your kind review, Jenny.
We’re delighted to hear that you received excellent service from Andrea and that everything from sales through to delivery and installation went smoothly. It’s especially reassuring to know the bed is helping with your husband’s breathing difficulties — that truly means a lot to us.
Thank you for recommending SleepKings and for taking the time to share your experience.
Reply from Sleepkings
Thank you for your feedback.
We’re glad to hear you were happy with the service. Thank you for choosing SleepKings.
Sleepkings we're incredibly helpful…
Sleepkings we're incredibly helpful especially as I booked the bed on New Year's Eve. Questions were answered quickly on the chat and were very reassuring. We booked assembly too so my elderly mum would have nothing to worry about. The delivery and installation men were excellent and cleared away all the packaging too. I would definitely order again.
January 2, 2026
Reply from Sleepkings
Thank you for your kind and detailed review.
We’re really pleased to hear that you found our team helpful, especially when placing your order on New Year’s Eve. It’s great to know our chat support was quick to respond and helped put your mind at ease.
We’re also glad the assembly service made things easier for your mum and that the delivery and installation team provided excellent service and cleared away all the packaging.
Thank you for choosing SleepKings, and we truly appreciate your recommendation.
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