While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Møbler og interiør online På Sleepo.no finner du alt innen interiør og møbler som hjelper deg med å lage ditt eget drømmehus. Hos oss kan du handle senger, sengegavler, sofaer, bord, oppbevaring, sengetøy, tepper, belysning, pynteputer og mye annet til hjemmet ditt. Sleepo.no har noe for enhver smak, du finner et bredt utvalg med over 80 merker og 10 000 produkter.
Contact info
Sweden
- sleepo.no
Replied to 4% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredibly comfortable
Incredibly comfortable, feels just like the Japanese futons. Very happy!
Damaged delivery
Unfortunately, a bar stool was delivered in a badly damaged condition.
We have tried to contact you several times. You have not responded to our emails either.
Perhaps someone else is interested in this problem.
Please reply to our emails and send us a new bar stool.
If I do not receive a reply by Wednesday, December 10, I will activate PayPal buyer protection.
Order: 135469520
Everything went well
Everything went well. On time delivery and great customer service.
Good customer service
Update:
Got contacted by customer service and now everything is sorted out smoothly.
Original comment:
I have asked for replacement of a broken piece two months ago. They asked for which part and I answered right away. One month waiting time and they claimed never received my answered. Now after sending several emails above how it is going, I never heard back from them again.
Terrible customer service
Terrible customer service. I received a broken product, but it was a nightmare to deal with the customer service representative, who all the way from the beginning made it clear that I was the one to blame for everything that had gone wrong, even though the opposite was true. I also had to pay shipping for a shipment that was supposed to be free. It took forever (more than a month) to get the replacement for the broken part of the furniture I had purchased.
Unacceptable customer service
I was waiting for my delivery for two weeks. After that I just got money transferred back to my credit card. No email. No explanation. Ordered the same product on another website after that, cheaper and got it delivered within a week.
If you cancel my order at least notify me!

Reply from Sleepo
Good service
The delivery was damaged but we got some refund without any problem. Good service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







