An absolutely brilliant buying experience. This is a business that deserves to be recognised as outstanding. The customer service is second to none and communications are almost immediate, friendly... See more
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Haven’t seen the hammock stand as it was delivered direct as a gift, but I understand it looks good. My only comments re SleepyHammocks is that as I had questions, I wanted to speak to a human, and c... See more
Company replied
Inaccurate Delivery Time Delivery was supposed to take 3-4 days. 7 days later I’m still waiting. Good response to initial enquiry. Have requested a refund, but so far haven’t had a reply.
Company replied
I bought a hammock and stand. Website easy to navigate with useful info about products (as i've never even sat in a hammock before). Email from boss of company advising 2 separate deliveries. Both ite... See more
Company details
Written by the company
Find a great selection of hand-made hammocks of all shapes, sizes and colours to suit every budget. Free next day delivery!
Contact info
64 Duddingston Row, EH15 3ND, Edinburgh, United Kingdom
- 0131 341 4896
- sales@sleepyhammock.co.uk
- sleepyhammock.co.uk
4.1
Great
43 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ideal double hammock with stand
Good product, easily assembled without tools and comes with a carrier for easy storage or transport. Reasonably priced with prompt delivery.
May 26, 2019
Unprompted review
Great service and really helpful
Great service and really helpful - managed to get the delivery on the day i needed it despite me being very late in ordering - thank you!
May 22, 2019
Unprompted review
Very quick and efficient service from…
Very quick and efficient service from SleepyHammock.co.uk
The replacement cushions and cover for our Globo Royal swing seat arrived within 2 days of ordering
Thank you
May 14, 2019
Unprompted review
Haven’t seen the hammock stand as it…
Haven’t seen the hammock stand as it was delivered direct as a gift, but I understand it looks good. My only comments re SleepyHammocks is that as I had questions, I wanted to speak to a human, and contacting them to do that wasn’t quite as simple as I had hoped. However, when I did connect the guy was very helpful. I would have given full marks had the communication link been easier.
March 22, 2019
Unprompted review
Reply from SleepyHammock
Hi Chris
Thanks for taking the time to leave a review.
I can appreciate leaving a message isn't everyone's preferred way of getting in touch. As a small business, however, we're not able to have someone by the phone full time, but we do strive to get back to all phone messages and emails within an hour, including in the evening and at weekends.
I do hope your daughter-in-law is enjoying her present and once again, I thank you for your business.
Kind regards
Aaron
No complaints at all
The hammock stand arrived on the due date, it was easy to put together and is an ideal fit for the hammock I bought in Cambodia.
August 31, 2018
Unprompted review
Thank you
Arrived in plenty of time for other half's birthday and she is absolutely thrilled with it thank you!
July 20, 2018
Unprompted review
Found this hammock on another site
Found this hammock on another site, but bought it from Sleepy Hammock £30 cheaper! It was delivered very quickly, and is fantastic. This was a Fathers Day present for my husband, and he loves it, thank you very much
June 21, 2018
Unprompted review
Brilliant SleepyHammock
SleepyHammock was brilliant from A to Z.
The first hammock I chose was out of stock, but Aaron was reactive and professional and offered me a great deal for the inconvenience I went through. I received my hammock just before the week end (in 2 days which was incredibly fast) and now I love it!
Truly recommend 100%
May 8, 2018
Unprompted review
Excellent customer service
Excellent customer service. I received the hammock and stand exactly when told. Also received a discount that allowed me to choose the hammock I wanted with a stand, rather than getting a different hammock. The hammock and stand are both excellent quality. Highly recommend.
April 4, 2018
Unprompted review
I received excellent service from…
I received excellent service from Sleepy Hammock. I would definitely recommend using them.
The contact from placing the order to taking dellivery was first class.
February 21, 2018
Unprompted review
Excellent service and product exactly …
Excellent service and product exactly as required 5 stars
September 18, 2017
Unprompted review
Excellent service and excellent product!
September 18, 2017
Unprompted review
Aaron at Sleepy Hammock was very …
Aaron at Sleepy Hammock was very helpful when the first hammock we bought was too big for our hammock stand. We received our replacement hammock very quickly, and our refund was processed straightaway. The new hammock is perfect and already well-used and much loved.
August 6, 2017
Unprompted review
Excellent helpful advice
Excellent helpful advice, good price and great service
May 19, 2017
Unprompted review
Great customer service.
May 19, 2017
Unprompted review
Not too happy with this product..
May 19, 2017
Unprompted review
Reply from SleepyHammock
Hi Morag
I'm sorry to hear that you are not happy with the product. Please can you contact us on sales@sleepyhammock.co.uk and we can try and resolve this for you.
Amazing customer service
Amazing customer service. My email query was returned within the hour and followed up by a phone call.
May 2, 2017
Unprompted review
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